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Patricia self-check-in Apartments & Spa Access at Alpen Resort

3.0 star property

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Photo gallery for Patricia self-check-in Apartments & Spa Access at Alpen Resort

A room with wooden beams, a kitchen area, and two large paintings of a sheep.
Apartment, 3 Bedrooms, Mountain View (Matterhorn) | Living area | 32-inch LCD TV with cable channels, TV
A cozy living room with a wooden table, a sofa, and a dining area with chairs.
A modern hallway with a seating area, a reception desk, and a sign indicating family and wellness services.
Standard Apartment, 1 Bedroom | Living room | 32-inch LCD TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $194
$178 nightly
$194 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
Äusserer Wiestiweg 18, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪8 min walk‬
  • Place, Zermatt - Furi
    ‪14 min walk‬
  • Airport, Sion (SIR)
    ‪91 min drive‬

Room options

View all photos for Standard Studio, 2 Twin Beds

A hotel room with a bed, a wooden wardrobe, a small table with a chair, and a vase of flowers.

Standard Studio, 2 Twin Beds

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, Balcony, Mountain View (Matterhorn)

Apartment, Balcony, Mountain View (Matterhorn) | Hypo-allergenic bedding available, in-room safe, blackout drapes

Apartment, Balcony, Mountain View (Matterhorn)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 3 Bedrooms, Mountain View (Matterhorn)

Apartment, 3 Bedrooms, Mountain View (Matterhorn) | Hypo-allergenic bedding available, in-room safe, blackout drapes

Apartment, 3 Bedrooms, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 6 Twin Beds
  • Free WiFi

View all photos for Superior Studio, Bathtub

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Superior Studio, Bathtub

8.4 out of 10
Very good
(14 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Penthouse, 3 Bedrooms, Mountain View (Matterhorn)

A modern kitchen with a built-in refrigerator, stove, and microwave.

Penthouse, 3 Bedrooms, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1067 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 6 Twin Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Mountain View

Apartment, 2 Bedrooms, Mountain View | Hypo-allergenic bedding available, in-room safe, blackout drapes

Apartment, 2 Bedrooms, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Hypo-allergenic bedding available, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Zermatt

When you stay at Patricia self-check-in Apartments & Spa Access at Alpen Resort in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 9 minutes by foot from Zermatt Visitor Center. .This hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles
  • Zermatt Visitor Center - 9 min walk - 0.5 miles
  • Matterhorn Museum - 13 min walk - 0.7 miles
  • Zermatt - Furi - 14 min walk - 0.8 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Le Petit Royal - ‬10 min walk
  • ‪Golden India - ‬9 min walk
  • ‪Bazaar - ‬10 min walk
  • ‪Schweizerhof Kitchen - ‬10 min walk

About this property

Patricia self-check-in Apartments & Spa Access at Alpen Resort

Patricia self-check-in Apartments & Spa Access at Alpen Resort offers 13 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and hair dryers. This Zermatt hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 13 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and ski storage.
Featured amenities include express check-out and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Helicopter/airplane tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • Virtual front desk

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1980
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Alpen Resort Hotel & Spa Zermatt]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 18 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 18 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Residence Patricia
Residence Patricia Hotel
Residence Patricia Hotel Zermatt
Residence Patricia Zermatt
Residence Patricia Zermatt Hotel
Apartments Patricia Hotel
Residence Patricia Zermatt
Apartments Patricia Zermatt
Apartments Patricia Hotel Zermatt

Patricia self-check-in Apartments & Spa Access at Alpen Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 226 out of 507 reviews
Rating 8 - Good. 181 out of 507 reviews
Rating 6 - Okay. 70 out of 507 reviews
Rating 4 - Poor. 18 out of 507 reviews
Rating 2 - Terrible. 12 out of 507 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Cute place, clean, cozy - better than expected!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Apartments Patricia. It was comfortable and convenient to transportation to the mountain, and it has a locked equipment room which was nice for skis and boots. We liked having a the kitchenette to cook some of our food during the week. And, we really enjoyed using the spa/pool at the nearby Alpen Resort & Spa at the discounted rate one day.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Farnham

Liked: Cleanliness, staff & service, property conditions & facilities
View of Matterhorn and walking distance from train station, and large room were the highlights. It’s bit of a walk to center of town and skiing. But public bus stop is near, or take an electric taxi.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Comfort, Clean, Modern, Location, Staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kentaro

Nice hotel including staff and nature!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here! It was a spacious studio, with a small kitchen and sitting area, in addition to the sleeping area. Just what we needed for our ski trip. The bus stop was right across the street which made skiing a breeze! Only negative was when we arrived we didn't realize that we had to check in at a different location, which was a pain because we arrived late and had to navigate town on foot in the dark. I wish check in instructions were clearer, otherwise great!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and spacious for our family of 7. Very accessible to everything in Zermatt. Amazing stay!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Chellan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy last minute booking to spend some extra time in Zermatt.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfy and able to see Matterhorn

Very comfortable apartment that is able to view Matterhorn at the balcony. We had a good rest there. Kitchen is clean, bed is comfortable, water is hot enough and water pressure is good. Not in the high street but give us chance to explore more. Very safe and this is the most unforgettable accommodation during my 8 days in Switzerland. We enjoyed cooking there.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Craig

Excellent

Wonderful place, so spacious, so clean
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with amazing view of the Matterhorn fom our balcony.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern, spacious, clean, well appointed. Our room lived up to its promise of a Matterhorn view. Easy to walk to from the train station. We would have loved to stay longer but Zermatt is so expensive!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment with an awesome Matterhorn view.

Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
View of Matterhorn from the balcony.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Zermatt

Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 15mins walk to the main station. ~ 8mins walk to the nearest grocery store
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Shitong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious property within walking distance to train station and the viewpoint. Many kitchenwares are provided. The drawback is I booked for three people, but only two set of towels and quilts were provided.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Siu Mun Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good with view of Matterhorn. Room is a bit small in size for 3 persons. There was road construction going on in front of the building, the property is willing to offer us help on carrying lugguage through on the check out day.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Bhawana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great stay except no service included
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The self check in did not work, we tried multiple times with multiple credit cards. We had to stand around and wait for someone to come from a nearby hotel.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great. When we first checked in there was a concern about the room. I emailed and they had someone there to check it out and addressed/fixed it within a few hours. The apartment was lovely, the views were great and the kitchenette was well equipped and very nice to have! Everything in Zermatt is very walkable, but if you're looking to be "in the middle of everything" this might not be the ideal location.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Jami

Liked: Cleanliness, staff & service
Nice open space. Need some additional items for the kitchen for cooking and we had difficulty with coffee. The staff was prompt and helpful. The main reason we booked this location was access to the pool which was listed as included but when we checked in it was extra. This was misrepresented and we were told we would need to pay anyway.
Stayed 5 nights in Mar 2023