Compare Cheap 5 Star Hotels

"Great hotel in the heart of the town. The food is excellent, staff warm and friendly, and the parking gated and secure. We love this part of Wales and always try to stay here if vsiting."

"Absolutely lovely stay, staff were very friendly and helpful. Bar was open late. Rooms very clean and comfortable "

"Excellent hotel and service"

"The room was immaculate and we had 2 windows for a sea view ❤️ I would recommend an extension plug if you want to charge items near your bed. The decor in the bedroom was light and airy, with thoughtful touches in the bathroom. The staff were very friendly , they did seem to be multi tasking but all worked well together. The breakfast was delicious. A selection of self serve , cereals, toast, hot drinks and juice. The yoghurts, particularly the natural bio live were great. We were offered a choice of cooked breakfast. This included porridge, kippers and a full including bacon, sausage, eggs, beans (not in a ramekin) mushrooms, tomato and fried bread. All were cooked superbly and requests regarding choices were accommodated . There was an good choice of pastries and bread The main menu have a varied selection and on the Friday night there was a specials menu too. Tuscan Chicken, Gammon, duck bonbons deserve a special mention, but everything we have eaten was delicious. If you want to unwind, take a moment, rest and relax, Gwbert is for you. The view and everything else is perfect. "

"Great Hotel, Great Staff..."

"It is very rare that I leave reviews for hotels, but after my experience at the Black Lion Hotel in Lampeter I felt I had to. I stayed for four nights from 16th February and returned the following week for another four nights. During both visits, I had no issues at all. On one occasion I came down for breakfast at 7:30am instead of 8:00am. The manager/chef made it clear breakfast would not be served until 8:00am which I fully accepted and simply waited without complaint. I then returned again on 22nd April for one night on arrival I was confronted by the same individual who immediately spoke to me in an aggressive and confrontational manner bringing up the previous breakfast situation and accusing me of being rude which is completely untrue. When I calmly tried to explain he became more hostile, telling me “you’re not my mate” and threatening to report me to Hotels.com and have me blacklisted. This was said in an intimidating and completely unprofessional way. This happened in front of others, including my colleague, which made it even more embarrassing and uncomfortable. Being spoken to like that without justification was completely unacceptable. It left me feeling uneasy for the rest of my stay which is not something I have ever experienced in over 25 years of staying in hotels. The behaviour I encountered was far below any reasonable standard of customer service, and I would expect much better from any hotel."