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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Property class: 3

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Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Breakfast, lunch and dinner served
Lobby
Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
21-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$208
$198 nightly
$208 total
Total with taxes and fees
Apr 29 - Apr 30

Explore the area

View in a map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Place, MacBride Museum of Yukon History
    ‪3 min walk‬
  • Place, Kwanlin Dun Cultural Centre
    ‪3 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪6 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 264 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 634 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds, Non Smoking

  • 541 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 281 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 739 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

2 Queen Beds Room, Non-Smoking

  • Sleeps 2
  • Free WiFi

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

Queen Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

One-Bedroom King Suite-Non-Smoking

  • Sleeps 2
  • Free WiFi

King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

1 Queen Murphy Bed, Non-Smoking

  • Sleeps 2
  • Free WiFi

King Studio Suite-Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 2
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Whitehorse

A stay at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham places you in the heart of Whitehorse, steps from Whitehorse Waterfront Trolley and MacBride Museum of Yukon History. .This hotel is 0.2 mi (0.3 km) from North End Gallery and 0.2 mi (0.3 km) from Yukon Artists@Work.

What's nearby

  • Midnight Sun Gallery & Gifts - 2 min walk - 0.1 miles
  • Whitehorse Waterfront Trolley - 3 min walk - 0.2 miles
  • MacBride Museum of Yukon History - 3 min walk - 0.2 miles
  • Kwanlin Dun Cultural Centre - 3 min walk - 0.2 miles
  • Yukon Visitor Information Centre - 6 min walk - 0.4 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Pho 5 Star Vietnamese Cuisine - ‬6 min walk
  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪G And P Steakhouse - ‬3 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with safes and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and microwaves. 21-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a ballroom and a vending machine.
Enjoy a satisfying meal at Tony's Pasta serving guests of Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tony's Pasta - This restaurant serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tony's Pasta

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 6 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1948
  • Renovated entire property - June 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 165 out of 384 reviews
Rating 8 - Good. 138 out of 384 reviews
Rating 6 - Okay. 58 out of 384 reviews
Rating 4 - Poor. 17 out of 384 reviews
Rating 2 - Terrible. 6 out of 384 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great size room, friendly front desk! We enjoyed our one night stay at this hotel. The airport shuttle was very convenient and easy to use - would stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient reception staff, considerate room servicing people
Stayed 6 nights in Jan 2026

10/10 Excellent

Dhwani

Liked: Cleanliness, amenities, property conditions & facilities
Good Rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

8/10 Good

Nathan

Stayed 2 nights in Jan 2026

6/10 Okay

Jiahui

Traveled with family
Liked: Staff & service
Changed 2 rooms to get a normal function well room.
Stayed 4 nights in Dec 2025

8/10 Good

Adam

Stayed 1 night in Dec 2025

6/10 Okay

Roberta

Disliked: Amenities, property conditions & facilities
Staff was very friendly. The room clean the bed on the hand needs to be replaced very old and not at all comfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

Michael

Shuttle service was good. Staff friendly. Stayed 4 nights and didn’t get a room clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Donald

Stayed 7 nights in Nov 2025

10/10 Excellent

Brook

clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff, convenient location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Liviu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was pleasant. Room was clean with comfy beds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dustin

Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was cozy, comfy and clean! My bed was firm - my preference in beds. Always appreciate the Sternwheeler, their flexible/late check-ins and friendly staff. Great food in their restaurant too! This quirky floors hotel is a welcome reprieve for weary travellers and tourists. :)
Stayed 1 night in Oct 2025

8/10 Good

Daniel B

Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, compared to some other hotels in Whitehorse it was like being under the cone of silence as far as noise level. Very clean.
Stayed 5 nights in Oct 2025

10/10 Excellent

ASHLIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally welcoming and helpful in coordinating the airport shuttle. Our best experience was at the restaurant where we enjoyed a night cap, and the bartender was knowledgeable and very friendly. She really went out of her way to welcome us despite having large groups that she was also taking care of.
Stayed 3 nights in Oct 2025

6/10 Okay

Chehraz, Mission Viejo

Stayed 1 night in Oct 2025

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Appreciated the free shuttle.
Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Traveled with family
Liked: Staff & service
Restaurant quality was poor. Breakfast buffet was not good and very overpriced.
Stayed 3 nights in Sep 2025

6/10 Okay

Greg

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall, a good hotel... Best part by far was the location - near transit, the river (incl. walking paths), and lots of restaurants. However, while I booked a mobility accessible room by accident online, they only had one apparently and already gave it away; for people needing that, you may want to get something in writing. The room was generally quiet, but a) the HVAC system and other 'utilities-type' noises were loud when they kicked in, and b) the bathroom door did not close at all. Small note: seemingly a lot of cigarette smokers staying there, so the hallways and elevators always stunk.
Stayed 2 nights in Sep 2025