The Cayuga Inn at the Finger Lakes

2.5 star property

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Photo gallery for The Cayuga Inn at the Finger Lakes

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Reception
Standard Double Room, 2 Double Beds, Non Smoking, Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

4.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $95
$80 nightly
$95 total
Total with taxes and fees
Jun 18 - Jun 19

Explore the area

View in a map
37 William St, Auburn, NY, 13021
  • Place, Seward House Museum
    ‪2 min walk‬
  • Place, Auburn Public Theater
    ‪6 min walk‬
  • Place, Harriet Tubman Home
    ‪3 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪52 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

About the neighborhood

Auburn

A stay at The Cayuga Inn at the Finger Lakes places you in the heart of Auburn, within a 5-minute drive of Harriet Tubman Home and Falcon Park. .This hotel is 2.6 mi (4.2 km) from Fingerlakes Mall and 2.6 mi (4.2 km) from Owasco Lake.

What's nearby

  • Seward House Museum - 2 min walk - 0.1 miles
  • Auburn Public Theater - 6 min walk - 0.4 miles
  • Fort Hill Cemetery - 13 min walk - 0.7 miles
  • Schweinfurth Memorial Art Center - 13 min walk - 0.7 miles
  • Harriet Tubman Home - 3 min drive - 1.4 miles

Getting around

  • Hancock Intl. Airport (SYR) - 43 min drive

Restaurants

  • ‪Balloons Restaurant & Catering - ‬18 min walk
  • ‪Little Caesars Pizza - ‬10 min walk
  • ‪Domino's Pizza - ‬8 min walk
  • ‪Angelos Pizza - ‬12 min walk
  • ‪Dunkin' - ‬16 min walk

About this property

The Cayuga Inn at the Finger Lakes

The Cayuga Inn at the Finger Lakes offers 53 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs.

This Auburn hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 53 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
This hotel features designated smoking areas, hiking/biking trails nearby, and kayaking nearby. Recreational activities include rafting nearby.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping mall
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Cayuga At The Finger Lakes
The Cayuga Inn at the Finger Lakes Hotel
The Cayuga Inn at the Finger Lakes Auburn
The Cayuga Inn at the Finger Lakes Hotel Auburn

The Cayuga Inn at the Finger Lakes Reviews

Reviews

4.4
Rating 10 - Excellent. 10 out of 76 reviews
Rating 8 - Good. 7 out of 76 reviews
Rating 6 - Okay. 7 out of 76 reviews
Rating 4 - Poor. 13 out of 76 reviews
Rating 2 - Terrible. 39 out of 76 reviews

3.6/10

Cleanliness

5.6/10

Staff & service

3.8/10

Amenities

3.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Amenities
Skipped the breakfast / staff was great room was nice and clean I’ll return for sure
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very accormodating
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Anjam

Liked: Staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was super nice and flexible
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Shelicia

Disliked: Cleanliness, staff & service, amenities
I would recommend this property to anyone
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Brett

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very dated and dirty. Very loud, thin walls. TV was broken when we got in the room took an hour and 3 employees to fix it wasting time of out night when the hotel knew about the issue before I checked in. Would not recommend.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Donna

Disliked: Cleanliness, amenities, property conditions & facilities
Floor wasn’t vacuumed. There was dirt and like stone or pebbles on it. The bottom of my feet were dirty from walking on it barefoot. We couldn’t get any hot water in shower. Very noisy. Staff was outside our room in the morning hours talking loudly with lone another using profanities. I will definitely not stay there again and will not recommend it. Property is very run down.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Rory

Disliked: Cleanliness, property conditions & facilities
Though listed as 2.5 star, this place couldn’t be considered a 1 star. There are much
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Pam

Liked: Staff & service, amenities
Internet was fine, AC and heater were fine. Room and other areas of building clean. Staff was OUTSTANDING. Very polite, accommodating, very helpful. It's a older building but as I said staff was fantactic
Stayed 1 night in Oct 2025
Verified

8/10 Good

India

Liked: Cleanliness, staff & service, amenities
Unknown people loitering around n driveway and hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
ChatGPT said: Breakfast is pretty light, but there are some great spots nearby that open early and serve an awesome breakfast. The best part though—those beds and pillows are insanely comfortable. I honestly felt like asking where they get them :) Bottom line: For the price, this place is a great deal. Perfect if you’re not planning to hang around all day and just need a super comfy spot to crash for the night. That’s exactly what we were looking for, and this hotel totally delivered.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Elizabeth

Disliked: Cleanliness, amenities
Hotel is filthy and not a safe feeling. Breakfast area is bad
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service
The property was an older Days Inn, was clean and staff was friendly. I did have a problem with the shower dripping and brought that to their attention, which they will rectify after my stay (plumbing problem). Breakfast was non existent. The location was great for what we were doing.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Nakia

Liked: Amenities
Hi
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
The room and the entire property did NOT look anything like the photos online. It was disgusting and we didn't feel safe enough staying there.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Josh

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely dirty, carpets ect. Room and hallways co sumed by stink bugs. Good place to take a 1 night stand but thtas it
Small and in rough shape
1 person bathroom
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLACE IS NASTY, MAKE SURE YOU DOOR IS DOUBLE LOCKED... STAFF WILL GO RIGHT IN! cant add photos wont allow
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Cuza

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Drake

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hospitality
Stayed 6 nights in May 2025
Verified

4/10 Poor

Ivy

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing stay - would not recommend. Poorly cleaned, smelled musty, furniture was outdated and worn, bed was uncomfortable and linens had stains.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should be condemned, as the room was dirty, holes in rug, window was broken with a piece of steel holding it shut. Pictures on line were completely different then how the actual room was. I would not recommend this hotel to anyone!
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left the hotel room after an hour. The amount of bugs on the walls and in/under the bed was shocking. If Hotels.com does not refund my money I will contest credit card charge. They should be ashamed allowing this place to advertise on this site. WOW!!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Norma

Liked: Staff & service
Disliked: Property conditions & facilities

Cayuga Inn at the Finger Lakes not how it appears

Very expensive for the poor condition of hotel. Rust and mold in room and bathroom. Lock broken on door. Comfortable bed, roomy. Didn’t have breakfast— two chairs in lobby and meager offering of food. Gentleman at front desk very responsive to have repair man fix TV twice; shower faucet not labeled, trouble getting hot water.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Zoe

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like dog piss
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Theresa

Disliked: Cleanliness, amenities, property conditions & facilities
We could not stay at this hotel from the conditions. The smell was awful and instantly gave me a headache. The floors were filthy. The walls and doors had holes in them. The handle on our hotel door wasn’t secure. There was hair on the vanity, bathroom, the tub was filled with soap scum. So much more.
Stayed 1 night in Oct 2025