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Hotel Alpina

2.0 star property

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Photo gallery for Hotel Alpina

A hotel with multiple balconies, a wooden bench, and a statue.
A multi-story wooden building with balconies, surrounded by lush greenery and flowering plants.
A buffet setup with various food items and beverages, wooden paneling, and a chandelier.
A stone staircase leading up to a garden area with a wheelbarrow and potted plants.
A wooden-paneled room with two beds, a chair, a TV, and a window with curtains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
The current price is $208
$190 nightly
$208 total
Total with taxes and fees
Aug 18 - Aug 19

Explore the area

View in a map
5 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬

Room options

View all photos for Triple Room

A wooden-paneled room with a large bed, two smaller beds, a chair, and a table.

Triple Room

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A wooden-paneled room with a bed, two bedside lamps, a framed picture on the wall, and a bathroom visible through an open door.

Standard Double Room

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Double Room

A wooden-paneled room with a bed, a chair, a table, and a window.

Double Room

8.4 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Single Room with Shared Bathroom

A room with a single bed, a small table, a chair, a sink, and a framed picture on the wall.

Single Room with Shared Bathroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

A wooden-paneled room with a bed, a chair, and a small table.

Standard Single Room

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Similar properties

Deluxe Double Room | Terrace/patio
Hotel Continental
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  • Breakfast included
  • Pet friendly
  • Free WiFi
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4.4 out of 5, Excellent, 694 reviews
$199 nightly
The price is $217
Aug 27 - Aug 28
Total with taxes and fees
Hotel Continental

About the neighborhood

Zermatt

When you stay at Hotel Alpina in Zermatt, you'll be near ski lifts, just steps from Matterhorn Museum and 13 minutes by foot from Forest Fun Park. .This hotel is within the vicinity of Golf Club Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Mountaineers Cemetery - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Elsie Bar - ‬2 min walk

About this property

Hotel Alpina

Hotel Alpina offers 23 accommodations with safes. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features ski storage, a hair salon, and tour/ticket assistance.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a library.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Crib (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Hotel Alpina Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 277 out of 565 reviews
Rating 8 - Good. 176 out of 565 reviews
Rating 6 - Okay. 74 out of 565 reviews
Rating 4 - Poor. 20 out of 565 reviews
Rating 2 - Terrible. 18 out of 565 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its small but clean showers are very small but great water pressure. over all I would stay there again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cyrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. A very friendly staff. However it was too smal.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, standard room with all listed amenities. It's just off the main road, so not as noisy, but very close to all areas on foot!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lars Olav

Liked: Cleanliness, staff & service
Close to everything
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Yes, nice room, and helpful staff.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super affordable and perfect for a short ski trip. No frills but that's not what I was looking for.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

xiaojuan

Liked: Staff & service
Room is clean and staff is friendly. Location is convenient. One thing can be improved: hall way smells.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff. Good location. Basic but had all we needed.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean, staff was friendly
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Charles

Nice stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean, comfortable, and very helpful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a convenient location with friendly staff. Comfy bed and beautiful shower. Only real down-side is the walls are thin; we heard everything going on in the neighbors' rooms. But this hotel is a great value in a pricey ski resort; a definite find.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Saul

Liked: Cleanliness, property conditions & facilities
Room was spotless and perfectly located to all the places we went to. Made my first time to Zermatt even better. The hospitality of the front desk clerks was on point and they were very helpful. Thanks for an amazing experience!!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Pemika

Liked: Cleanliness, property conditions & facilities
Good room with a nice view. The cleaning was good, and it’s not far from shops or restaurants.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

arijit

Liked: Cleanliness, property conditions & facilities
Good room. Decent breakfast. Location was great.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice trip!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities
Clean room, modern bathroom with heated towel rail
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ramanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel for the price.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. Views from the hotel were beautiful. Hotel itself was clean.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kanishkan

Liked: Cleanliness, property conditions & facilities
Great value. Good location. Would book again.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Joshua

Good
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Augusto

Location was
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel. Great room and breakfast. Wish we could have stayed there longer
Stayed 1 night in Sep 2025