Compare Hotels with Restaurants in Vidalia

"All metallic surfaces including the chrome-plated hardware in the bathroom and table lamps in the bedroom were corroded with rust. The bed was reasonably comfortable. The parking lot was filthy trashy, and in need of the services of a competent landscaper. The windows in the room needed cleaning. The furniture in the dining area was nasty. The Clarion Hotel should get this property updated or unload it from it from the Clarion fleet. Breakfast was bland and tasteless. Your location is terrible. Who thought it was a good idea to have your lobby entrance facing the dumpsters and used grease containers from the restaurant? When in the parking lot you can smell them. All door frames in the hall are in dire need of paint."

"Front desk "

"I did not get to stay in the room I paid for. Front desk said the room was unavailable due to a broken bed. So instead of the suite I paid for with a full kitchen, I stayed in a room with two queen beds. I was offered no refund or rate change for the lack of room availability. Just “oh well”. When I got up to the room, there were holes in the walls, the phone didn’t work, the desk chair was ripped and tore up. I saw no staff, no one at the front desk all four days I was there."

"This is the best motel to stay in Vidalia Georgia. It's always clean, breakfast is always great, staff is always professional and helpful and it's a IHG property. It's the only place I stay when I go there."

"Clean"

"I had a very disappointing experience at this hotel and would not recommend staying here. From the moment I entered the room, there was an unpleasant odor. it did not smell clean or fresh at all. The issues continued throughout the room. The shower had a strong, foul smell, similar to a wet dog. The refrigerator was dusty and visibly dirty, and the microwave had not been properly cleaned. Even the “Do Not Disturb” sign was dirty, which speaks volumes about the level of housekeeping. There were roaches in the room, which is completely unacceptable. The phone was also filthy, with an oily residue as if it had not been cleaned after previous guests. Additionally, there was some type of splattered residue on the bathroom door. Due to the overall lack of cleanliness and sanitation, I felt extremely uncomfortable and chose to leave early. What made the situation worse was the response from the front desk. When I reported the issues, instead of offering an apology or attempting to resolve the situation, I was told to contact the manager on Monday and “maybe” I could receive a discount. That response was dismissive and frankly insulting given the condition of the room. This experience fell far below basic hospitality standards. Cleanliness should never be optional."