There was no cleaning service (fresh towels, made beds). When I asked the front desk staff about why our room wasn't cleaned, I was informed that they only offer that "every other day."
I then asked to have some cleaned towels dropped off at our room and was assured that they would be. However, no towels were provided, forcing us to use damp towels, and no follow up solutions were provided.
The overall hotel itself was fine, but I wouldn't recommend.