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Best Western Plus Carlton Plaza Hotel

Star Rating
3 out of 5

Information

Reviews

4.2 / 5Very Good
1,737 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    The McPherson Playhouse
    3 min walk
  • Popular Location
    Market Square
    3 min walk
  • Popular Location
    Chinatown
    4 min walk
  • Airport
    Victoria, BC (YYJ-Victoria Intl.)
    25 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 King Bed, Non Smoking, Kitchenette

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details

About this area

Victoria

In the city center, Best Western Plus Carlton Plaza Hotel is in an area with good shopping. Travelers looking for local activities can try Victoria Harbour and Victoria Clipper Ferry Terminal, while those looking to experience a bit of culture can stop by Royal BC Museum. Victoria Bug Zoo and Crystal Pool and Fitness Centre are also worth visiting. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    The McPherson Playhouse - 3 min walk
  • Popular Location
    Market Square - 3 min walk
  • Popular Location
    Chinatown - 4 min walk
  • Popular Location
    Fan Tan Alley - 5 min walk
  • Popular Location
    Victoria Royal Theatre - 8 min walk

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 28 min drive

About this property

Best Western Plus Carlton Plaza Hotel

Eco-friendly Victoria hotel in Downtown Victoria, walk to Save-On-Foods Memorial Centre
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. All 103 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include free newspapers, free local calls, and free bottled water.
Best Western Plus Carlton Plaza Hotel offers 103 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. This eco-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.
Best Western Plus Carlton Plaza Hotel is a smoke-free property.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Renovations and closures

The property will be renovating from 28 October 2019 to 20 December 2019 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

Check-in

Check-in between 4 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Diners Club
Discover
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: CAD 25 per night (in/out privileges)
  • Rollaway bed fee: CAD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Parking height restrictions apply.

Property is also known as

  • Best Western Carlton Hotel
  • Best Western Carlton Plaza Hotel
  • Best Western Plus Carlton
  • Best Western Plus Carlton Plaza
  • Best Western Plus Carlton Plaza Hotel
  • Best Western Plus Carlton Plaza Hotel Victoria
  • Best Western Plus Carlton Plaza Victoria
  • Carlton Plaza Hotel
  • Hotel Best Western Carlton
  • Hotel Carlton Plaza
  • Victoria Best Western
  • Best Western Victoria
  • Best Plus Carlton Plaza
  • Best Western Plus Carlton Plaza Hotel Hotel
  • Best Western Plus Carlton Plaza Hotel Victoria
  • Best Western Plus Carlton Plaza Hotel Hotel Victoria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: CAD 25 per night
  • Parking height restrictions apply

Food and drink

  • 1 restaurant

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Heating
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Golfing
  • Whale watching
4.2

Very Good

5 - Excellent
728
4 - Good
726
3 - Okay
196
2 - Mediocre
60
1 - Poor
27
4.4
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

Everything was great, staff were friendly and rooms were clean.

Stayed 2 nights in Aug 2019

5/5 Excellent

Staff were very friendly n helpful. Very central location for walking n transit. Timmies right around the corner! Would stay here again when visiting the island.

Stayed 4 nights in Aug 2019

5/5 Excellent

It was all excellent. We declined the valet parking & used their recommendation to park in a parade near the hotel. We had to leave the hotel at 4:00 am to catch our early flight, and when we asked about the safety of two seniors entering a parade in the dark, the gentleman at the desk offered to escort us. We decided it was safe because it was well lit & had security. We appreciated his offer nevertheless.

Stayed 1 night in Aug 2019

4/5 Good

Stayed 1 night in Aug 2019

5/5 Excellent

I love the cleaning room , furniture, kitchen including crockery. But parking was the only problem I faced there. But Expedia representative solve that in seconds. Tnx for that.

Stayed 1 night in Aug 2019

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