Located in Abilene, Big Country Hotel & Suites, SureStay Collection by BW is within a 5-minute drive of Cinemark Century Abilene 12 and Mall of Abilene. .This hotel is 2.2 mi (3.5 km) from Wildflower Day Spa and 2.4 mi (3.9 km) from McMurry University.
What's nearby
Cinemark Century Abilene 12 - 17 min walk - 0.9 miles
Mall of Abilene - 1 min drive - 1.9 miles
Dyess Air Force Base - 4 min drive - 3.5 miles
Taylor County Expo Center - 8 min drive - 9.8 miles
Abilene Christian University - 9 min drive - 11.2 miles
Getting around
Abilene, TX (ABI-Abilene Regional) - 13 min drive
Restaurants
Whataburger - 8 min walk
Wendy's - 11 min walk
Rosa's Cafe - 6 min walk
Raising Cane's Chicken Fingers - 7 min walk
Taco Bueno - 3 min drive
About this property
Big Country Hotel & Suites, SureStay Collection by BW
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.
This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, barbecue grills, and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Abilene? This hotel has 904 square feet (84 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Business services
24-hour business center
904 square feet of conference space
Meeting rooms
Outdoors
Barbecue grill
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
3 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
55-inch TV with premium cable channels
Food and drink
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Heating
Iron/ironing board
Policies
Check-in
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene
Big Country Hotel & Suites, SureStay Collection by BW Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 569 out of 1049 reviews
10 - Excellent
569
Rating 8 - Good. 239 out of 1049 reviews
8 - Good
239
Rating 6 - Okay. 107 out of 1049 reviews
6 - Okay
107
Rating 4 - Poor. 74 out of 1049 reviews
4 - Poor
74
Rating 2 - Terrible. 60 out of 1049 reviews
2 - Terrible
60
8.8/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
Reviews
6/10 Okay
jessica
Dec 14, 2025
Disliked: Amenities
No coffee maker in rooms. Hotel didn’t put out adequate amount of breakfast for guests. Had to wait 2 times for sausage during breakfast. They only put out 8 sausage patties at a time for all the guests.
jessica
Stayed 1 night in Dec 2025
8/10 Good
Martha
Traveled with family
Dec 14, 2025
Liked: Cleanliness
Disliked: Amenities
When we arrived our room, deluxe king, had been overbooked, so we were “upgraded” at the hotel’s expense. When we arrived to our room it had such a bad odor, we had to return to the desk and request a different room. They weren’t able to make the change until the receptionist had to go “smell” it. We were eventually given another room. It still smelled stuffy, but doable. The room was clean.
Martha
Stayed 2 nights in Dec 2025
6/10 Okay
Charles
Traveled with family
Dec 13, 2025
Liked: Cleanliness, staff & service
The room smelled and breakfast was not what was advertised. Towels and washclothes were not replenished with a 2 day stay.
Charles
Stayed 2 nights in Dec 2025
8/10 Good
Jennifer
Dec 11, 2025
Jennifer
Stayed 1 night in Dec 2025
8/10 Good
Luke
Dec 9, 2025
Luke
Stayed 3 nights in Dec 2025
2/10 Terrible
Nolan
Traveled with family
Dec 8, 2025
Disliked: Amenities
I was told at check in my stay would cost me $445. They even ran my credit card at that amount plus a $50 incidental.
I was handed a bill at checkout showing I was charged $585. I sought a refund from the property and Hotels.com and got nowhere.
I recognize some of this was my mistake for not checking my email from Hotels.com more closely but I would have canceled on the spot at check in and went somewhere much less expensive if I hadn't been duped.
Turns out they jack up the rate $50 a night during the week because of all the construction workers who come to the city for all the building that is going on. I ended up paying almost $200 to stay at a hotel with no pool, bland breakfast and a closed fitness center. Really upset
Nolan
Stayed 3 nights in Nov 2025
6/10 Okay
Debra
Traveled with family
Dec 7, 2025
It was okay
Debra
Stayed 2 nights in Dec 2025
6/10 Okay
Tiffanie
Dec 4, 2025
Breakfast was absolutely HORRIBLE...it should be filled constantly...i went at 7:20 and it was completely empty.
Front desk was playing Xbox when I walked and got visually frustrated because he had to pause his game to do his job. They could not find my reservation even though I had confirmation from Expedia and paid for it. Gave me the run around and very disrespectful towards me. Don’t book there
Andrew
Stayed 1 night in Nov 2025
10/10 Excellent
Andrea, Colorado Springs
Nov 22, 2025
Andrea
Stayed 2 nights in Oct 2025
10/10 Excellent
Katie
Traveled with family
Nov 22, 2025
Liked: Cleanliness, staff & service, amenities
very nice staff, very clean, great breakfast that my kids enjoyed as well! Overall, i wonderful stay!
Katie
Stayed 1 night in Nov 2025
8/10 Good
Kevin A
Nov 21, 2025
Kevin A
Stayed 6 nights in Nov 2025
4/10 Poor
Shawn
Business traveler
Nov 19, 2025
Disliked: Property conditions & facilities
Over priced for such poor facilities. Microwave broken. Lighting poor at best. Shower drain loose. Tub old. Fitness center non existent. Refrigerator leftover from an 80’s dorm room. Kitchenette faucet piped backwards. $400 plus a night should be criminal.
Shawn
Stayed 2 nights in Nov 2025
10/10 Excellent
Mariela
Nov 17, 2025
Mariela
Stayed 1 night in Nov 2025
10/10 Excellent
Melissa
Traveled with family and small children, Traveled with family
WiFi was out and did not have a fix for days. This was. Ot disclosed at check in and then I could not get a refund due to booking through a third party. I felt it was intentional not sharing that prior to the transaction.
I had the do not disturb aigb on the door and I came back from a work day and there had been work done to the bathroom.
Needs improved coffee. The hotel was adequate as far as cleanliness and comfort. Having to work at local restaurants and coffee shops was a big dissatisfaction.
Was not informed WiFi did not work upon booking or arrival. Had to force room door shut, would hang up before fuly closed. Had to adjust toilet flush valve in order to get it to fully flush. Exhaust fan vent clapped constantly when not on had to leave on overnight in order to sleep.
Jerod
Stayed 2 nights in Nov 2025
10/10 Excellent
Estella
Traveled with group, Business traveler, Traveled with family
I believe there should be more than one staff member. She was all alone trying to get everything done with no help. Our tv also didn’t work and there was no wifi