The staff was absolutely amazing—everyone was friendly, attentive, and genuinely welcoming from the moment I arrived. Customer service was definitely a highlight of my stay. The valet service was also excellent: professional, efficient, and very helpful.
Unfortunately, the room itself did not meet the same standard. The bathroom had several issues, including very poor toilet water pressure. When I arrived, the toilet was not clean and appeared to have urine in it, which was disappointing. In addition, the toilet ran continuously throughout the night, creating a constant noise that made it difficult to rest. The room’s view was also not appealing and fell short of expectations.
Overall, while the staff and valet service were outstanding, the condition of the room—particularly the bathroom—significantly impacted my experience.