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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$286
$246 nightly
$286 total
Total with taxes and fees
Apr 21 - Apr 22

Explore the area

View in a map
2001 Washington Street, Boston, MA, 02119
  • Place, Northeastern University
    ‪6 min walk‬
  • Place, Boston Medical Center
    ‪11 min walk‬
  • Place, Boston Museum of Fine Arts
    ‪16 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 49-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(119 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | 49-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apr 22 - Apr 23
Total with taxes and fees
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About the neighborhood

Boston

With a stay at Residence Inn by Marriott Boston Downtown / South End in Boston (South End), you'll be within a 15-minute walk of Northeastern University and Boston Medical Center. .This hotel is 1 mi (1.7 km) from Boston Museum of Fine Arts and 1.3 mi (2.1 km) from Copley Place.

What's nearby

  • Northeastern University - 6 min walk - 0.4 miles
  • Boston Medical Center - 11 min walk - 0.6 miles
  • Boston Museum of Fine Arts - 16 min walk - 0.9 miles
  • Fenway Park - 3 min drive - 1.4 miles
  • Copley Place - 3 min drive - 1.1 miles

Getting around

  • Boston Ruggles Station - 10 min walk
  • Massachusetts Ave. Station - 14 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬7 min walk
  • ‪Yummy Yummy - ‬7 min walk
  • ‪Silver Slipper Restaurant - ‬8 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪El Barrio - ‬10 min walk

About this property

Residence Inn by Marriott Boston Downtown / South End

Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 135 guestrooms, featuring kitchenettes with refrigerators and stovetops. 49-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has 4693 square feet (436 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Liked: Amenities
The complimentary breakfast was fully stocked and very friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Cheryl Renee

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was helpful, courteous and kind. The location was perfect for our trip. The continental breakfast was a plus. I will definitely use again.
Stayed 3 nights in Jan 2026

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean warm room, easy access to south end, easy parking
Stayed 1 night in Jan 2026

10/10 Excellent

veronica

Stayed 2 nights in Jan 2026

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast however would have been nice to know which items would be served at which times as seemed to change slightly each day. Would be nice if bacon and link sausages would have been available for the British guests. The taste of the scrambled eggs could be improved and maybe offer fried eggs as an option on some days. The waffle makers were a nice touch however, would have been nice if a member of staff were assisting to prepare them for guests instead of self service. Rooms were very clean, spacious and staff were very nice. Beds were comfortable and the kitchen area was very useful to prepare food from the nearby stores. Very accessible with easy transport links nearby.
Kitchen Area
Outside view
Seating area with fireplace
Stayed 7 nights in Dec 2025

10/10 Excellent

Hai Fen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We used this hotel several time in recent 4 years. The food gets much better.
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious and appliances were in top-notch condition. Staff was friendly and helpful. Breakfast was typical of Residence Inn.
Stayed 3 nights in Jan 2026

8/10 Good

Phuong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was nice. Breakfast had good selections.
Stayed 1 night in Jan 2026

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities
Nice room. Efficient Friendly staff. Only minor issues. Sticky shower door and coffee maker missing a necessary part.
Stayed 1 night in Jan 2026

8/10 Good

Gerald

Traveled with family and small children
Liked: Property conditions & facilities
Everything was good , but parking is 55 dollars per night.
Stayed 4 nights in Dec 2025

10/10 Excellent

Hai Fen

Traveled with family
Much better than before.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jassira

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2025

6/10 Okay

Odeyka

Stayed 3 nights in Dec 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about it. It was clean, everyone one kind, and the food was really good. I would definitely stay there again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Haineng

Stayed 6 nights in Oct 2025

10/10 Excellent

Bryant

Stayed 2 nights in Dec 2025

10/10 Excellent

Emmaleigh

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

Zareh

Stayed 2 nights in Dec 2025

10/10 Excellent

Lafayette

Stayed 6 nights in Dec 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2025

6/10 Okay

Iliana

Traveled with pets
I felt like I was being surveilled by the hotel. I put up the "come later sign" since I was spending a lot of time in the hotel room with my pet. I received a letter from the hotel saying that they had the right to inspect the room every 72 hours which was very unsettling. I've stayed at many hotels all over the world and never received such a letter that required the hotel to inspect the room during my stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Erica

Stayed 4 nights in Oct 2025

10/10 Excellent

marcelle

Stayed 5 nights in Dec 2025

10/10 Excellent

Foster

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent! Staff very friendly, the only thing I didn't like was a room service woman banging on my door about an hour and a half to check out time. Aside that, the Residence Inn by Marriott at Downtown, South End, Boston, is the best hotel experience I have ever had.
Stayed 2 nights in Dec 2025