I wanted to share feedback regarding my stay over 4th of July weekend, as it was unfortunately one of the most disappointing hotel experiences I've had.
Upon checking into our room, we discovered that neither the hot water nor the phone were working, requiring us to switch rooms shortly after arrival. In the new room, the phone still did not work, and when we attempted to use the hair dryer, it began smoking, creating a safety concern.
Throughout our first night and into the 4th of July, the hotel also experienced repeated power outages. We lost power about 10 times, making it difficult to enjoy our stay and raising concerns about the property's reliability during a busy holiday weekend.
On our final morning, housekeeping entered our room without knocking or announcing themselves while we were still in bed, which was extremely uncomfortable and felt like a significant invasion of privacy.
Additionally, throughout the entire weekend, the hotel allowed a very large group (approximately 50 or more ppl)to gather outside, playing loud music and partying for extended periods of time. The excessive noise continued throughout the day and into the evening, making it nearly impossible to relax and impacting the overall guest experience. While I understand that holiday weekends can be busy, the combination of multiple maintenance issues, repeated power outages, lack of privacy, and constant excessive noise made this stay far below standards & I would appreciate any solutions.