Compare Cheap Hotels Near Willowbrook Mall Texas

"I’m not sure it’s possible to say enough good things about the staff during this stay. The customer service was extraordinary. After checking in, my room key didn’t open my door; when I returned to the front desk, I was, without asking, issued a voucher for a free breakfast. When I asked why I was being given that, she replied, “you shouldn’t have had to come down. Hopefully this makes up for it.” Also, I booked my stay here almost solely because of the guest-use laundry facilities. After seeing the “out of order” sign on the dryer, I approached the front desk. In just a few moments of conversation, the manager approved having a load of laundry done in the hotel facility machines by a staff member. Also, the breakfast serving staff were phenomenal."

"Hotel was poorly maintained, dirty and had a bad smell. Conditions worsened through the elevator and hallway as we made it to our room. As soon as we entered we noticed several cockroaches! We immediately left and requested a refund and the person at the counter said they were aware but the roaches were only confined to a couple rooms. I have yet to receive an email confirming refund was issued "

"The staff was very sweet! Mojaco was super sweet and i 100% would come back again just for her alone! "

"Amazing staff, great room. I could not recommend any more thank you for the great stay."

"I have never stayed anywhere and the staff has been this nice the manager Amy was very professional and extremely nice and helpful and so were the other staff they made us feel very welcomed and I appreciate "

"Muchas gracias por la estadía, todo estuvo excelente"