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Hotel Basecamp

Property class: 3

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Photo gallery for Hotel Basecamp

A multi-story hotel with balconies, set against a snowy mountain backdrop.
Creator video - submitted by Naty's Travel Favs
A cozy room with a wooden wall, a flat-screen TV, a bench, a table, and a magazine on a stone table.
A cozy, rustic interior with wooden walls, a large flat-screen TV, seating areas, and a fireplace.
A cozy bedroom with a wooden ceiling, a large bed with orange bedding, a desk with a chair, and a window with a view of snowy mountains.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service
The current price is $172
$156 nightly
$172 total
Total with taxes and fees
Nov 16 - Nov 17

Explore the area

View in a map
Riedstrasse 80, Zermatt, Valais, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi Ski Area
    ‪2 min walk‬

Room options

View all photos for Single Room

A wooden-paneled room with a bed, a desk, and a chair.

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Valley view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

A cozy bedroom with a wooden ceiling, a large bed with orange bedding, a desk with a chair, and a window with a view of snowy mountains.

Superior Double Room

10.0 out of 10
Exceptional
(19 reviews)
  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A bedroom with a wooden headboard, a bed with white and orange bedding, a desk with a chair, and a window with curtains.

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Non Smoking

A cozy attic room with wooden beams, a desk with books, a bed with red bedding, and a poster on the wall.

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Quadruple Room

A cozy, rustic interior with wooden walls, a large flat-screen TV, seating areas, and a fireplace.

Standard Quadruple Room

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Double Room

A bedroom with a bed, a sofa, a reading lamp, and a wall with a mountain painting.

Deluxe Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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The price is $347
Oct 20 - Oct 21
Total with taxes and fees
Hotel Ambassador Zermatt

About the neighborhood

Zermatt

When you stay at Hotel Basecamp in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles
  • Kirchbrücke - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Elsie Bar - ‬6 min walk
  • ‪Hotel Post Zermatt - ‬8 min walk
  • ‪Brown Cow Pub - ‬8 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Harry's Ski Bar - ‬5 min walk

About this property

Hotel Basecamp

Hotel Basecamp offers 27 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. 80-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a sauna or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 35
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: CHF 35

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 10 per night

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Hotel Basecamp Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 355 reviews
Rating 8 - Good. 47 out of 355 reviews
Rating 6 - Okay. 10 out of 355 reviews
Rating 4 - Poor. 1 out of 355 reviews
Rating 2 - Terrible. 4 out of 355 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and welcoming experience!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The location was splendid, staff was super kind and responsive, room was spacious.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favorite hotel! Incredibly cool atmosphere, and our room had a view of the Matterhorn, which was amazing. Breakfast was provided, and it was fantastic. The room was so comfortable- Could not have had a more perfect stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nice lodge, good food, good service, good location. Would stay there again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and the friendliest staff! Super helpful for taxis, directions and info!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service, really nice rooms
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms , good breakfast
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

The receptionist was really helpful and did what she could to provide us with the best experience in Zermatt
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed 3 nights. Free shuttle (with minimum 3 nights) to and from train station was convenient. Room was spacious. We also had amazing view of the Matterhorn from our balcony. Breakfast was wonderful with good selection. Using the sauna after a long day of hiking was very nice. The best part was the pleasant staff members who helped with planning for things to do.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room had an amazing view of the Matterhorn, and the bathroom had a glass ceiling that allowed me to see the stars and part of the mountains while showering. The staff, the breakfast, and the location were great. I will definitely come back here on my next trip to Zermatt.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, incredible view from balcony
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Serve good breakfast, hospitality is great
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in convenient location with nice breakfast and small, comfortable afternoon bar. Fantastic, very helpful staff. Super view from our room (balcony view, top floor).
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Nice hotel with good location and great breakfast!
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the Matterhorn from our room, comfy bed, clean and quiet.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room spotless... best view to The Matterhorn. Excellent breakfaat... Friendly Staff...
View from my room.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Amazing staff, fun rooms and great breakfast. Only thing is the ventilation in rooms are poor. Have to sleep with the windows open.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only here for a short stay, but it was perfect. Friendly staff, room with an excellent view, easy check in, close to many trails.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and friendly staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, very friendly and helpful staff, fantastic breakfast. A wonderful place to stay in Zermatt.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are awesome great location well laid out
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Amenities
Staff was wonderful, room were spacious and clean. Great location to town and skiing!
Stayed 1 night in Dec 2024