Hotel Balcón del Parque

3.0 star property

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Photo gallery for Hotel Balcón del Parque

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board
Senior Room | Premium bedding, down comforters, desk, iron/ironing board
Reception
Presidential Room | Premium bedding, down comforters, desk, iron/ironing board
Superior Room | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $73
$62 nightly
$73 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪1 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Place, Juarez Park
    ‪19 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪24 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Senior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Cabin

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Presidential Cabin

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Presidential Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Similar properties

About the neighborhood

Xalapa

With a stay at Hotel Balcón del Parque in Xalapa (Xalapa Centro), you'll be steps from Los Tecajetes Park and 6 minutes by foot from State Theatre. .This hotel is 0.5 mi (0.8 km) from Xalapa Metropolitan University and 0.9 mi (1.4 km) from Diego Rivera Gallery.

What's nearby

  • Los Tecajetes Park - 1 min walk - 0.1 miles
  • State Theatre - 5 min walk - 0.3 miles
  • Juarez Park - 19 min walk - 1.0 mile
  • Palacio de Gobierno - 6 min drive - 1.2 miles
  • Xalapa Cathedral - 7 min drive - 1.2 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Tacos Meridiano - ‬5 min walk
  • ‪Asadero Cien - ‬4 min walk
  • ‪Hotel Xalapa - ‬6 min walk
  • ‪La Estancia de los Tecajetes - ‬7 min walk
  • ‪Esquites Sayago - ‬5 min walk

About this property

Hotel Balcón del Parque

Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 26 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy a satisfying meal at Sal & Piedra serving guests of Hotel Balcón del Parque.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Sal & Piedra - Overlooking the garden, this family restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Hotel Balcón del Parque Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 184 out of 225 reviews
Rating 8 - Good. 29 out of 225 reviews
Rating 6 - Okay. 6 out of 225 reviews
Rating 4 - Poor. 3 out of 225 reviews
Rating 2 - Terrible. 3 out of 225 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Margaret

Liked: Cleanliness
Our room was spacious and clean. Being right above the edge of Parque Tecajetes, we looked right into the trees. The staff and food at the hotel restaurant, Sal y Piedra, were both excellent. We would stay there again.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, big room, very comfortable, great food in the restaurant will be back.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Regino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !
Verified

10/10 Excellent

Geoffrey

Liked: Amenities
Beautiful view of the park
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
It Is a clean, nice and friendly. I love to come to this hotel.
Stayed 1 night in Apr 2025
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Adrián Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I would’ve stayed longer.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but not in a convenient location. A bit far from coffee shops and restaurants.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Cora

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOSE LUIS ORTIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ANTONIO

I love it
Stayed 1 night in May 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
10/10
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Barbara

Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
Stayed 4 nights in Oct 2024