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Homewood Suites by Hilton Albany Crossgates Mall, NY

Property class: 3

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Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

A spacious lobby with a stone accent wall, a large painting, and seating areas with armchairs and sofas.
An indoor swimming pool with clear water, surrounded by lounge chairs and tables, large windows, and a tiled floor.
A modern hotel with multiple buildings, including a Tru Hilton and a Homewood Suites.
A modern kitchen with a central island, built-in shelves, and pendant lighting.
A modern hotel lobby with seating areas, a refreshment kiosk, and a display of snacks and beverages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $155
$135 nightly
$155 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
1651 Western Avenue, Albany, NY, 12203
  • Place, Crossgates Mall
    ‪3 min walk‬
  • Place, Funny Bone Comedy Club
    ‪6 min walk‬
  • Place, University at Albany
    ‪5 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

A hotel room with a large bed, a desk, a chair, a small table, and a ceiling fan.

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

A hotel room with a large window, a flat-screen TV, a dining table with chairs, and a sofa.

Suite, 1 King Bed with Sofa bed, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, Multiple Beds, Kitchen

A hotel room with a sofa, two beds, a coffee table, and a large window with curtains.

Studio, Multiple Beds, Kitchen

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Kitchen

A hotel room with two beds, a desk, a chair, and a television.

Suite, Multiple Beds, Kitchen

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Hearing Accessible, Kitchen (Hearing)

A hotel room with a bed, a desk, a television, and a window with curtains.

Studio Suite, 1 King Bed with Sofa bed, Hearing Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible, Kitchen (Hearing)

A hotel room with a large window, a flat-screen TV, a dining table with chairs, and a sofa.

Suite, 1 King Bed with Sofa bed, Hearing Accessible, Kitchen (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible, Kitchen (Hearing)

A hotel room with two beds, a desk, a television, and a view of the city.

Suite, Multiple Beds, Hearing Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Shower)

A hotel room with a bed, a TV, a desk, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen

A hotel room with a bed, a TV, a desk, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Mobility Accessible, Kitchen

A hotel room with a sofa, two beds, a coffee table, and a large window with curtains.

Suite, Multiple Beds, Mobility Accessible, Kitchen

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Similar properties

A spacious kitchen with a central island, wooden cabinets, and modern pendant lighting.
Homewood Suites by Hilton Albany
Albany
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.6 out of 5, Wonderful, 1,001 reviews
$127 nightly
The price is $145
Nov 1 - Nov 2
Total with taxes and fees
Homewood Suites by Hilton Albany

About the neighborhood

Albany

With a stay at Homewood Suites by Hilton Albany Crossgates Mall, NY in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 4-minute drive from University at Albany. .This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5.9 mi (9.5 km) from MVP Arena.

What's nearby

  • Crossgates Mall - 3 min walk - 0.2 miles
  • Funny Bone Comedy Club - 6 min walk - 0.4 miles
  • Regal Crossgates - 10 min walk - 0.6 miles
  • University at Albany - 5 min drive - 2.3 miles
  • Colonie Center Mall - 8 min drive - 3.8 miles

Getting around

  • Albany International Airport Station - 9 min drive
  • Albany Intl. Airport (ALB) - 9 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬18 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

Homewood Suites by Hilton Albany Crossgates Mall, NY offers 96 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 21 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 96 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with digital programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 21 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 325 out of 508 reviews
Rating 8 - Good. 96 out of 508 reviews
Rating 6 - Okay. 37 out of 508 reviews
Rating 4 - Poor. 28 out of 508 reviews
Rating 2 - Terrible. 22 out of 508 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff, would recommend for anybody traveling through. The rooms were very comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, staff very courteous, and breakfast was great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast on the weekend was very good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has it all.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was great! Great breakfast options
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and area
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is ok.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean room. Nice amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This place is very nice and clean.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, very courteous staff. Close to shopping,close to highways. Breakfast was fresh and dining area was spotless
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel just the phone in room didn’t work other then that great stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our swcond time stsying at this locstion. Everything was great! Comfortable beds, clean and spacious.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay. breakfast was even included which was wonderful suite clean and spacious many things to do and the Crossgate Mall right across from Hotel. Hotel has games for kids & Adults. Pool table Indoor pool, indoor gym, 2 breakfast areas, staff nice and friendly pets are allowed at a fee of course. We had a lovely time
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The service is outstanding. This place is CLEAN. A refreshing stay on the road.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options are awesome, good customer servise, gym and swimming pool area are very neat and welcoming. We enjoyed our stay in the suite rooom. It's like home away from home, I definitely will come back. Highly recommended 👌
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, comfy hotel, delicious breakfast
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Facilities were quite nice for this price point and staff were friendly and helpful.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

One night stay Tariq at the front desk was very kind.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The check in was great and the staff was friendly. The room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly staff, spacious and comfortable room.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was great. The hotel room was excellent.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was clean. Breakfast was very good.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when you’re visiting family!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities all around. Top notch.
Stayed 1 night in Dec 2025