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Hotel Derby

Property class: 3

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Photo gallery for Hotel Derby

A traditional wooden building with balconies adorned with flowers, a covered outdoor seating area, and a mountainous backdrop.
A restaurant with long communal tables, wooden chairs, and chandeliers.
A room with a wooden floor, a TV mounted on the wall, a desk with a chair, and a door leading to another room.
A hotel room with a large bed, a desk, a mirror, and a TV displaying 'DERBY'.
A cozy living room with a wooden ceiling, a plaid sofa, and a bench.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
The current price is $308
$287 nightly
$308 total
Total with taxes and fees
Aug 29 - Aug 30

Explore the area

View in a map
Bahnhofstrasse 22, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room Single Use, 1 Bedroom (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room (Arve)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and wooden paneling on the walls.

Double Room (Arve)

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and a ladder against the wall.

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(19 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

A dining area with a table and chairs, a sofa, and two framed pictures on the wall.

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 1238 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Residence Bellevue

A hotel room with two beds, a TV, a desk, and a window with curtains.

Twin Room, Residence Bellevue

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for One-Bedroom Apartment, Residence Bellevue

A hotel room with a wooden dining table, two chairs, a sofa, a desk with a chair, a television mounted on the wall, and a bed.

One-Bedroom Apartment, Residence Bellevue

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT TWO KING BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

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About the neighborhood

Zermatt

With a stay at Hotel Derby, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. .This hotel is within close proximity of Tour Monte Rosa and Matterhorn Museum.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Tour Monte Rosa - 3 min walk - 0.2 miles
  • Zermatt - Furi - 5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk

Restaurants

  • ‪Le Petit Royal - ‬1 min walk
  • ‪Restaurant du Pont - ‬5 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Whymper-Stube - ‬3 min walk

About this property

Hotel Derby

Hotel Derby offers 28 accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Treat yourself to a stay in one of the 28 guestrooms, featuring heated floors. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include ski storage and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Library
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1945
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from November 9 2026 to November 19 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Hotel Derby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 309 out of 399 reviews
Rating 8 - Good. 65 out of 399 reviews
Rating 6 - Okay. 14 out of 399 reviews
Rating 4 - Poor. 3 out of 399 reviews
Rating 2 - Terrible. 8 out of 399 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kajal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, exellent location and very good breakfast. We enjoyed our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sanjiv

Liked: Cleanliness, staff & service, amenities
Great hotel , right at the centre of the town… and great front line staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and well appointed rooms.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, nicely located hotel.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and seemed well maintained and renovated. We enjoyed our stay! Reception was nice and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is inside the village in the zermatt very conveniently located. The staff is very helpful but if you have a heavy luggage, it might be a little difficult by the doorway other than that it’s very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Junita

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and newly renovated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Manvela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rustic feel with modern amenities. Access to everything. In house restaurants with fine dining experience ( 15% discount to hotel guests )
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dennis S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean, decent for short stay, excellent location from train station (80m, short walk)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a very convenient location. Walkable from train station.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk was very helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Beautiful and clean, renovated, nice balcony overlooking the town and great location near the train station
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kin Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, enjoyed 3 nights stay.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

chui meing

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel close to train station.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with n the heart of Zermatt. Walking distance to all the shops and restaurants and train.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff Ms Kristina was extremely helpful to the extent of providing us the driving road trip direction to our next destination. Overall, the hotel is clean and the location is perfect.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Zhi Yin Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with scenic view.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amelia

Liked: Staff & service, amenities, property conditions & facilities
Never any staff around. Servicing of room seemed incomplete.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

alison

Liked: Cleanliness, amenities, property conditions & facilities
Front desk help was exceptional
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything. Breakfast was continental only but good enough variety. Room and balcony were excellent with a beautiful view.
View from the balcony
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely located on Main Street of Zermatt.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. It is in a great location and the room was beautiful!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sunit

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great place,amazing location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Siyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, cozy
Stayed 2 nights in Mar 2025