Compare Hotels with Room Service in Vieux Fort

"Great resort! We had the Diamond Club with butler service. Ocean view room and exceptional customer service. The food and drinks were good and there were several activities on site to participate in!"

"Great hotel.... great beach. Great team of employees!"

"To Whom It May Concern, This statement serves as formal documentation regarding concerns experienced during a recent lodging reservation. The accommodations and management of the property did not meet the reasonable expectations of transparency, consistency, and professionalism typically associated with hospitality services. During the stay, irregularities arose relating to the organization and oversight of the premises. These included confusion regarding operational management, inconsistencies surrounding the availability of the reserved accommodation, and a lack of clear communication regarding guest arrangements. The accommodation originally reserved was not available for the full duration anticipated, resulting in temporary arrangements prior to an adjustment being made later in the reservation period. Additional concern arose regarding guest privacy and the safeguarding of personal belongings. Communication was made regarding a personal item believed to have been left behind after departure. Despite reasonable inquiry, no response or resolution was provided regarding its recovery. This statement is submitted in good faith for documentation and review of the concerns associated with the stay. Sincerely, Mackilya Davis"

"The hotel was very tidy and well kept. The housekeeping ladies were super friendly and cleaned our room every day! Pool was exceptional all beach chairs were new. Shuttle service to the beach was the best service for drop off and pick up. We would go back! "

"One of the most kindest people I have ever met!"

"I don’t even know where to begin—this was truly one of the most memorable trips my husband and I have ever taken. From the moment we arrived, we were greeted with genuine warmth and treated like family. Nella, Ginel, and all of the wonderful staff welcomed us by name and with a smile every single day , and Kevin kept us engaged and entertained from the moment we stepped onto the property until the moment we left. Our butler, Kimberly, was exceptional—caring, attentive, and sincerely invested in making every detail of our stay feel special. Housekeeping was another highlight. Shirley is an absolute gem. She left us daily affirmations and the most creative towel designs, and her energy set the tone for our mornings. Jonathan, the Coconut Man, made sure we had fresh coconut water every day, which became one of our favorite rituals. And even relaxing by the pool came with thoughtful touches—Ray surprised us by cleaning our lenses while we lounged, which was such a simple but memorable act of kindness. The food was outstanding, the entertainment kept us smiling day and night, and every staff member we encountered made us feel welcomed and cared for. This resort isn’t just 5 stars; it’s in a category of its own. We’re sad to leave, but already talking about when we’ll return to this little piece of paradise. ---"