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Room type Options Nightly price Book
Suite, 2 Bedrooms
Room with view
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Room, 2 Queen Beds, Ocean View (Ceiba)
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean View Guestroom with 2 Queen Beds
Room with view
506 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Partial Ocean View (Ceiba)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed, Ocean View (Ceiba)
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Partial Ocean View Guestroom with King Bed
Room with view
506 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Ocean View (Ceiba)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Ocean View Suite with King Bed
Room with view
1066 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Accessible (Roll-in Shower)
Room with view
506 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Presidential Suite, 1 Bedroom
Room with view
2002 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Ocean View Guestroom with King Bed
Room with view
506 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed (Ceiba Tropical View)
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Ocean View (Governors Suite)
Room with view
1561 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Tropical View Suite with King Bed
1066 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Partial Ocean View Guestroom w/ 2 Queen Beds
Room with view
506 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Queen Beds, Partial Ocean View (Ceiba)
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Tropical View Guestroom with King Bed
506 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Tropical View Guestroom with 2 Queen Beds
Room with view
506 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel on the beach, with 3 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
On private beach
Smoke-free property
Babysitting or childcare (surcharge)

When you stay at Conrad Tulum Riviera Maya in Tulum, you'll be near the bay, within a 10-minute drive of Xel-Há Park and Akumal Beach. This luxury hotel is 14 mi (22.6 km) from Tulum Mayan Ruins and 17.6 mi (28.3 km) from Playa Paraiso.

Make yourself at home in one of the 349 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Satellite programming along with MP3 docking stations are provided for your entertainment.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite to eat at Maratea - Mediterranean, one of the hotel's many dining establishments, which include 7 restaurants and a coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 3 beach bars.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Tulum? This hotel has 50000 square feet (4645 square meters) of space consisting of a conference center and 6 meeting rooms. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Step outside to unwind on the white sand beach. At Conrad Tulum Riviera Maya you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 beach bars and 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a 24-hour fitness center, and a terrace. Complimentary uncovered valet parking is available on site.

Conrad Tulum Riviera Maya is a smoke-free property.

  • Walkway to water
  • Express check-in
  • Number of outdoor pools - 3
  • Elevator
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Uncovered parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • On private beach
  • Conference space size (meters) - 4645
  • Number of meeting rooms - 6
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 349
  • No accessible shuttle
  • Number of floors - 3
  • Number of buildings/towers - 11
  • Elevator door width (inches) - 43
  • Number of bars/lounges - 2
  • Elevator door width (centimeters) - 110
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 3
  • Number of swim-up bars - 1
  • Stairwell handrail height (inches) - 35
  • Stairwell handrail height (centimeters) - 89
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2021
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Number of restaurants - 7
  • Conference space size (feet) - 50000
  • Ballroom
  • Banquet hall
  • Reception hall
  • Beach towels
  • 24-hour fitness facilities
  • Wedding services
  • Outdoor entertainment area
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 5
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free valet parking

Room Amenities

Conrad Tulum Riviera Maya offers 349 air-conditioned accommodations, which are accessible via exterior corridors and feature private plunge pools and MP3 docking stations. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Espresso makers and minibars are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium satellite channels and pay movies. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Pay movies
  • Free bottled water
  • Premium TV channels
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Pillowtop mattress
  • TV size: 65
  • MP3 docking station
  • Private plunge pool
  • Furnished balcony or patio
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Restaurant dining guide
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Telephone accessibility kit
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Mobile key entry

Where to Eat

Maratea - Mediterranean - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Autor - Mexican - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Kengai - Asian - Overlooking the ocean, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Ukai - Japanese - Overlooking the ocean, this sushi bar specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Ultramar - This bar serves breakfast, lunch, and light fare. Open daily.

Nearby Things to Do

3 outdoor swimming pools are on site along with a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Snorkeling nearby

Spa Services

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

  • Number of treatment rooms 13
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Service animals are allowed

Service animals are exempt from fees/restrictions

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Debit cards not accepted

Food service has been amended for enhanced safety

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Children stay free

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveler Hot List.

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