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Best Western Plus Carlton Plaza Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

A spacious lobby with a large sofa, a coffee table, and a piano. There are large windows with curtains, a patterned carpet, and a view of the street outside.
A multi-story building with a prominent corner entrance, a clock tower, and a sign for 'Best Western Plus' hotel.
A restaurant interior with brick walls, a large chandelier, and a view of the street through large windows.
A hotel room with a grey sofa, a wooden coffee table, a small kitchen area with a refrigerator, microwave, and a dining table with chairs.
A hotel room with two beds, a wooden headboard, bedside lamps, and a large window with curtains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $245
$211 nightly
$245 total
Total with taxes and fees
Sep 7 - Sep 8

Explore the area

View in a map
642 Johnson St, Victoria, BC, V8W1M6
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Place, Victoria Conference Centre
    ‪10 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

A hotel room with a bed, a sofa, a desk, and a large window with curtains.

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(39 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a gray sofa, a bed with white linens, a desk with a chair, and a large window with curtains.

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(30 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Traditional King Room

Lobby

Traditional King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Two Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Traditional Two Double Room

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Deluxe Two Double Suite

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a nightstand, and a wall-mounted artwork.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(84 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with two beds, a desk, a TV, and a seating area.

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(39 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with lamps, a framed picture, and a mirror.

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Similar properties

Front of property - evening/night
Strathcona Hotel
Downtown Victoria
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
4.5 out of 5, Wonderful, 1,914 reviews
$233 nightly
The price is $270
Sep 9 - Sep 10
Total with taxes and fees
Strathcona Hotel

About the neighborhood

Victoria

With a stay at Best Western Plus Carlton Plaza Hotel, you'll be centrally located in Victoria, steps from The McPherson Playhouse and within a 5-minute walk of Market Square. .This hotel is 0.3 mi (0.5 km) from Chinatown and 0.3 mi (0.5 km) from Fan Tan Alley.

What's nearby

  • Government Street - 1 min walk - 0.1 miles
  • The McPherson Playhouse - 1 min walk - 0.1 miles
  • Chinatown - 3 min walk - 0.2 miles
  • Market Square - 4 min walk - 0.3 miles
  • Victoria Conference Centre - 10 min walk - 0.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪Cactus Club Cafe - ‬4 min walk
  • ‪Leopolds Tavern - ‬3 min walk
  • ‪Fatburger - ‬3 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Owly Cafe - ‬3 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 108 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This Edwardian hotel also features a hair salon, a television in a common area, and a vending machine.
At Best Western Plus Carlton Plaza Hotel, enjoy a satisfying meal at the restaurant. Full breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 1:00 PM and on weekends between 8:00 AM and 1:00 PM.
Best Western Plus Carlton Plaza Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1013 out of 1557 reviews
Rating 8 - Good. 357 out of 1557 reviews
Rating 6 - Okay. 113 out of 1557 reviews
Rating 4 - Poor. 40 out of 1557 reviews
Rating 2 - Terrible. 34 out of 1557 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with all the amenities one needs to make a Victoria trip great
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visitors
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and wonderful staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, huge rooms, delicious food Highly recommended
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the room and property.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the beds were comfy, and we had all we needed for our weekend stay. Great location with plenty of shopping, sight-seeing, and food options close by.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and staff and conveniently located in downtown
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & very clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay with my wife and toddler for a wonderful Spring week in Victoria
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the valet parking and staff was very friendly and accommodating.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. rubys restaurant was fantastic
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ihsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were friendly. Good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Carlton Plaza were very friendly and helpful! We enjoyed our stay!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, walking distance to a lot of things.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, polite and prompt with valet services. Rooms were very clean, will definitely stay here again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Friendly staff, great location for restaurants and walking to points of interest.
Stayed 23 nights in Jan 2026
Verified review

10/10 Excellent

Niem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Location is right in the downtown core, walkable to everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vivi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at Ruby is amazing. Must try.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and attentive throughout our stay . Location was great and our stay went flawless. Room was comfortable and had what we needed . No issues during stay and would definitely stay there again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A very central location and fair pricing make this a great way to visit downtown Victoria.
Stayed 4 nights in Mar 2026