Big Country Hotel & Suites, SureStay Collection by BW

2.5 star property

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Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Free daily continental breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$198
$172 nightly
$198 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
3010 Catclaw Drive, Abilene, TX, 79606
  • Place, Cinemark Century Abilene 12
    ‪17 min walk‬
  • Place, Mall of Abilene
    ‪1 min drive‬
  • Place, Dyess Air Force Base
    ‪4 min drive‬
  • Airport, Abilene, TX (ABI-Abilene Regional)
    ‪11 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite-1 King Bed, Non-Smoking, Larger Room, Sofabed, Dining Table, Wet Bar, Microwave And Refrigerator

  • Sleeps 3

2 Queen Beds, Non-Smoking, Work Desk, Lounge Chair, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Dining Table, Work Desk

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3

Suite-1 King 1 Queen, Non-Smoking, Family Room, Larger Room, Lounge Chair, Work Desk, Microwave And Refrigerator

  • Sleeps 5

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Jetted Tub, Dining Table, Microwave And Refrigerator

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Mini-Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, 2 Room, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 3

Similar properties

About the neighborhood

Abilene

Located in Abilene, Big Country Hotel & Suites, SureStay Collection by BW is within a 5-minute drive of Cinemark Century Abilene 12 and Mall of Abilene. .This hotel is 2.2 mi (3.5 km) from Wildflower Day Spa and 2.4 mi (3.9 km) from McMurry University.

What's nearby

  • Cinemark Century Abilene 12 - 17 min walk - 0.9 miles
  • Mall of Abilene - 1 min drive - 1.9 miles
  • Dyess Air Force Base - 4 min drive - 3.5 miles
  • Taylor County Expo Center - 8 min drive - 9.8 miles
  • Abilene Christian University - 9 min drive - 11.2 miles

Getting around

  • Abilene, TX (ABI-Abilene Regional) - 13 min drive

Restaurants

  • ‪Whataburger - ‬8 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Rosa's Cafe - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Taco Bueno - ‬3 min drive

About this property

Big Country Hotel & Suites, SureStay Collection by BW

Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, barbecue grills, and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Abilene? This hotel has 904 square feet (84 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene

Big Country Hotel & Suites, SureStay Collection by BW Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 569 out of 1049 reviews
Rating 8 - Good. 239 out of 1049 reviews
Rating 6 - Okay. 107 out of 1049 reviews
Rating 4 - Poor. 74 out of 1049 reviews
Rating 2 - Terrible. 60 out of 1049 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

jessica

Disliked: Amenities
No coffee maker in rooms. Hotel didn’t put out adequate amount of breakfast for guests. Had to wait 2 times for sausage during breakfast. They only put out 8 sausage patties at a time for all the guests.
Stayed 1 night in Dec 2025

8/10 Good

Martha

Traveled with family
Liked: Cleanliness
Disliked: Amenities
When we arrived our room, deluxe king, had been overbooked, so we were “upgraded” at the hotel’s expense. When we arrived to our room it had such a bad odor, we had to return to the desk and request a different room. They weren’t able to make the change until the receptionist had to go “smell” it. We were eventually given another room. It still smelled stuffy, but doable. The room was clean.
Stayed 2 nights in Dec 2025

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service
The room smelled and breakfast was not what was advertised. Towels and washclothes were not replenished with a 2 day stay.
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Dec 2025

8/10 Good

Luke

Stayed 3 nights in Dec 2025

2/10 Terrible

Nolan

Traveled with family
Disliked: Amenities
I was told at check in my stay would cost me $445. They even ran my credit card at that amount plus a $50 incidental. I was handed a bill at checkout showing I was charged $585. I sought a refund from the property and Hotels.com and got nowhere. I recognize some of this was my mistake for not checking my email from Hotels.com more closely but I would have canceled on the spot at check in and went somewhere much less expensive if I hadn't been duped. Turns out they jack up the rate $50 a night during the week because of all the construction workers who come to the city for all the building that is going on. I ended up paying almost $200 to stay at a hotel with no pool, bland breakfast and a closed fitness center. Really upset
Stayed 3 nights in Nov 2025

6/10 Okay

Debra

Traveled with family
It was okay
Stayed 2 nights in Dec 2025

6/10 Okay

Tiffanie

Breakfast was absolutely HORRIBLE...it should be filled constantly...i went at 7:20 and it was completely empty.
Stayed 1 night in Dec 2025

10/10 Excellent

CONNIE

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was playing Xbox when I walked and got visually frustrated because he had to pause his game to do his job. They could not find my reservation even though I had confirmation from Expedia and paid for it. Gave me the run around and very disrespectful towards me. Don’t book there
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea, Colorado Springs

Stayed 2 nights in Oct 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities
very nice staff, very clean, great breakfast that my kids enjoyed as well! Overall, i wonderful stay!
Stayed 1 night in Nov 2025

8/10 Good

Kevin A

Stayed 6 nights in Nov 2025

4/10 Poor

Shawn

Business traveler
Disliked: Property conditions & facilities
Over priced for such poor facilities. Microwave broken. Lighting poor at best. Shower drain loose. Tub old. Fitness center non existent. Refrigerator leftover from an 80’s dorm room. Kitchenette faucet piped backwards. $400 plus a night should be criminal.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mariela

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was not great. Other hotel took most of the parking spots
Stayed 3 nights in Nov 2025

4/10 Poor

Donna

Business traveler
Disliked: Amenities, property conditions & facilities
WiFi was out and did not have a fix for days. This was. Ot disclosed at check in and then I could not get a refund due to booking through a third party. I felt it was intentional not sharing that prior to the transaction. I had the do not disturb aigb on the door and I came back from a work day and there had been work done to the bathroom. Needs improved coffee. The hotel was adequate as far as cleanliness and comfort. Having to work at local restaurants and coffee shops was a big dissatisfaction.
Stayed 3 nights in Nov 2025

10/10 Excellent

Veha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Paola

Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

4/10 Poor

Jerod

Business traveler
Disliked: Amenities, property conditions & facilities
Was not informed WiFi did not work upon booking or arrival. Had to force room door shut, would hang up before fuly closed. Had to adjust toilet flush valve in order to get it to fully flush. Exhaust fan vent clapped constantly when not on had to leave on overnight in order to sleep.
Stayed 2 nights in Nov 2025

10/10 Excellent

Estella

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, everything was perfect!
Stayed 1 night in Nov 2025

6/10 Okay

Ramona

Traveled with family
Liked: Cleanliness, property conditions & facilities
I believe there should be more than one staff member. She was all alone trying to get everything done with no help. Our tv also didn’t work and there was no wifi
Stayed 1 night in Nov 2025

10/10 Excellent

Veha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025