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Candlewood Suites Billings West by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Billings West by IHG

A hotel sign with "CANDLEWOOD SUITES" and "AN IHG HOTEL" text, surrounded by a landscaped area with flowers and a parking lot with cars.
A modern kitchen with a central island, bar stools, a microwave, and a dishwasher.
A modern retail area with a 'CANDLEWOOD CUPBOARD' sign, shelves stocked with snacks, and a seating area with chairs and a rug.
A modern living room with a sofa, coffee table, and TV stand.
A modern building with a covered outdoor seating area, a barbecue grill, and a fire pit.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry
The current price is $154
$139 nightly
$154 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
1732 Spring Creek Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪6 min walk‬
  • Place, ZooMontana
    ‪17 min walk‬
  • Place, First Interstate Arena at MetraPark
    ‪16 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

  • 402 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 585 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 402 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 402 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Suite, 1 Bedroom

  • 585 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Communications Accessible)

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Suite, 1 Bedroom (Communications Accessible)

  • 585 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 354 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed (Communications Accessible)

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Studio Suite, 1 King Bed (Communications Accessible)

7.0 out of 10
Good
(2 reviews)
  • 354 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 404 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds (Communications Accessible)

A modern bathroom with a wooden vanity, a towel rack, a mirror, and a sink.

Studio Suite, 2 Queen Beds (Communications Accessible)

  • 404 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio Suite

A bed with white bedding and pillows against a wooden headboard.

Studio Suite

  • 354 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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The price is $131
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Billings

With a stay at Candlewood Suites Billings West by IHG in Billings (Shiloh), you'll be within a 10-minute walk of Reef Indoor Water Park and Advanced Care Hospital of Montana. .This hotel is 1.1 mi (1.7 km) from ZooMontana and 1.5 mi (2.4 km) from Magic Diamond Casino.

What's nearby

  • Reef Indoor Water Park - 6 min walk - 0.4 miles
  • ZooMontana - 17 min walk - 0.9 miles
  • Rimrock Mall - 7 min drive - 3.9 miles
  • Rocky Mountain College - 12 min drive - 7.7 miles
  • First Interstate Arena at MetraPark - 16 min drive - 10.2 miles

Getting around

  • Billings Logan Intl. Airport (BIL) - 20 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Canyon Creek Brewing - ‬19 min walk
  • ‪SAPPHIRE LOUNGE & CASINO - ‬4 min drive
  • ‪Applebee's Grill + Bar - ‬5 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Candlewood Suites Billings West by IHG

Candlewood Suites Billings West by IHG offers 90 accommodations with coffee/tea makers and hair dryers. 54-inch plasma televisions come with cable channels.

This Billings hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Stay in one of 90 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and shopping on site. This hotel also features a communal living room, a picnic area, and gas grills.
Featured amenities include a computer station, a 24-hour front desk, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • Built in 2025
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Property is also known as

Candlewood Suites Billings West by IHG Hotel
Candlewood Suites Billings West by IHG Billings
Candlewood Suites Billings West by IHG Hotel Billings

Candlewood Suites Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 80 reviews
Rating 8 - Good. 11 out of 80 reviews
Rating 6 - Okay. 2 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Staff were friendly, room was clean.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff, clean, safe and comfortable. Convenient location
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms and lobby, great surroundings
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! Everything was immaculate and the staff was very friendly and helpful. I was really impressed with the size and amenities of the room. Surprised by the option to BBQ as well as laundry available. Will definitely stay again when in the area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great front desk and love the quiet rooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place, wish they had breakfast but the room was immaculate
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Enjoyed the room/bed. Very clean and dog friendly. Easy access with pet for outside area. Everything was clean and very nice having the kitchen in the room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great stay beautiful hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, quiet and comfortable! Convenient location to the interstate too.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Staff was great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Clean and roomy
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, brand new facilities and away from noise and traffic.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. Convenient and quiet location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Wished it had a pool. Room was great.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Room was clean.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new. Noticed pretty thin walls in that easy to hear other guests.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty basic
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was outstanding. The room was clean and kitchenette was well stocked with kitchen supplies.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The property is brand new and the rooms are well appointed. The staff at the front desk were very helpful and thorough. We will definitely stay again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
New rooms, good amenities. Kim was very helpful. Would recommend
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new hotel. This will be my new go-to hotel. The kitchen was great and the layout of the room was perfect. It's clean and quiet with friendly staff.
Stayed 1 night in Oct 2025