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The Cayuga Inn at the Finger Lakes

Property class: 2.5

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Photo gallery for The Cayuga Inn at the Finger Lakes

A hotel room with a large bed, a chair, a bathtub, and a television.
A hotel room with two beds, a desk, a chair, a TV, and a dresser.
A modern hotel with a covered entrance, multiple windows, and a parking lot with cars.
A breakfast bar with a fruit bowl, bread display, yogurt containers, and two toasters.
A hotel lobby with a checkered floor, leather sofas, a coffee table, and a reception desk.

Reviews

4.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $90
$77 nightly
$90 total
Total with taxes and fees
Oct 22 - Oct 23

Explore the area

View in a map
37 William St, Auburn, NY, 13021
  • Place, Seward House Museum
    ‪2 min walk‬
  • Place, Auburn Public Theater
    ‪6 min walk‬
  • Place, Willard Memorial Chapel
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a microwave, a desk, a chair, and a nightstand.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a microwave, a desk, a chair, and a nightstand.

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

A hotel room with a large bed, a chair, a bathtub, and a television.

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Microwave

A hotel room with two beds, a desk, a chair, a TV, and a dresser.

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Auburn

A stay at The Cayuga Inn at the Finger Lakes places you in the heart of Auburn, within a 5-minute drive of Harriet Tubman Home and Falcon Park. .This hotel is 2.6 mi (4.2 km) from Fingerlakes Mall and 2.6 mi (4.2 km) from Owasco Lake.

What's nearby

  • Seward House Museum - 2 min walk - 0.1 miles
  • Auburn Public Theater - 6 min walk - 0.4 miles
  • Fort Hill Cemetery - 13 min walk - 0.7 miles
  • Schweinfurth Memorial Art Center - 13 min walk - 0.7 miles
  • Willard Memorial Chapel - 16 min walk - 0.9 miles

Getting around

  • Hancock Intl. Airport (SYR) - 43 min drive

Restaurants

  • ‪Balloons Restaurant & Catering - ‬18 min walk
  • ‪O'Tooles - ‬10 min walk
  • ‪Dunkin' - ‬16 min walk
  • ‪Little Caesars Pizza - ‬10 min walk
  • ‪Prison City Pub and Brewery - ‬6 min walk

About this property

The Cayuga Inn at the Finger Lakes

The Cayuga Inn at the Finger Lakes offers 53 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs.

This Auburn hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 53 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
This hotel features designated smoking areas, hiking/biking trails nearby, and kayaking nearby. Recreational activities include rafting nearby.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping mall
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 on-site accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Cayuga At The Finger Lakes
The Cayuga Inn at the Finger Lakes Hotel
The Cayuga Inn at the Finger Lakes Auburn
The Cayuga Inn at the Finger Lakes Hotel Auburn

The Cayuga Inn at the Finger Lakes Reviews

Reviews

4.2
Rating 10 - Excellent. 12 out of 144 reviews
Rating 8 - Good. 18 out of 144 reviews
Rating 6 - Okay. 11 out of 144 reviews
Rating 4 - Poor. 26 out of 144 reviews
Rating 2 - Terrible. 77 out of 144 reviews

3.6/10

Cleanliness

5.8/10

Staff & service

3.6/10

Amenities

3.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was amazing at this location just that alone would have me go back
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
They are improving one room at a time but can’t beat location price it’s across from Sewell museum park walking distance to all in auburn really beautiful small city lots of money has gone into historic prservatiion
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dont pay more than $50 for this room.... Super sketchy but the front desk guy was very good
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fake pictures of the rooms and hotel
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive was the staff
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so nasty please don’t ever stay here.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

When I got there Oscar was very helpful get me into my room.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is like a halfway house for unhoused that the state pays to stay here. Drug deals going down in the hallways, staff actually had a ankle monitor with a bandana to cover it. Forget the breakfast, 2 tables and sketchy items. Coffee and go. Will definitely not stay there again
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures online did not match the condition of the hotel. The neighborhood was sketchy. The desk staff was very jolly and nice. The carpet on the stairs were filthy and the lobby and outside smelled like weed. Surprisingly the room was comfortable. The bed was good. However it could have been cleaned better. There were limited items at breakfast.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room was terribly dirty,smelled terrible sheets were stained and the tub was very dirty
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I should have read reviews. We couldn’t get past the front door. It looks like this is truly a half way house. People are literally living here. Homeless and seedy looking people hanging outside the main entrance. We don’t even check in because it was truly gross.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man checking us in was nice but this was by far the dirtiest place I have stayed in my life! The pictures are either photo shopped or taken somewhere else. Also, I think I smoked more marijuana that was outside my window with the people hanging outside my window talking all night! This place should be closed down!
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was totally disgusting. The rooms were filthy and stunk. I actually found another place to stay because I really did not feel safe in the place.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities
Skipped the breakfast / staff was great room was nice and clean I’ll return for sure
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very accormodating
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was super nice and flexible
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book here. Pictures are misleading. Room was not clean. Window had a board holding it. Unsafe with all the druggies around. He couldn't get any keys to work so he had to use the master key only. Never ended up staying there. Holiday Inn was wayyyy better!!!
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
I would recommend this property to anyone
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked nothing like the pics. It was very dirty with holes and stains on carpet. The worst of all— the stained sheets and linens. I was stuck bc I had a dog and no other options for hotels or I’d have left.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
We reserved a king bed with a hot tub in the room but we didn’t get that. The bathroom and walls were stained and gross. The pictures of the website didn’t look anything like the actual hotel. I was really disappointed.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Though listed as 2.5 star, this place couldn’t be considered a 1 star. There are much
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Unknown people loitering around n driveway and hotel
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Internet was fine, AC and heater were fine. Room and other areas of building clean. Staff was OUTSTANDING. Very polite, accommodating, very helpful. It's a older building but as I said staff was fantactic
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ChatGPT said: Breakfast is pretty light, but there are some great spots nearby that open early and serve an awesome breakfast. The best part though—those beds and pillows are insanely comfortable. I honestly felt like asking where they get them :) Bottom line: For the price, this place is a great deal. Perfect if you’re not planning to hang around all day and just need a super comfy spot to crash for the night. That’s exactly what we were looking for, and this hotel totally delivered.
Stayed 2 nights in Sep 2025