avid Hotels Billings West by IHG

2.5 star property

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Photo gallery for avid Hotels Billings West by IHG

Exterior
Free daily on-the-go breakfast
Desk, soundproofing, iron/ironing board, free WiFi
Point of interest
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
$131
$118 nightly
$131 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪14 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 300 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the neighborhood

Billings

With a stay at avid Hotels Billings West by IHG in Billings, you'll be a 4-minute walk from Reef Indoor Water Park and within a 5-minute drive of Advanced Care Hospital of Montana. .This hotel is 1.1 mi (1.8 km) from ZooMontana and 1.2 mi (2 km) from Geyser Park.

What's nearby

  • Reef Indoor Water Park - 3 min walk - 0.2 miles
  • ZooMontana - 13 min walk - 0.7 miles
  • Advanced Care Hospital of Montana - 14 min walk - 0.8 miles
  • Geyser Park - 14 min walk - 0.8 miles
  • Dotty's Casino - 3 min drive - 2.2 miles

Getting around

  • Billings Logan Intl. Airport (BIL) - 21 min drive

Restaurants

  • ‪Canyon Creek Brewing - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Manny's - ‬5 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Chick-fil-A - ‬5 min drive

About this property

avid Hotels Billings West by IHG

Hotel in Billings with an indoor pool and free breakfast
Avid Hotels Billings West by IHG offers 75 accommodations with irons/ironing boards and complimentary toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out.
Guests are offered a complimentary on-the-go breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 11:00 PM

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 242 out of 310 reviews
Rating 8 - Good. 48 out of 310 reviews
Rating 6 - Okay. 12 out of 310 reviews
Rating 4 - Poor. 4 out of 310 reviews
Rating 2 - Terrible. 4 out of 310 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

dwight

Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel and convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, breakfast and accommodations are excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Marlin

Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very clean and well-thought out. The breakfast was decent, but similar to most hotels. The location was great and staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Katy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, through no fault of the amazing staff the rooms here are in no way sound proof! You could hear conversatioms through the walls, and the people upstairs walking and rolling in the office chair. It is defintley pet friendly and you can hear pets in other rooms. Our pet was very comfortable. The staff went above and beyond for us in every aspect of our stay. They stored our frozen foods in the freezer because we didnt expect not to have one. They also gave us earplugs for the noise. Breakfast was delicious, and the whole property was very clean. Not sure we would stay again as the rooms are small for a large family but I'd want to go visit and remind all of their staff of how amazing they all are!
The lobby was very inviting
Our bird was very content when we were in the lobby. The staff was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new, contemporary and clean. It was a good value for the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around NICE!
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Cleanliness
Sheets were stained and one of the beds had hair on it. Luckily there were two beds
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2025

10/10 Excellent

Krystina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spacious, clean and provided all necessities! The pool & hot tub were perfect in size! Hotel is in close proximity to a lot of stores & restaurants! Would definitely stay here again! Thanks avid!
Stayed 1 night in Oct 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was very helpful and friendly. When you walk the atmosphere is modern, cozy, and cute. By far the cleanest hotel I’ve ever stayed at and the simplicity of the rooms was great. My only complaint was how thin the walls are. We could hear any movement that occurred in the rooms next to and especially above us.
Stayed 2 nights in Oct 2025

6/10 Okay

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean. Walls are thin. Could hear person in next room going to the bathroom. Heard leople above us walking around until almost midnight and again by 6 am. Didnt get much sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and attentive.
Stayed 1 night in Sep 2025

8/10 Good

Mitch

Traveled with family
Liked: Cleanliness, amenities
Everything was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean! The staff were very friendly too!
Stayed 1 night in Sep 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all fairness, this has been a great experience so i can't really fault construction. Out of the properties control. But it was hard to get to the property. There were detour signs but it took me twice to see them. Everything on property is excellent!!
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 1 night in Aug 2025

8/10 Good

Charlotte

Stayed 1 night in Sep 2025

10/10 Excellent

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel in Billings. Still very clean and staff seems motivated to keep it like that. Decent pool although hot tub controls not working.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout. Comfortable bed/pillows
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was comfortable and clean. The staff were very friendly and accommodating. Overall would recommend as reliably in every way.
Stayed 1 night in Sep 2025