The hotel was wonderful! Ferry, the manager reached out before our stay and was there to greet us when we arrived. We had 4 rather heavy bags and he did not hesitate carrying them in for us. The property is clean and while small (but typical for Amsterdam) it had everything we needed. Robes, slippers, coffee, tea, complementary sodas, water, beer, and wine. The bathroom is clean and modern complete with towel warmers and heated tile floors. The location is right next to Vondelpark and walkable to the tourist destinations or the tram and train. The hotel was really nice and we would definitely stay here again.