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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Suite, 1 King Bed, Non Smoking, Kitchenette
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Suite, 2 Double Beds, Non Smoking (Third bed is a Sofabed)
2 Double Beds
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Suite, Multiple Beds, Non Smoking (Third bed is a Sofabed)
1 King Bed and 1 Queen Bed
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Double Beds, Non Smoking
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Eco-friendly Victoria hotel in Downtown Victoria, walk to Victoria Conference Centre

Popular property highlights

Free WiFi
Restaurant
24-hour business center
Laundry facilities
Smoke-free property

A stay at Best Western Plus Carlton Plaza Hotel places you in the heart of Victoria, within a 5-minute walk of The McPherson Playhouse and Market Square. This eco-friendly hotel is 0.3 mi (0.4 km) from Chinatown and 0.4 mi (0.7 km) from Victoria Conference Centre.

Make yourself at home in one of the 103 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include a hair salon and shopping on site.

At Best Western Plus Carlton Plaza Hotel, enjoy a satisfying meal at the restaurant.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Limited parking is available onsite.

Languages Spoken

  • English

Show all languages

Best Western Plus Carlton Plaza Hotel

642 Johnson St, Victoria, BC V8W1M6

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. This eco-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Plus Carlton Plaza Hotel is a smoke-free property.

  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1912
  • Dry cleaning/laundry service
  • Free WiFi
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • 24-hour business center
  • Concierge services
  • Shopping on site
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 103
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese

Parking

Valet parking (surcharge) , Parking (limited spaces)

Room Amenities

Best Western Plus Carlton Plaza Hotel offers 103 accommodations with safes and complimentary newspapers. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Free bottled water
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1

Where to Eat

Best Western Plus Carlton Plaza Hotel has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 19

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: CAD 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Carlton Hotel
  • Best Western Carlton Plaza Hotel
  • Best Western Plus Carlton
  • Best Western Plus Carlton Plaza
  • Best Western Plus Carlton Plaza Hotel
  • Best Western Plus Carlton Plaza Hotel Victoria
  • Best Western Plus Carlton Plaza Victoria
  • Carlton Plaza Hotel
  • Hotel Best Western Carlton
  • Hotel Carlton Plaza
  • Victoria Best Western
  • Best Western Victoria
  • Best Plus Carlton Plaza
  • Best Western Plus Carlton Plaza Hotel Hotel
  • Best Western Plus Carlton Plaza Hotel Victoria
  • Best Western Plus Carlton Plaza Hotel Hotel Victoria

We should mention

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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