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Hotel Santa María

2.5 star property

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Photo gallery for Hotel Santa María

Reception
Down comforters, free WiFi, bed sheets
Exterior
Shower, free toiletries, towels
Family Quadruple Room, 2 Double Beds | Down comforters, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Blvrd Mariano Matamoros Colonia Poxtla, Zacatlán, PUE, 73310
  • Place, Floral Clock
    ‪8 min walk‬
  • Place, The Murals of Zacatlan
    ‪15 min walk‬
  • Place, Canyon Viewpoint
    ‪15 min walk‬

Room options

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Down comforters, free WiFi, bed sheets

Standard Double Room Single Use

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Down comforters, free WiFi, bed sheets

Family Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Zacatlán

With a stay at Hotel Santa María in Zacatlán, you'll be within a 15-minute walk of Floral Clock and Canyon Viewpoint. .This hotel is 1.1 mi (1.8 km) from The Murals of Zacatlan and 1.1 mi (1.8 km) from Zacatlan General Hospital.

What's nearby

  • Revolucion Municipal Market - 7 min walk - 0.4 miles
  • Floral Clock - 8 min walk - 0.5 miles
  • The Murals of Zacatlan - 15 min walk - 0.8 miles
  • Canyon Viewpoint - 15 min walk - 0.8 miles
  • Zacatlan General Hospital - 19 min walk - 1.0 mile

Getting around

  • Puebla Intl. Airport (PBC) - 120 min drive

Restaurants

  • ‪Taquería Alba - ‬7 min walk
  • ‪Barbacoa El Pata - ‬5 min walk
  • ‪Restaurante El Mirador - ‬10 min walk
  • ‪black pizza - ‬4 min walk
  • ‪Las Palmas de las Piña - ‬7 min walk

About this property

Hotel Santa María

Hotel Santa María offers 23 accommodations with complimentary toiletries and portable fans. Beds feature down comforters. This Zacatlán hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include portable fans, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa María Hotel
Hotel Santa María Zacatlán
Hotel Santa María Hotel Zacatlán

Hotel Santa María Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 17 reviews
Rating 8 - Good. 8 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Paulina Rachel

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Las camas muy duras, no pudimos descansar
Stayed 1 night in Nov 2024

10/10 Excellent

Norberto caballero

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la estancia y la instalaciones , solo que el wifi es muy pobre y falla mucho
Stayed 1 night in Apr 2024

2/10 Terrible

Edgar Julian, Pachuca

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mal servicio
Stayed 1 night in Apr 2024

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hace falta mayor atención en la limpieza y la actitud del recepcionista
Stayed 2 nights in Mar 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es cómodo, limpio,
Stayed 2 nights in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación
Stayed 1 night in Dec 2023

8/10 Good

Norma Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le hace falta mas servicios.
Stayed 3 nights in Oct 2023

8/10 Good

Betzabe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio bien
Stayed 3 nights in Aug 2023

8/10 Good

Francisco Javier

Stayed 1 night in Jul 2023

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Sin comentarios
Stayed 1 night in Jun 2023

8/10 Good

Miguel Angel Torres

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Excelente ubicacion, comoda y agradable personal; lo que no me gusto es que la habitacion me la entregaron con basura tanto en el cesto como cajones, regadera sin agua caliente, hasta que le indique al personal, triste porque ya habia desperdiciado mucha agua, esperando que saliera caliente

8/10 Good

Karina

Traveled with group
Liked: Staff & service
Buena atención del personal. Las habitaciones cuentan con lo básico, buena opciónpara pasar la noche considerando el precio
Stayed 1 night in Nov 2022

10/10 Excellent

Carlos

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó, el trato del personal muy bueno, las instalaciones también. Lo recomiendo para familias.
Stayed 1 night in Sep 2022

8/10 Good

Luis Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención
Stayed 1 night in Sep 2022

4/10 Poor

Araceli

Traveled with family
Disliked: Staff & service

Decepcionante

La regadera no servía bien, no tenía una adecuada caída de agua. Se escuchaba mucho ruido del personal del hotel con eso no permitían dormir.
Stayed 1 night in Sep 2022

8/10 Good

JOSE V

Traveled with family
Liked: Cleanliness, property conditions & facilities

Para que sigan mejorando

En terminos generales esta ok, solo que no tuve agua caliente.
Stayed 1 night in Apr 2022

6/10 Okay

Noemí Reyna

Traveled with family
Stayed 2 nights in Mar 2022