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Hotel Mai Amsterdam

Property class: 4

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Photo gallery for Hotel Mai Amsterdam

Aerial view
Property video
Interior
Comfort Double or Twin Room, Canal View | City view
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
$233
$175 nightly
$233 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
30 Geldersekade, Amsterdam, NH, 1012 BJ
  • Place, Warmoesstraat
    ‪3 min walk‬
  • Place, Dam Square
    ‪9 min walk‬
  • Place, Anne Frank House
    ‪16 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Basic Double Room

8.4 out of 10
Very good
(26 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Standard Double or Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Grand Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 361 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Loft

Executive Loft | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Executive Loft

9.6 out of 10
Exceptional
(7 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Executive Double Room, Canal View

9.2 out of 10
Wonderful
(17 reviews)
  • Canal view
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room, Canal View

Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Comfort Double or Twin Room, Canal View

9.4 out of 10
Exceptional
(40 reviews)
  • Canal view
  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bunk Bed and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Standard Triple Room

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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Bar (on property)
ibis Amsterdam Centre
Amsterdam City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 1,989 reviews
$165 nightly
The price is $220
May 10 - May 11
Total with taxes and fees
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About the neighborhood

Amsterdam

A stay at Hotel Mai Amsterdam places you in the heart of Amsterdam, a 2-minute drive from Dam Square and 5 minutes from Heineken Experience. .This hotel is 2.4 mi (3.9 km) from Rijksmuseum and 2.8 mi (4.5 km) from Vondelpark.

What's nearby

  • Amsterdam Chinatown - 1 min walk - 0.1 miles
  • Warmoesstraat - 3 min walk - 0.2 miles
  • Sexmuseum - 4 min walk - 0.3 miles
  • Dam Square - 9 min walk - 0.5 miles
  • Anne Frank House - 16 min walk - 0.9 miles

Getting around

  • Amsterdam Central Metro Station - 2 min walk
  • Amsterdam Central Station - 6 min walk
  • Amsterdam Airport Schiphol (AMS) - 33 min drive

Restaurants

  • ‪Hotel NH Collection Amsterdam Barbizon Palace - ‬3 min walk
  • ‪VOC-Café De Schreierstoren - ‬2 min walk
  • ‪De Haven van Texel - ‬3 min walk
  • ‪Molly Malone's Irish Pub - ‬2 min walk
  • ‪The Queen's Head - ‬3 min walk

About this property

Hotel Mai Amsterdam

Hotel Mai Amsterdam offers 83 air-conditioned accommodations with espresso makers and safes. A pillow menu is available. 40-inch plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 83 air-conditioned rooms featuring espresso makers and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
You can enjoy a meal at the restaurant serving the guests of Hotel Mai Amsterdam, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Mai Amsterdam has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 32.50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.95 for adults and EUR 9.95 for children
  • Nearby parking fee: EUR 32.50 per day (2297 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Mai Amsterdam Hotel
Hotel Mai Amsterdam Amsterdam
Hotel Mai Amsterdam Hotel Amsterdam

Hotel Mai Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 982 reviews
Rating 8 - Good. 239 out of 982 reviews
Rating 6 - Okay. 59 out of 982 reviews
Rating 4 - Poor. 26 out of 982 reviews
Rating 2 - Terrible. 19 out of 982 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely
Stayed 2 nights in Jan 2026

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing for a great price! conveniently located near the central train station.
Stayed 1 night in Jan 2026

6/10 Okay

Matt and Amy

Liked: Cleanliness
Disliked: Staff & service
Great location. Clean comfortable room. I wish they had avoided the disappointment of not being able to shower with an honest conversation at check in that the hotel had no hot water. It wasn’t that the issue was not solve able but we had traveled all day wanted a nice room a hot shower before going out to dinner. Unfortunately we had no shower and dinner in stinky travel clothes. Eventually they called to tell us it had been repaired but it was Luke warm at very best. Just be honest with people at check in. Overt the whole situation with not being sneaky.
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Nov 2025

4/10 Poor

Matthew

Disliked: Staff & service
Unfortunately, my experience at Hotel Mai was disappointing, beginning with check-in. Upon arriving early, the front desk staff member we encountered was rude from the beginning, before even asking our name, we were told check-in was at 3pm. We fully understood and had no issue waiting, but when we asked how we would be notified if a room became available earlier, we were simply told to keep coming back. She said we could not call or email, and would have to keep physically coming back every hour to check if something became available. Each time we returned to the desk, we were not acknowledged despite the staff member chatting with coworkers. No greeting, no eye contact, no updates. Only after we sat quietly in the lobby for some time did a room become available, again without any apology or explanation. During our stay, service remained inconsistent. When we requested our room to be cleaned, very little appeared to be done beyond making the bed. Trash was not emptied, toilet paper was not refilled, and the shower soap was completely empty. We had to ask twice for these basic items to be addressed. We also mentioned our experience with the front desk staff member to other employees, who responded that they knew exactly who we were referring to and that she “has good days and bad days.” This response was surprising and concerning, as it suggests the behavior is known and accepted rather than addressed. Additionally, the hotel was extremely loud. The walls and paper thin
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all so friendly. Our room a good size and perfect for our 3 nights.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sasha

Stayed 1 night in Dec 2025

10/10 Excellent

michael, Monaca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was amazing
Stayed 1 night in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities
Super tasteful, relaxing vibe. Great staff. Will definitely stay here again
Stayed 3 nights in Dec 2025

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved are stay at Mai! The staff was very courteous and helpful. The hotel ambient was hommy yet professional and elevated. Special thanks to the Argentinean lady at the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

8/10 Good

Candice

Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to Central train station. Was clean and comfortable, no complaints
Stayed 1 night in Nov 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is a bid oddly configured involving two adjacent buildings. This meant I had to go up one floor, walk down a long hall and then find the next elevator up to my one of the 6 rooms on that second floor. I got confused first few times. The hotel is also very hard to find, even with your phone and walking directions. The location is great and the rooms are relatively bigger and newly done, so, once you are there, it’s great. The lobby is nicely decorated and a good spot to wait out the rain. All the staff I interacted with with great- open, honest, helpful. I don’t choose to get breakfast cause I’m a vegetarian, but I looked in on the room, food and vibe and it looked great.
Lobby view onto the street (next to a canal)
Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Amazing location, room was so comfortable and the staff were very helpful throughout my stay. Can't recommend Hotel Mai enough. Next time I'm in town I will stay here again!
Front of hotel
view from inside main entrance
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, exceptional staff and clean room. Loved the Hotel Mai.
Stayed 6 nights in Nov 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfectly laid out for the 3 of us. My son had his own little space and there was lots of room for our luggage. We arrived early in the day and were very jet lagged and they were able to get us checked in early to our room which was a huge bonus. Hotel is located in perfect area for restaurants and exploration. Will definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Renata

Stayed 2 nights in Aug 2025

10/10 Excellent

aye, Daly City

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Yuen Kwan

The staff is nice and room is clean. But there is no free bottle of water. They prefer us to drink water from tap or pay.
Stayed 1 night in Nov 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities
We visited the Mai for our wedding anniversary and had a fantastic time! The staff were incredible and always greeted us with a smile. Our room was always spotless. Given the location, i was worried there could be too much noise but i was so wrong - best nights sleep we'd had in years! 100% recommend and would definitely go back!
A nice peaceful area in the honesty bar.
Surprise petals and balloons
Stayed 3 nights in Nov 2025

2/10 Terrible

Rosana, Santa Ana

Stayed 1 night in Nov 2025

10/10 Excellent

Philipp

Stayed 3 nights in Oct 2025