See all properties

Grand Hotel Zermatterhof

Choose dates to view prices

Photo gallery for Grand Hotel Zermatterhof

Exterior
Suite (Chalet - Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
3 restaurants; lunch and dinner served
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is $561
$531 nightly
$561 total
Total with taxes and fees
Jul 8 - Jul 9

Explore the area

View in a map
Bahnhofstrasse 55, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | Living area | TV

Deluxe Double Room (Matterhorn View)

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Grand Suite (Matterhorn View)

Grand Suite (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Suite (Matterhorn View)

  • Mountain view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite (Chalet)

Suite (Chalet) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Chalet)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room (Matterhorn View)

Classic Double Room (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room (Matterhorn View)

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Double Room (Classic)

Superior Double Room (Classic) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom (Matterhorn View)

Junior Suite, 1 Bedroom (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom (Matterhorn View)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Corner (Matterhorn View)

Suite, 1 Bedroom, Corner (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Corner (Matterhorn View)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom (Classic)

Signature Suite, 1 Bedroom (Classic) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Classic)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite (Chalet - Matterhorn View)

Suite (Chalet - Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Chalet - Matterhorn View)

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Similar properties

Restaurant
Schweizerhof Zermatt
Zermatt City Centre
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, 261 reviews
$470 nightly
The price is $498
Jun 24 - Jun 25
Total with taxes and fees
Schweizerhof Zermatt

About the neighborhood

Zermatt

With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. .This family-friendly hotel is within the vicinity of Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 1 min walk - 0.1 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Mountaineers Cemetery - 2 min walk - 0.1 miles
  • St. Mauritius Church - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Whymper-Stube - ‬1 min walk

About this property

Grand Hotel Zermatterhof

Grand Hotel Zermatterhof offers 69 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Gourmet Prato Borni - Overlooking the garden, this fine-dining restaurant specializes in Regional cuisine and serves dinner only. Reservations are required.
Brasserie Lusi - Overlooking the garden, this brasserie specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Saycheese! - This theme restaurant specializes in fondue and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Brasserie Lusi
  • Gourmet Prato Borni
  • saycheese!

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 398 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between September 23 and December 7.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 45 per pet, per day

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 45 per pet, per day
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Zermatterhof
Grand Zermatterhof
Zermatterhof Grand Hotel
Grand Hotel Zermatt
Grand Hotel Zermatt
Grand Hotel Zermatterhof Hotel
Grand Hotel Zermatterhof Zermatt
Grand Hotel Zermatterhof Hotel Zermatt

Grand Hotel Zermatterhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 326 out of 376 reviews
Rating 8 - Good. 34 out of 376 reviews
Rating 6 - Okay. 9 out of 376 reviews
Rating 4 - Poor. 4 out of 376 reviews
Rating 2 - Terrible. 3 out of 376 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness
The hotel is first class and the staff are even better. Truly special place
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service were first class. Staff were very helpful and courteous.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Max R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel & Staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect in every aspect. Staff were amazing, location is the best, the spa is gorgeous. A real treat to stay in such a meticulously maintained historic hotel. 5 stars +
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
Rooms were beautiful, staff was beyond responsive to every need. They meet you at the train station and transfer to the hotel. Spa amenities were fabulous. Breakfast is served in the most beautiful room with a glass ceiling and incredible views. Won’t stay anywhere else in Zermatt!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Meha

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

FABIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities

GREAT HOTEL

The hotel and staff are amazing. They were very friendly and accommodating. This is truly a leading hotels of the world
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel in a perfect location.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Zermatt
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Superb location.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Perfection and beauty.
Matterhorn
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Himesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Zermatt
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very friendly staff
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Zermatt

Very nice och good hotel. 5 star. This is a real Grand Hotel. Service, employees, the Hotel are superb.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful service. Piano bar and breakfast were great.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kayvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and spectacular service. Gorgeous old hotel.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The acommodations were excellent and the restaurant Liusa service was superb.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Sawsan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and excellent amenities!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Staff was unbelievable helpful and friendly. Could not have asked for a better experience visiting Zermatt.
Stayed 2 nights in Jun 2025