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Hotel Don Carlos

3.0 star property

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Photo gallery for Hotel Don Carlos

Reception
Terrace/patio
Exterior
Reception
In-room dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
20 E Noviembre 120 Colonia Centro, Morelia, MICH, 58000
  • Place, Morelia Cathedral
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Las Tarascas Fountain
    ‪10 min walk‬
  • Airport, Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room

Premium Room | Desk, laptop workspace, free WiFi, bed sheets

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Triple Room

  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Morelia

A stay at Hotel Don Carlos places you in the heart of Morelia, within a 10-minute walk of Morelia Cathedral and Plaza del Carmen. .This hotel is 0.3 mi (0.4 km) from Temple of the Nuns and 0.3 mi (0.5 km) from Federal Palace.

What's nearby

  • Federal Palace - 3 min walk - 0.2 miles
  • Morelia Cathedral - 5 min walk - 0.3 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Plaza Morelos - 7 min walk - 0.4 miles
  • Las Tarascas Fountain - 10 min walk - 0.6 miles

Getting around

  • General Francisco Mujica Intl. Airport (MLM) - 34 min drive

Restaurants

  • ‪Los Juaninos Hotel - ‬4 min walk
  • ‪La Azotea de Los Juaninos - ‬4 min walk
  • ‪Café Loto - ‬3 min walk
  • ‪Makis del Centro - ‬4 min walk
  • ‪Las Bugambilias (Tortas) - ‬2 min walk

About this property

Hotel Don Carlos

Hotel with free breakfast, 5-minute walk to Morelia Cathedral
Hotel Don Carlos offers 29 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Make yourself at home in one of the 29 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and shopping on site. Additional features at this hotel include wedding services, a television in a common area, and tour/ticket assistance.
A complimentary self-serve breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
A complimentary self-serve breakfast is served each morning between 8:00 AM and 10:30 AM.

All inclusive details

All-inclusive room rates at Hotel Don Carlos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Art gallery
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 7533836

Property is also known as

Hotel Don Carlos Hotel
Hotel Don Carlos Morelia
Hotel Don Carlos Hotel Morelia

Hotel Don Carlos Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 53 reviews
Rating 8 - Good. 10 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 6 out of 53 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect for singles, couples or families. The staff is beyond helpful. The included breakfast offers absolutely everything you want. All fresh food and homemade. The rooms are very clean. The beds are perfect for me…just on the firm side. There are 3 floors and no elevator so just be aware. We walked all around the historic district. I definitely recommend this place for you to stay.
Stayed 5 nights in Jul 2025

2/10 Terrible

Alexia

Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was bad. Couldn’t find reservation at first.
Stayed 4 nights in Oct 2024

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

ANA, HOUSTON

Stayed 1 night in Jun 2024

6/10 Okay

Maria g

No coments
Stayed 2 nights in Jun 2024

8/10 Good

Neff

Stayed 1 night in Jun 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Mauriceo the night manager was exceptionally professional and friendly. We had some record heat in Morelia, but the Daikin air conditioner with remote control completely solved that problem. I suffer a little bit from insomnia, but I had no trouble sleeping. Quiet, dark window covers. I'll be going back to Morelia, and I am definitely staying at hotel Don Carlos. I see no reason to risk staying in some other Hotel. You're a good man Mauricio.
Stayed 5 nights in May 2024

10/10 Excellent

Isabel

Stayed 2 nights in Sep 2023

2/10 Terrible

Emma

Traveled with family
Disliked: Staff & service

Receptionist Bad Communication to resolve issues

I called to confirm my PAID reservation a day before and the young woman who was there confirmed that yes, it's ready and everything. The next day my father and brother arrive with their itinerary number and the young woman says: Yes the reservation is here but .... "It is not paid yet ", you cannot have an itinerary number if you have not pay before(at least on the application that I used). This is FRAUD, at the end they did not stay there because they wanted to charge them for a double room at $1,800 MXN, when the single room was already paid for $1,000 MXN. I am not happy or satisfied at all. Very Bad service and they don't even try to resolve the situation. Never to consider stay there in the future if I visit Morelia.
Stayed 1 night in Jun 2023

10/10 Excellent

Paulina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Miguel

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
No tiene estacionamiento, un personal te dice una cosa y otro otra, nos dijeron que no eran pet friendly y en Expedia dicen que si. Incluso nos cobraron por cada mascota
Stayed 3 nights in Apr 2023

10/10 Excellent

shelley

Stayed 1 night in Mar 2023

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Buen hotel con buen precio. No tienen muchas amenidades y no tiene elevador.
Stayed 1 night in Oct 2025

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito lugar, buen desayuno, mi habitación no me gustó mucho pero estaba decente.
Stayed 1 night in Sep 2025

8/10 Good

Silvia Elvira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No funciona el internet, el agua tibia y el desayuno regular
Stayed 2 nights in May 2025

2/10 Terrible

Aldo ivan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
No respetan las reservaciones y les venden los cuartos a otros.
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Sep 2024

2/10 Terrible

Diana Lizet

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron la reserva que se tenía, se nos cobró el triple ya en el lugar, se inhundo la habitación, el agua del grifo salía café, terrible experiencia, si pueden no reserven aquí. Nadie resuelve nada y no había hospedaje en otros hoteles por eventos en Morelia, la opción era pagar triple de lo que decía nuestra reserva o dormir en el auto.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosy

Traveled with partner
Liked: Cleanliness
Es un hotel muy bonito, y tranquilo, el desayuno genial. Las chicas de recepción amables, la noche que nos quedamos tuvieron el detalle de llevarnos una dona, muy rica. Solo falto el estacionamiento, aunque enfrente hay uno, pero con costo. De ahí en fuera todo muy bien, la terraza es linda, segura y agradable
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia

Una experiencia muy positiva, un hotel acogedor, con una atención de primera. El desayuno variado y delicioso.
Stayed 1 night in Jul 2024

10/10 Excellent

Meng

Stayed 2 nights in Jul 2024

8/10 Good

Enrique

Stayed 2 nights in Jun 2024