Hotel Ambassador Zermatt

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A hotel with multiple balconies, a snow-covered courtyard, and a mountain backdrop.

A dining area with a long table set for six, wooden wall paneling, and pendant lighting.

A reception area with a stone and wood counter, a potted plant, and a view of the outdoors.

A mountain resort with multiple buildings, including a prominent lodge with balconies, set against a backdrop of snow-capped mountains and lush greenery.

A balcony with a view of a mountain, a table, and chairs.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet friendly
Free WiFi

$330 nightly

$353 total

Total with taxes and fees

Oct 8 - Oct 9

Explore the area

Spissstrasse 10, Zermatt, VS, 3920

Place, Zermatt-Matterhorn Ski Paradise
‪1 min walk‬
Place, Zermatt Visitor Center
‪2 min walk‬
Place, Zermatt–Sunnegga Funicular
‪6 min walk‬
Airport, Sion (SIR)
‪97 min drive‬

Room options

A hotel room with a large bed, a desk with a coffee machine, and a TV mounted on the wall.

Double Room, Mountain View (Matterhorn)

Wonderful

Mountain view
269 sq ft
1 bedroom
Sleeps 2
2 Twin Beds

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Double or Twin Room

Good

Mountain view
269 sq ft
1 bedroom
Sleeps 2
2 Twin Beds

A bedroom with a wooden ceiling, a large bed with a plaid blanket, bedside tables, and wall-mounted lamps.

1 Bed Room Suite in Suite

Exceptional

Mountain view
534 sq ft
1 bedroom
Sleeps 3
2 Twin Beds and 1 Queen Sofa Bed

A hotel room with a large bed, wooden headboard, bedside tables with lamps, a wooden desk, and a chair.

2 Room Suite in Family room

Exceptional

Mountain view
646 sq ft
2 bedrooms
Sleeps 4
4 Twin Beds

Bed in dormitory STANDARD

Sleeps 1

DOUBLE STANDARD

Sleeps 4
1 Double Bed

DOUBLE MOUNTAIN VIEW

Sleeps 4
1 Double Bed

Similar properties

Pool
Breakfast included
Spa
Free WiFi

$237 nightly

Sep 13 - Sep 14

Total with taxes and fees

About the neighborhood

Zermatt

When you stay at Hotel Ambassador Zermatt in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. .This hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

What's nearby

Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
Zermatt Visitor Center - 2 min walk - 0.1 miles
Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
Matterhorn Museum - 8 min walk - 0.5 miles
Zermatt - Furi - 9 min walk - 0.5 miles

Getting around

Zermatt (QZB-Zermatt Train Station) - 1 min walk
Geneva International Airport (GVA) - 162 min drive

Restaurants

‪McDonald's - ‬3 min walk
‪Walliserkanne - ‬5 min walk
‪Schweizerhof Kitchen - ‬3 min walk
‪Restaurant Derby - ‬4 min walk
‪Alpenresort Restaurant - ‬4 min walk

About this property

Hotel Ambassador Zermatt

Hotel Ambassador Zermatt offers 84 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.

Enjoy fondue at Restaurant Tapas & Wine, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include a business center, express check-in, and express check-out.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A hosted evening meal is available for a surcharge daily.

Restaurant Tapas & Wine - Overlooking the garden, this restaurant specializes in fondue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Hotelbar - Overlooking the garden, this bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Ski shuttle nearby

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
A bar/lounge
A restaurant
Hosted evening meal available daily for a fee of CHF 55
Snack bar/deli

Restaurants on site

Hotelbar
Restaurant Tapas & Wine

Things to do

Bicycle rentals
Hot tub
Indoor pool
Piano
Sauna
Ski equipment rentals
Ski passes
Ski storage
TV in common areas

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Business center
Computer station

Outdoors

Garden
In the mountains
Pool loungers
Terrace

Accessibility

Elevator

3 buildings
Built in 1978
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Children's slippers
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Limited room service
Minibar

Desk
Electrical adapters
Heating
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between October 31 and December 10.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet

Welcoming dogs and cats only

1 total pets

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for CHF 90 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

Pet fee: CHF 15.00 per pet
Crib (infant bed) fee: CHF 90 per night
Hosted evening meal: CHF 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

A car is recommended for transportation to and from this property

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Hotel Zermatt

Ambassador Zermatt

Ambassador Zermatt Hotel

Hotel Ambassador Zermatt

Zermatt Ambassador Hotel

Hotel Ambassador Zermatt Hotel

Hotel Ambassador Zermatt Zermatt

Hotel Ambassador Zermatt Hotel Zermatt

Hotel Ambassador Zermatt Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were friendly. Breakfast was pretty good. Room was clean and had great view towards Matterhorn. And super close to the train station.

Stayed 1 night in Jan 2026

Verified review

10/10 Excellent

Marivi Deocampo

Mar 29, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Free buffet breakfast is good.Two of my friends had birthdays and I asked them if they could prepare a birthday cake.They did and with balloons.Our room with balcony has a view of Matterhorn ,it’s so beautiful.The staff are very friendly and helpful.We even had a dinner at their hotel.

clean, good breakfast, near to all, quiet

Stayed 1 night in Jun 2025

Hotel Ambassador Zermatt

Choose dates to view prices

Photo gallery for Hotel Ambassador Zermatt

Reviews

Popular amenities

Explore the area

Room options

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

View all photos for 1 Bed Room Suite in Suite

1 Bed Room Suite in Suite

View all photos for 2 Room Suite in Family room

2 Room Suite in Family room

Bed in dormitory STANDARD

DOUBLE STANDARD

DOUBLE MOUNTAIN VIEW

Similar properties

Alpenhotel Fleurs de Zermatt

About the neighborhood

Zermatt

What's nearby

Getting around

Restaurants

About this property

Hotel Ambassador Zermatt

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property class

Property is also known as

Hotel Ambassador Zermatt Reviews

Reviews

Wonderful

9.6/10

9.2/10

9.2/10

9.2/10

Reviews

10/10 Excellent

Curtis

Curtis

10/10 Excellent

Parimal A.

Parimal A.

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