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avid Hotels Billings West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for avid Hotels Billings West by IHG

Exterior
Exterior
Point of interest
Reception
Free daily on-the-go breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Free WiFi
$111
$99 nightly
$111 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪14 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Similar properties

Reception
Hyatt Place Billings
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, 317 reviews
$116 nightly
The price is $129
Dec 30 - Dec 31
Total with taxes and fees
Hyatt Place Billings

About the neighborhood

Billings

With a stay at avid Hotels Billings West by IHG in Billings, you'll be a 4-minute walk from Reef Indoor Water Park and within a 5-minute drive of Advanced Care Hospital of Montana. .This hotel is 1.1 mi (1.8 km) from ZooMontana and 1.2 mi (2 km) from Geyser Park.

What's nearby

  • Reef Indoor Water Park - 3 min walk - 0.2 miles
  • ZooMontana - 13 min walk - 0.7 miles
  • Advanced Care Hospital of Montana - 14 min walk - 0.8 miles
  • Geyser Park - 14 min walk - 0.8 miles
  • Dotty's Casino - 3 min drive - 2.2 miles

Getting around

  • Billings Logan Intl. Airport (BIL) - 21 min drive

Restaurants

  • ‪Canyon Creek Brewing - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Manny's - ‬5 min drive
  • ‪Dairy Queen - ‬4 min drive

About this property

avid Hotels Billings West by IHG

Hotel in Billings with free breakfast and a 24-hour front desk
Avid Hotels Billings West by IHG offers 75 accommodations with irons/ironing boards and complimentary toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out.
Guests are offered a complimentary on-the-go breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 11:00 PM

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 227 out of 292 reviews
Rating 8 - Good. 45 out of 292 reviews
Rating 6 - Okay. 12 out of 292 reviews
Rating 4 - Poor. 4 out of 292 reviews
Rating 2 - Terrible. 4 out of 292 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

dwight

Stayed 1 night in Nov 2025

10/10 Excellent

Verne

Traveled with partner
Liked: Amenities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephan

Very clean and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

KATHERINE, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, quiet and fresh hotel! The staff greeted us and were always friendly. The standard king room wasn’t very large for two people, but the restroom was a perfect size. The bed and pillows were very comfortable. The breakfast was great and they had an easy set up! This hotel was perfect for a road trip night stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and easy access to roads, parking and entry into building
Stayed 1 night in Sep 2025

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in an Avid property. Very impressed. Easy to check in and very comfortable room.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit noisy at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

2/10 Terrible

Samantha

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Double charged & rude staff

Avid has been my go-to hotel since it opened. I booked and paid for my room online, but when I checked in, I was charged a second full room rate instead of just the card hold for incidentals. I didn’t notice until the next day. When I brought it up to the front desk, I was told the manager would call me Monday. By Wednesday, I still hadn’t heard back, so I called and asked to speak directly with the manager. I was given the runaround multiple times before finally reaching Sydney (manager), who blamed the issue on a “new system.” This excuse was not accurate, as the same thing happened to me four months ago. On top of that, the included breakfast was very disappointing. It’s advertised until 10am, but when I went down at 9:35, everything was picked over. When I asked about it, the staff member was rude and simply told me, “You should have come down earlier,” without offering any alternative or accommodation. Between the double charge, unhelpful staff, and poor service at breakfast, this was a very frustrating stay. I would not recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Trish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel right off the interstate, made it super convenient. Also, the restaurants nearby was within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Madonna

Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dalon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great customer service, rooms where very clean, breakfast was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Affordable, comfortable, and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Hanh

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and very clean! The ease of walking to dining was super convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay this round. Very quiet. Only wish the breakfast had a little more variety.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nichole

Stayed 1 night in Aug 2025

8/10 Good

Brandon, Fargo

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025