See all properties

Best Western Plus Carlton Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

Restaurant
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $215
$185 nightly
$215 total
Total with taxes and fees
Jul 8 - Jul 9

Explore the area

View in a map
642 Johnson St, Victoria, BC, V8W1M6
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Place, Victoria Conference Centre
    ‪10 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(37 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(28 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Two Double Suite

  • Sleeps 5
  • Free WiFi

Family Two Queen Room

  • Sleeps 5
  • Free WiFi

King Suite with Kitchenette

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.0 out of 10
Wonderful
(33 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Similar properties

Breakfast, lunch, dinner and brunch served
Chateau Victoria Hotel and Suites
Downtown Victoria
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 2,823 reviews
$234 nightly
The price is $271
Jul 19 - Jul 20
Total with taxes and fees
Chateau Victoria Hotel and Suites

About the neighborhood

Victoria

With a stay at Best Western Plus Carlton Plaza Hotel, you'll be centrally located in Victoria, steps from The McPherson Playhouse and within a 5-minute walk of Market Square. .This hotel is 0.3 mi (0.5 km) from Chinatown and 0.3 mi (0.5 km) from Fan Tan Alley.

What's nearby

  • Government Street - 1 min walk - 0.1 miles
  • The McPherson Playhouse - 1 min walk - 0.1 miles
  • Chinatown - 3 min walk - 0.2 miles
  • Bay Centre - 3 min walk - 0.2 miles
  • Victoria Conference Centre - 10 min walk - 0.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fatburger - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Toratiki - ‬4 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 108 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This Edwardian hotel also features a hair salon, a television in a common area, and a vending machine.
At Best Western Plus Carlton Plaza Hotel, enjoy a satisfying meal at the restaurant. Full breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 1:00 PM and on weekends between 8:00 AM and 1:00 PM.
Best Western Plus Carlton Plaza Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 977 out of 1506 reviews
Rating 8 - Good. 347 out of 1506 reviews
Rating 6 - Okay. 115 out of 1506 reviews
Rating 4 - Poor. 35 out of 1506 reviews
Rating 2 - Terrible. 32 out of 1506 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Friendly staff, great location for restaurants and walking to points of interest.
Stayed 23 nights in Jan 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Don

Great location, reasonably quiet, secure valet parking
Stayed 2 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A very central location and fair pricing make this a great way to visit downtown Victoria.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jia

Liked: Cleanliness
Clean room, staff is so nice and car parking is safe
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kevin

Staff was friendly and accommodating.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness
Amazing, friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shelley

Excellent location downtown Victoria they have valet parking so you don’t have to worry about your car. Love this hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cara-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly - was in a great walkable location to many highlights near the harbour & uptown; main transit routes were nearby; great cafe on site
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and pleasant to deal with.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot downtown. Staff was great !!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rabiat

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms and comfortable beds.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities
Clean modern room, great restaurant and most importantly: excellent staff Friendly, courteous, really make you feel welcome
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Spacious room. Friendly, helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and the hotel is walking distance to lots of shops, restaurants and the water!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Taneal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time the hotel was great location and wonderful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff were friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful rooms, great location, delicious restaurant and amazing staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
The staff were very courteous and helpful!
Stayed 2 nights in Feb 2026