Book online or call:
1-844-709-7928Serenity At Coconut Bay-All Inclusive-Adults Only is located on the beach and in an area with good airport proximity. Moule a Chique Lighthouse and Errard Plantation are local landmarks, and the area's natural beauty can be seen at Gros Piton and Windward Islands. Mamiku Gardens and Treetop Adventure Park are also worth visiting.
Very dissatisfied with butler service. Butlers never called to check on needs. Butlers did not restock minibar until asked (I had to walk to the bar for simple things like water). For the price paid, I expected a lot more from the butler service. At times, Butlers seemed annoyed when we did ask for something. Will not return as Butler service was not as described. Too many incidents with Butlers to name in this review. Housekeeping was subpar as well.
This trip was the best I have ever had. And we take trips every year. First of all the property and suites are top notch. Beautiful, spacious, and simply amazing. You get a butler who will do ANYTHING for you. All you do is call him on the phone and they come right away to fulfill your request. Our butler was mostly Anias and Nerissa. I cannot say enough about them. They were always there with a smile ready and willing to make our stay the most enjoyable ever. And they did just that! The whole staff, for the matter was always just so happy and willing to please us. Nobody—not one person—had a bad attitude about anything. I was astounded. Everything here is included in the price. Top shelf liquor, food, cabanas, and you get access to the coconut bay resort just a 2 minute walk away which has more of a lively going on and also had kids there. So it was nice to be able to retreat to our secluded hotel when we got tired of the kids and noise and debauchery of coconut bay. They also have beautiful beach cabanas included in the cost which you MUST do. Don, the hotel manager, was there to greet us when we arrived. And he was so pleasant and concerned with our happiness the entire trip. Really nice guy. I’ve never had a hotel general manager greet me upon arrival. Hell, I’ve never met a hotel general manager before. You will not be at all disappointed with this place. We will certainly be coming back soon.
Everything was so well maintained. The staff was more than helpful with everything from checking in, what places to go see, where to eat etc. A lot of the different activities to do in St. Lucia are included in the all-inclusive package which is great. Overall it was a great experience and we would love to go back!
Loved the entire atmosphere. The staff was great, especially Alden, Donna d, daise, Gregg, lee and Linus. The GM Michael Smith was very friendly and we had a wonderful time on our honeymoon and plan on getting a group together to go next year.
