Our stay was excellent, and we really enjoyed the property. However, the booking information was misleading.
We booked well in advance because we wanted to stay close to Tofino or Ucluelet. The listing mentioned that the property is only 39 km from Ucluelet, but it did not clearly state that the route requires a water taxi/boat and that there is no direct road access.
We only discovered this after arriving, which completely changed our plans. As a result, we had to spend an extra 4 hours driving and cover approximately 300 additional kilometers, which was never part of our itinerary.
We paid over $500 for one night, expecting a convenient location near our destination. Instead, we ended up driving in the opposite direction, making the stay far less convenient and not worth the price for our travel plans.
I believe this information should be clearly displayed on the booking page so guests can make an informed decision before reserving. The property itself was wonderful, but the lack of clear access information made the overall experience disappointing.
I would expect Team Expedia to get back to me.