Compare Hotels with Restaurants in Brookings

"Terrible Experience – ADA Violation, Unsanitary Room, and Unauthorized Charges I booked a stay at AmeriCoast Inn through Expedia, and the experience was unacceptable. The room was extremely unsanitary and had a strong foul odor, making it unfit for occupancy. Despite declaring my son service dog and providing ID upon check in the hotel. I was charged $250 as a “pet fee”, the next morning which is a clear violation of the Americans with Disabilities Act (ADA). Then lied they about the stay and said my son nor I stayed there and finally admitted it when I submitted proof!! The room smelled horrible , like sewage and mold , stained towels , rude weekend workers. NO ICE machine and the ocean view lol there isn’t also , you can hear everything and because they basically stole money we had to sleep in the car the second night of the (smell)because we had nowhere to go causing my account to be overdraft Expedia representatives refused to escalate the matter or assist, leaving me financially harmed when the unauthorized charge caused my account to go negative. Both Expedia and AmeriCoast Inn failed to provide basic consumer protections, including a safe, clean room and proper handling of a service animal. I cannot recommend this hotel or Expedia and strongly advise future guests to proceed with caution. Expedia refused to help or escalate, leaving me financially harmed. I do not recommend this hotel or booking through Expedia. Reporting to all proper authorities "

"Room had no microwave and had sugar ants in it. Didn’t notice until was bed time and they was crawling on the nightstand and on the blankets. Took a shower next morning and there was black hairs 3 of them on shower wall. "

"Comfy beds, great breakfast with a ton of variety…amazing views of the ocean as long as there isn’t fog, but even then very pretty. "

"Yes"

"We had to check in at three different times due to down internet and was asked to keep coming back. The frigerator set at lowest setting froze all our food we put in it and our Pepsi can burst and made a mess we cleaned up as best we could. One of the lights on the wall to the right of bed if you used the switch the bulb holder attached to lamp disengaged and flopped to the side. There was hair in the tub and the carpet had sand on it when we arrived and our socks kind of stuck to the carpet. We didn't complain because we didn't have the time since we were coming and going. The staff was great though but the room we had was just not great. "

"Awesome spacious mini apartment at room rates, friendly staff and great location 👍"