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Mont Cervin Palace

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Photo gallery for Mont Cervin Palace

Front of property
Property video
Bar (on property)
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Minibar, in-room safe, desk, soundproofing

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
The current price is $763
$725 nightly
$763 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Bahnhofstrasse 31, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Alpine Classic Double Room, Mountain View

Alpine Classic Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Alpine Classic Double Room, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 270 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Superior Double Room, Mountain View

Alpine Superior Double Room, Mountain View | View from room

Alpine Superior Double Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 372 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Junior Suite, Montain View

Alpine Junior Suite, Montain View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Montain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 428 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Junior Suite, Matterhorn View

Alpine Junior Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 503 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Classic Suite, Mountain view

Alpine Classic Suite, Mountain view | Living area | TV, toys, pay movies

Alpine Classic Suite, Mountain view

  • Mountain view
  • 581 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Suite, Matterhorn View

Alpine Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Suite, Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 580 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Only Me

Alpine Only Me | Minibar, in-room safe, desk, soundproofing

Alpine Only Me

9.4 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 255 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Open Suite, Matterhorn view (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 642 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

  • Mountain view
  • 255 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

Chalet Open Suite Classic, Mountain View (Le Petit Cervin) | View from room

Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 645 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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  • Hot tub
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4.9 out of 5, Exceptional, 493 reviews
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The price is $536
Jul 6 - Jul 7
Total with taxes and fees
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About the neighborhood

Zermatt

With a stay at Mont Cervin Palace in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and Matterhorn Museum. .This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Whymper-Stube - ‬2 min walk

About this property

Mont Cervin Palace

Mont Cervin Palace offers 150 accommodations with minibars and espresso makers. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 150 guestrooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Le Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A train station pick-up service is provided at no charge.
Guests are offered a complimentary full breakfast.
Le Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner.
Grill Le Cervin - This fine-dining restaurant specializes in Regional cuisine and serves dinner only.
Ristorante Capri - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grill Le Cervin
  • Le Restaurant
  • Ristorante Capri

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Concierge desk]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 13 and June 12.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from December to September
Pool access available from 7:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Cervin
Cervin Palace
Mont Cervin
Mont Cervin Palace
Mont Cervin Palace Hotel
Mont Cervin Palace Hotel Zermatt
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel Zermatt

Mont Cervin Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 190 out of 214 reviews
Rating 8 - Good. 13 out of 214 reviews
Rating 6 - Okay. 7 out of 214 reviews
Rating 4 - Poor. 1 out of 214 reviews
Rating 2 - Terrible. 3 out of 214 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel !!!!!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Well situated and excellent staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. 10/10. Loved the sauna and steam rooms. Everyone was so helpful and kind, great stay.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Mont Cervin Palace! Amazing Matterhorn views from the room, Grill Le Cervin served fantastic grilled meats and fish—perfect après-ski dinner. Ski rental right in the hotel plus secure lockers made everything so easy. Super convenient location in Zermatt, great staff, and the spa was a nice bonus. Can’t wait to return!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, view and hotel staff!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yildirim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and service
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and excellent service.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Neomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations excellent staff and service must stay!!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Minnekis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property all around. Situated in the heart of Zermatt. Very attentive staff. Wonderful experience. We would definitely stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, and the activities were incredible!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Livija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the heart of Zermatt

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best 5 stars hotel in Zermatt!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and staff were outstanding.
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great customer service. Excellent location and fabulous restaurant. Spacious rooms.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful property. Exceeded my expectations!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Manav

Liked: Cleanliness, staff & service, amenities
Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Hesky

Liked: Cleanliness, staff & service, property conditions & facilities
A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Stayed 6 nights in Jan 2024