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Pozo Viejo

Property class: 3.5

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Photo gallery for Pozo Viejo

An indoor pool area with a wooden ceiling, brick walls, and hanging lights.
A balcony with wooden furniture, including chairs and a table, overlooking a lush green landscape.
A room with two beds, each with a white mattress and a dark blue blanket. The beds are placed on wooden platforms with built-in lighting. The room has a stone wall with a painting above the beds.
A paved courtyard with hexagonal tiles, surrounded by palm trees and a well-maintained garden.
A rustic wooden bar area with a counter, seating, and potted plants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service
The current price is $31
$26 nightly
$31 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
Carretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680
  • Place, Cerro Cuacuilco
    ‪17 min drive‬
  • Place, Zocalo De Tlatlauquitepec
    ‪31 min drive‬
  • Place, Teziutlan Cathedral
    ‪59 min drive‬

Room options

View all photos for Standard Room

A wooden bed with a headboard, a bedside table, a dresser with a mirror, and a framed certificate on the wall.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 169 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A wooden-framed bed with white bedding and a blue accent, a nightstand with a lamp, and a wooden wall with a decorative design.

Deluxe Double Room

  • 240 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Two wooden beds with white bedding and dark blue accents, set against a stone wall with a painting above.

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A neatly made bed with pillows, a wooden door, a television, and a dining area with chairs and a table.

Junior Suite

  • 196 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Triple)

A hotel room with two beds, wooden headboards, a patterned floor, and a window with curtains.

Family Room (Triple)

  • 289 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room (Cuádruple)

A cozy room with a wooden ceiling, a brick wall, a dining area with a table and chairs, a sofa, and a ladder.

Family Room (Cuádruple)

  • Mountain view
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

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The price is $64
Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

Zacapoaxtla

When you stay at Pozo Viejo in Zacapoaxtla, you'll be 11 minutes by car from Cerro Cuacuilco. .This spa hotel is 8.9 mi (14.4 km) from Cloudy Tibetan Hanging Bridge and 9 mi (14.4 km) from Cerro Cabezon.

What's nearby

  • Cerro Cuacuilco - 17 min drive - 4.2 miles
  • Zocalo De Tlatlauquitepec - 31 min drive - 9.1 miles
  • Plaza Kristal Shopping Center - 56 min drive - 23.9 miles
  • Teziutlan Cathedral - 59 min drive - 24.6 miles
  • Teziutlan Municipal Park - 59 min drive - 24.6 miles

Restaurants

  • ‪Lola Cafe - ‬6 min drive
  • ‪Elotes Asados Chirindongos - ‬5 min drive
  • ‪La Sierra - ‬7 min drive
  • ‪Pozo Viejo Hotel-Spa Restaurant - ‬5 min drive
  • ‪Surco “Cocina de la Sierra y Montaña” - ‬17 min drive

About this property

Pozo Viejo

Pozo Viejo offers 17 accommodations. Televisions come with satellite channels.

Bathrooms include showers. This Zacapoaxtla hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
Make yourself at home in one of the 17 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Satisfy your appetite for lunch at the hotel's restaurant, Restaurante De Santiago, or stay in and take advantage of the room service (during limited hours).
Free self parking is available onsite.
Restaurante De Santiago - This family restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Restaurante De Santiago

Things to do

  • Full-service spa

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Treatment room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of MXN 100 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: MXN 100 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
There is limited hot water on site
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Pozo Viejo Hotel
Hotel Pozo Viejo
Capital O Pozo Viejo
Pozo Viejo Zacapoaxtla
Pozo Viejo Hotel Zacapoaxtla

Pozo Viejo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Amenities
Very clean staff frrienly
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio e instalaciones todo muy agradable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio e instalaciones.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy a gusto
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, el restaurante tiene precios accesibles y la comida es deliciosa.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena relación precio-calidad

En general estuvo muy bien, el lugar es muy agradable. Lo único es que se anuncia que tiene alberca y el servicio no está disponible, y en cuanto a la limpieza creo que tienen que cuidar más los detalles, había un mosquito muerto junto al lavabo, y nos fueron a hacer la limpieza un día, y el mosquito siguió ahí después de que la hicieron. La comida es muy rica, y la única sugerencia que haría es que las aguas fueran naturales. Nos quedamos en una habitación triple, las camas de abajo eran cómodas, pero la del topanco era tipo colchoneta gruesa, quizás esté bien para un niño, pero para un adulto puede ser incómoda. Sí recomiendo el lugar, el personal es muy atento, la comida vale la pena y el ambiente es agradable. Sí regresaríamos.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
La alberca no estaba en funcionamiento, el área de juegos está muy deteriorada y peligrosa para los pequeños, físicamente las habitaciones no se parecen a las fotos promocionales, las sábanas tenían un olor como a petróleo extraño.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Agradable estacionamiento muy pequeño
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El ambiente rústico y su restauran son ideales para descansar, el complemento del spa es bueno... Considero si tener ventiladores en las habitaciones que no cuentan con calefacción ya que por la humedad y en bochorno la habitación se siente caliente. . Y ojalá solo hubiera alguien en el restaurante que pudiera darte un café o algo sencillo para la noche ya que el restaurante cierra a las 7pm .
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Property conditions & facilities
No hay servicio a la habitación después de la 9 de la noche queríamos un café y nos enviaron a la gasolinera
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El concepto de hotel me gusto, lo unico que si creo que pudieran mejorar es que en la habitación de 4 camas en donde 2 estan arriba deberian colocar un soporte en medio para que este mas reforzada la parte de arriba
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que se encuentra rodeada de naturaleza
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bonito y tranquilo
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación y el personal atento....el agua de la regadera difícil controlar la temperatura Me gustó regresaré...
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable.

Es un muy bonito lugar y disfruté mucho la habitación con chimenea. Lamentablemente el restaurante cierra los martes y no había ni café. El internet estuvo muy irregular. La presión y temperatura de la regadera muy bien. Sugiero no dejar suektis a los Gran Danés, porwue aunque son tranquilos, no dejan de imponer. Espero regresar printo.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Me encanto, solo las almohadas no tan altas estarían de lujo
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el concepto del hotel su decoración ecleptica que tiene diversos detalles, los jardines muy limpios, la habitación impecable, el servicio del restaurante bueno y los precios tanto de hospedaje como alimentos muy accesibles. Sin lugar a dudas volvere en otro momento.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel encantador ideal para pareja o incluso para niños, la comida del restaurante es simplemente deliciosa.Todo su personal muy amable, su temazcal es insuperable.
Stayed 3 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso Zacapoaxtla

Al llegar no me daban la habitación porque según estaba ya rentada ! Tardaron en organizarse como 30min !! Finalmente me dieron una habitación más gran y todo estuvo excelente
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N buen hotel

Es un buen hotel sobre la carretera 15 minutos antes de llegar a Zacapoaxtla. Me gusto que la habitacion que me dieron tenia chimenea sin embargo no fue necesaria utilizarla debido a que la temperatura dentro de la habitacion era muy agradable
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familia Rodríguez

Hotel con todas las medidas de sanitización, con seguimiento de protocolos adecuados al ingreso, estancia. Es una buena opción para la familia. Sus administradores muy atentos. Volvería
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el hotel el contacto con la naturaleza es increíble
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación pra el descanso y lugar base para poder explorar otros municipios. Cuenta con su propio restaurante... Muy buena atención de parte del personal.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026