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Hotel Alphubel Zermatt

2.0 star property

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Photo gallery for Hotel Alphubel Zermatt

Deluxe Double Room, Balcony | Balcony view
Exterior
Free daily buffet breakfast
Deluxe Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping
$252
$234 nightly
$252 total
Total with taxes and fees
Jan 21 - Jan 22

Explore the area

View in a map
Brantschenhaus 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

9.2 out of 10
Wonderful
(31 reviews)
  • 161 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 118 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 247 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

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Exterior
Hotel Alpina
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very Good, 479 reviews
$339 nightly
The price is $362
Feb 1 - Feb 2
Total with taxes and fees
Hotel Alpina

About the neighborhood

Zermatt

With a stay at Hotel Alphubel Zermatt, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. .This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt - Furi - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Alphubel Zermatt

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Hotel Alphubel Zermatt offers 29 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 29 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, ski storage, and a television in a common area.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Hotel Alphubel Zermatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 607 reviews
Rating 8 - Good. 252 out of 607 reviews
Rating 6 - Okay. 63 out of 607 reviews
Rating 4 - Poor. 13 out of 607 reviews
Rating 2 - Terrible. 6 out of 607 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Denise

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was very simple and without any charm. The carpet was very dirty. Breakfast was good.
Stayed 2 nights in Oct 2025

6/10 Okay

Ajay

Stayed 1 night in Oct 2025

10/10 Excellent

Roman

Stayed 1 night in Sep 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only five minutes walk from the train station. There are some staircases before the entrance of the hotel, the receptionist lady helped me with my luggage. Overall it is good.
Stayed 2 nights in Sep 2025

8/10 Good

Herbert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean place. Friendly staff. Standard European breakfast. Rooms are in good shape but the beds are getting worn out and could use replacement.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the breakfast. Good location and the Swiss Chalet across the street is a fine choice for dinner. The room had antique charm.
Stayed 2 nights in Sep 2025

4/10 Poor

joni, St George

Traveled with family
This area was hard to find and asked us to leave our bags unattended and go to another location to check in. The room was dated but clean.
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

One night stay

Room was very small and outdated but clean and sufficient for our one night stay. Would not want to spend several days here.
Stayed 1 night in Sep 2025

8/10 Good

Coty

Traveled with family
Liked: Cleanliness
Good location nearby train station, At the quiet inter road. The hotel should be update, the room is large with the balcony.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let any bad reviews discourage you from booking this hotel. Check in experience is in another hotel ONLY 50 steps away. Although furniture is way outdated and carpeted, everything was super clean. Room was super spacious and our room had a private balcony approximately 100 square feet. Train station is a 5 minute walk. Dining and shops all walkable.
Stayed 2 nights in Sep 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel. Excellent reception staff.

Nice little hotel close to it all. Excellent reception staff at the check in hotel (Simi). I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Amor

Stayed 2 nights in Sep 2025

10/10 Excellent

Duran

Stayed 2 nights in Aug 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 30 seconds off the main shopping strip but yet very quiet. Everything you need in this hotel. Even includes a bottle opener. Very comfortable, espresso machine in the morning with breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, property conditions & facilities
Been many times before
Stayed 14 nights in Jul 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with only a short walk from the train station. Furniture and decor is very retro 70s but it was in working order and clean. Check in was via the hotel a bit further down but wasn't an issue and was a smooth process with friendly staff. Breakfast was delicious and had a great variety on offer. Would stay here again and recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Kimberly A

Liked: Cleanliness, staff & service, property conditions & facilities
We were there during hot weather. I should have checked more closely to the amenities. No a/c or fan in the room. Convenient location, shower was a little tricky for older adults or children. Super clean room with comfy beds. Service seemed odd since we had to check in at another hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Margrith

Traveled with family
Liked: Amenities
It was clean, convenient, close to the train station and very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Junjie, STURBRIDGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Manish, Missouri City

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little dated, but nice and had a great view of the mountains. Continental breakfast was good with a lot of choices.
Stayed 6 nights in May 2025

10/10 Excellent

Carl

Easy check-in. Nice location.
Stayed 1 night in May 2025

6/10 Okay

Sohrab

Stayed 1 night in May 2025

2/10 Terrible

alice

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
beside convenient nothing we like.
Stayed 2 nights in May 2025