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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Property class: 3

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Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

A restaurant interior with a long counter, wooden flooring, and a large arched doorway.
A hotel room with a bed, a black leather sofa, a grey armchair, a small table, a lamp, a mirror, a blue door, and a wooden ceiling.
A compact hotel room with a kitchenette, a sofa, a bedside table, and a lamp.
A modern hotel room with a sofa, desk, and dining area.
A bar area with wooden bar stools, a counter with bottles, and pendant lighting.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Place, MacBride Museum of Yukon History
    ‪3 min walk‬
  • Place, Kwanlin Dun Cultural Centre
    ‪6 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪6 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a lamp, and a window with curtains.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 264 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a window with curtains.

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk, a sofa, and a dining area.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 634 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Studio Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 541 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

A hotel room with a bed, desk, and chair. There is a lamp on the desk and a lamp on the bedside table. The walls have a geometric pattern.

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 281 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

A compact hotel room with a kitchenette, a sofa, a bedside table, and a lamp.

Suite, 1 Bedroom, Non Smoking

  • 739 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

2 Queen Beds Room, Non-Smoking

  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Whitehorse

A stay at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham places you in the heart of Whitehorse, steps from LePage Park and Yukon Cinema. .This hotel is 0.1 mi (0.2 km) from Whitehorse Waterfront Trolley and 0.1 mi (0.2 km) from MacBride Museum of Yukon History.

What's nearby

  • MacBride Museum of Yukon History - 3 min walk - 0.2 miles
  • Kwanlin Dun Cultural Centre - 6 min walk - 0.4 miles
  • Yukon Visitor Information Centre - 6 min walk - 0.4 miles
  • Sundog Carving Studio & Gallery - 9 min walk - 0.5 miles
  • S.S. Klondike National Historic Site - 12 min walk - 0.7 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Big Bear Eatery - ‬17 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Boston Pizza - ‬15 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and microwaves. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a ballroom and a vending machine.
Enjoy a satisfying meal at Tony's Pasta serving guests of Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tony's Pasta - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tony's Pasta

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 6 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in hallways (48 inches high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Renovated entire property - June 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 194 out of 453 reviews
Rating 8 - Good. 165 out of 453 reviews
Rating 6 - Okay. 69 out of 453 reviews
Rating 4 - Poor. 17 out of 453 reviews
Rating 2 - Terrible. 8 out of 453 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit the old section of the city (with great restaurant options). Great and helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable peaceful stay!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alfons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and ideal for the business travellers. The restaurant in the hotel is excellent for dinner and there are lots of breakfast and lunch option nearby. The hotel's airport shuttle service makes it easy to get to and from the airport.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service
This hotel and the others in this town were all 3-4 star at best. They were comfortable but not upscale. This is a mining town in the Yukon so with that in mind I enjoyed my time at this hotel and it was close to shopping, restaurants etc. The room was large and comfortable so yes I would stay there again
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Great room and the food so good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 highly recommend. Close to everything. Clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities
The staff was very communicative with my needs. Really appreciate the amazing stay
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great size room, friendly front desk! We enjoyed our one night stay at this hotel. The airport shuttle was very convenient and easy to use - would stay here again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in and out. Room was fine.
Stayed 1 night in May 2026
Verified review

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bathroom has been renovated. Staff was friendly. Overall the hotel is old but clean
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Jimi

Liked: Staff & service
Reasonable room
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff, convenient location.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Florence

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay at.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Jean

Liked: Amenities
Clean rooms, laundry
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Dhwani

Liked: Cleanliness, amenities, property conditions & facilities
Good Rooms
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
Room was ok, heater was pretty noisy, otherwise a fine stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient reception staff, considerate room servicing people
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness
Great place to stay! Clean and staff were friendly
Stayed 1 night in Jun 2025
Verified review

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was pleasant. Room was clean with comfy beds.
Stayed 2 nights in Oct 2025