We liked the receptionist as she was very nice and helpful. The hotel’s location was pretty convenient to transportation. The room was quite small and cramped. There were two fans, but air conditioning would have been better, of course. Not having an elevator was the biggest issue, especially since the stairs are very narrow and not easy to climb, especially when trying to carry luggage up and down. The hotel needs to clearly convey that the hotel closes for check-in at 11:00P, not 12M as indicated on the confirmation email.