The staff here are very professional and accommodating, allowed us for early check in since we just cancelled our reservation from EXTENDED STAY AMERICA at 4548 BONNEY ROAD. That place was horrendous, aside from a filthy room,one staff was cery unprofessional and rude,, he threw out the key card on the street since it was not working and complained that he is the only personnel working at that time. And thank GOD, we found Red Roof Inn which was totally clean and had super respectful staff.