Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
6 bars/lounges, swim-up bar, poolside bar
Sundeck
Aerial view
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪2 min drive‬
  • Place, Flamingos Golf Club
    ‪3 min drive‬
  • Place, Playa Bucerías
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 1 King Bed (M)

8.0 out of 10
Very good
(7 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.4 out of 10
Exceptional
(108 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(140 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 354 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (M)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, Ocean View (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Junior Suite (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(6 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

9.4 out of 10
Exceptional
(53 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.2 out of 10
Wonderful
(62 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

10.0 out of 10
Exceptional
(27 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

8.4 out of 10
Very good
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Ocean View (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

8.4 out of 10
Very good
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Nuevo Nayarit

When you stay at Hotel Riu Palace Pacifico - Adults Only - All Inclusive in Nuevo Nayarit, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.7 mi (18.7 km) from Cruise Ship Terminal and 14.5 mi (23.4 km) from Malecon.

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.7 miles
  • Flamingos Golf Club - 3 min drive - 1.5 miles
  • Playa Bucerías - 6 min drive - 1.7 miles
  • Vallarta Adventures - 9 min drive - 5.0 miles
  • Nayar Vidanta Golf - 11 min drive - 5.0 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬2 min walk
  • ‪Don Rafael - ‬17 min walk
  • ‪Restaurante Piccolo - ‬18 min walk
  • ‪Reflect Krystal Sky Bar - ‬2 min walk
  • ‪Villa Bar - ‬12 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 445 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club. Additional amenities at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy Fusion cuisine at Krystal, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required.
Kyoto - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Península - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Steak House - This steakhouse specializes in American cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • La Península
  • La Toscana
  • Steak House

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2920 out of 4089 reviews
Rating 8 - Good. 736 out of 4089 reviews
Rating 6 - Okay. 260 out of 4089 reviews
Rating 4 - Poor. 90 out of 4089 reviews
Rating 2 - Terrible. 83 out of 4089 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Khosrow

Stayed 5 nights in Dec 2025

8/10 Good

Brenda

Stayed 13 nights in Nov 2025

10/10 Excellent

Mina

Stayed 4 nights in Dec 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is always courteous. The upgrades to the pool with the remodel is an improvement, but they could have more chairs available. It gets like a cruise ship with people saving chairs. The beach is still the most underrated feature of this property.
Stayed 10 nights in Nov 2025

10/10 Excellent

SABINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were so helpful and were always smiling. Room was very clean, and food was amazing!
Stayed 7 nights in Nov 2025

8/10 Good

Irene

Liked: Cleanliness, property conditions & facilities
Nice place. Room service choices could be enhanced
Stayed 6 nights in Nov 2025

10/10 Excellent

Rodrigo, El Paso

Stayed 3 nights in Nov 2025

10/10 Excellent

Tiffany

Stayed 7 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 5 nights in Nov 2025

10/10 Excellent

Christine Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fabulous & entire site was spotless! Food was great and drinks too!
Stayed 5 nights in Nov 2025

6/10 Okay

Ted

Traveled with partner
Liked: Staff & service
Staff at buffet dining area were nice compared to the dinner restaurant staff in our opinion. Spanish lessons were useful and fun
Stayed 11 nights in Nov 2025

10/10 Excellent

Ronda Jo

Stayed 7 nights in Nov 2025

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless. The staff were amazing. Food was great. Overall a 10 out of 10. We will be back

10/10 Excellent

Samual Martin

Stayed 4 nights in Nov 2025

10/10 Excellent

Oharam S

Traveled with group
Liked: Cleanliness, staff & service, amenities
Pool metal ladder was not safe to go in or out the slope of the ladder should be by angle of 45 degree not straight 90 degree because people coming out should not climb the ladder it’s not safe they should go out smoothly and easily Thank you
Stayed 4 nights in Nov 2025

10/10 Excellent

Roger Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at a lot of hotels , but RIU Palace is by far the best experience for the money.
Stayed 4 nights in Nov 2025

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived the all inclusive
Stayed 4 nights in Nov 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Great people great service and great food.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sharleen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Spacious manicured resort with 3 pools, many fitness activities throughout the day, great restaurants and the numerous cleaners constantly clean where it’s already clean. Lots of lounge chairs and shade (if wanted) near the pools & beach.
Set up for Tibetan Meditation at the beach
Wellness weekend and Tai chi
Stayed 21 nights in Nov 2025

10/10 Excellent

Adela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was adult only! All the staff was hospitable! The food was good and the cocktails and choices of beer were great! I am definitely going again!
Enjoying the sunset.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very luxurious. The restaurants did not require advance reservations, you can walk up and on a first come first serve basis get a seat. The food in all the restaurants was delicious, even the buffet. The environment was calm and relaxing no mad scramble for food. The rooms were very spacious and plush. Staff were friendly and always available to serve drinks and food or to clean up. I enjoyed the daily fun and fitness activities. The aqua fit class and pool volleyball were a big hit with many people. The entertainment team went out of their way to get people involved. The pool bar was very popular with lots of people enjoying standing in the water beside the stone tables chatting with new friends. The only negative is that the decks around the pools are extremely slippery. A little bit of water on the deck and people were slipping and falling. I fell walking back to my seat from the food area and fell down hard on my hip. For the rest of my vacation I was limping around due to the pain in my hip from these slippery decks. The solution provided by the hotel is to put cones all over telling you the deck is slippery but that does nothing to solve the problem. From time to time they would come and mop or squeegee the water but that did not make things any better. Until they find a better solution I would not recommend this resort for anyone that is a little unstable on their feet.
Stayed 7 nights in Nov 2025

8/10 Good

Arielle

Stayed 6 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 5 nights in Nov 2025

6/10 Okay

Marlene

Traveled with group, Traveled with family
The room was great, clean beds much too soft though rolled into the middle. The staff were great. The best was the coffee bar, and pool area are very nice. Food is all over the map. One day it’s pretty good at the restaurants the next day not so much. The entertainment at night was not great, first 7 nights piano playing and karaoke, finally brought in live band last 2 nights . Because it is a Palace my expectations might of been too high
Stayed 11 nights in Nov 2025

10/10 Excellent

Poupak, North Vancouver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an absolute luxury experience. Super clean, lots of food options and friendly staff. I will definitely go back.
Stayed 4 nights in Nov 2025