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The Cayuga Inn at the Finger Lakes

Property class: 2.5

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Photo gallery for The Cayuga Inn at the Finger Lakes

A hotel room with a large bed, a chair, a bathtub, and a television.
A breakfast bar with a fruit bowl, bread display, yogurt containers, and two toasters.
A hotel room with two beds, a desk, a chair, a TV, and a dresser.
A hotel lobby with a checkered floor, leather sofas, a coffee table, and a reception desk.
A modern hotel with a covered entrance, multiple windows, and a parking lot with cars.

Reviews

4.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $90
$77 nightly
$90 total
Total with taxes and fees
Aug 26 - Aug 27

Explore the area

View in a map
37 William St, Auburn, NY, 13021
  • Place, Seward House Museum
    ‪2 min walk‬
  • Place, Auburn Public Theater
    ‪6 min walk‬
  • Place, Harriet Tubman Home
    ‪3 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a microwave, a desk, a chair, and a nightstand.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a microwave, a desk, a chair, and a nightstand.

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

A hotel room with a large bed, a chair, a bathtub, and a television.

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Microwave

A hotel room with two beds, a desk, a chair, a TV, and a dresser.

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
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  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 3,099 reviews
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The price is $85
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Auburn

A stay at The Cayuga Inn at the Finger Lakes places you in the heart of Auburn, within a 5-minute drive of Harriet Tubman Home and Falcon Park. .This hotel is 2.6 mi (4.2 km) from Fingerlakes Mall and 2.6 mi (4.2 km) from Owasco Lake.

What's nearby

  • Seward House Museum - 2 min walk - 0.1 miles
  • Auburn Public Theater - 6 min walk - 0.4 miles
  • Cayuga Museum of History and Art - 11 min walk - 0.6 miles
  • Fort Hill Cemetery - 13 min walk - 0.7 miles
  • Harriet Tubman Home - 3 min drive - 1.4 miles

Getting around

  • Hancock Intl. Airport (SYR) - 43 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Balloons Restaurant & Catering - ‬18 min walk
  • ‪Casa Azteca - ‬5 min drive
  • ‪Moe's Southwest Grill - ‬4 min drive

About this property

The Cayuga Inn at the Finger Lakes

The Cayuga Inn at the Finger Lakes offers 53 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs.

This Auburn hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 53 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
This hotel features designated smoking areas, hiking/biking trails nearby, and kayaking nearby. Recreational activities include rafting nearby.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping mall
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Cayuga At The Finger Lakes
The Cayuga Inn at the Finger Lakes Hotel
The Cayuga Inn at the Finger Lakes Auburn
The Cayuga Inn at the Finger Lakes Hotel Auburn

The Cayuga Inn at the Finger Lakes Reviews

Reviews

4.2
Rating 10 - Excellent. 11 out of 115 reviews
Rating 8 - Good. 14 out of 115 reviews
Rating 6 - Okay. 8 out of 115 reviews
Rating 4 - Poor. 20 out of 115 reviews
Rating 2 - Terrible. 62 out of 115 reviews

3.6/10

Cleanliness

5.8/10

Staff & service

3.6/10

Amenities

3.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was totally disgusting. The rooms were filthy and stunk. I actually found another place to stay because I really did not feel safe in the place.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Amenities
Skipped the breakfast / staff was great room was nice and clean I’ll return for sure
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Shane

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked nothing like the pics. It was very dirty with holes and stains on carpet. The worst of all— the stained sheets and linens. I was stuck bc I had a dog and no other options for hotels or I’d have left.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very accormodating
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Anjam

Liked: Staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was super nice and flexible
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Shelicia

Disliked: Cleanliness, staff & service, amenities
I would recommend this property to anyone
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Kristi

Disliked: Cleanliness, amenities, property conditions & facilities
We reserved a king bed with a hot tub in the room but we didn’t get that. The bathroom and walls were stained and gross. The pictures of the website didn’t look anything like the actual hotel. I was really disappointed.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Rory

Disliked: Cleanliness, property conditions & facilities
Though listed as 2.5 star, this place couldn’t be considered a 1 star. There are much
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

India

Liked: Cleanliness, staff & service, amenities
Unknown people loitering around n driveway and hotel
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Pam

Liked: Staff & service, amenities
Internet was fine, AC and heater were fine. Room and other areas of building clean. Staff was OUTSTANDING. Very polite, accommodating, very helpful. It's a older building but as I said staff was fantactic
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Brett

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very dated and dirty. Very loud, thin walls. TV was broken when we got in the room took an hour and 3 employees to fix it wasting time of out night when the hotel knew about the issue before I checked in. Would not recommend.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
ChatGPT said: Breakfast is pretty light, but there are some great spots nearby that open early and serve an awesome breakfast. The best part though—those beds and pillows are insanely comfortable. I honestly felt like asking where they get them :) Bottom line: For the price, this place is a great deal. Perfect if you’re not planning to hang around all day and just need a super comfy spot to crash for the night. That’s exactly what we were looking for, and this hotel totally delivered.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service
The property was an older Days Inn, was clean and staff was friendly. I did have a problem with the shower dripping and brought that to their attention, which they will rectify after my stay (plumbing problem). Breakfast was non existent. The location was great for what we were doing.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Elizabeth

Disliked: Cleanliness, amenities
Hotel is filthy and not a safe feeling. Breakfast area is bad
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Nakia

Liked: Amenities
Hi
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Donna

Disliked: Cleanliness, amenities, property conditions & facilities
Floor wasn’t vacuumed. There was dirt and like stone or pebbles on it. The bottom of my feet were dirty from walking on it barefoot. We couldn’t get any hot water in shower. Very noisy. Staff was outside our room in the morning hours talking loudly with lone another using profanities. I will definitely not stay there again and will not recommend it. Property is very run down.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
The room and the entire property did NOT look anything like the photos online. It was disgusting and we didn't feel safe enough staying there.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Josh

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely dirty, carpets ect. Room and hallways co sumed by stink bugs. Good place to take a 1 night stand but thtas it
Small and in rough shape
1 person bathroom
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLACE IS NASTY, MAKE SURE YOU DOOR IS DOUBLE LOCKED... STAFF WILL GO RIGHT IN! cant add photos wont allow
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Drake

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hospitality
Stayed 6 nights in May 2025
Verified review

6/10 Okay

Cuza

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called ahead that I was a late check in. Arrived and the front desk employee seemed drunk or under some influence - complained he had waited for me for a long time. Slurred everything so I had a hard time understanding him. Something about how I had the last room, and he had to go check something? But he gave me a key. Me and my partner went to the room and the desk employee never came, so I was confused by that. Everything besides the sheets and bathroom were quite dirty and disgusting. But it was 11pm and I was too exhausted to try to find somewhere else. We ate and went to sleep. Fairly quiet, were not disturbed, but as you will see in my pictures - just not a good room (especially for $100+ a single night).
what appears to be dried vomit on the curtains
sticky soda (?) residue on the lamps - all the sockets were incredibly loose and made the lights flicker
the headboard lower ledge behind our pillows was just dirty.
lamp stained and flickery, as well as wall filled stained wall
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Ivy

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing stay - would not recommend. Poorly cleaned, smelled musty, furniture was outdated and worn, bed was uncomfortable and linens had stains.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Zoe

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like dog piss
Stayed 1 night in Jun 2025