See all properties

Best Western Plus Carlton Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $199
$171 nightly
$199 total
Total with taxes and fees
Jun 9 - Jun 10

Explore the area

View in a map
642 Johnson St, Victoria, BC, V8W1M6
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Place, Victoria Conference Centre
    ‪10 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(35 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(27 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Two Double Suite

  • Sleeps 5

Family Two Queen Room

  • Sleeps 5

King Suite with Kitchenette

  • Sleeps 4

King and Queen Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(31 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(53 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Traditional Two Double Room

  • Sleeps 3

Traditional King Room

  • Sleeps 2

King Studio Suite

  • Sleeps 4

Suite-2 Double Beds Non-Smoking Sofabed Full Kitchen

  • Sleeps 4

View all photos for 1 King Bed Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

1 King Bed Non-Smoking

  • Sleeps 2

View all photos for 2 Double Beds Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

2 Double Beds Non-Smoking

  • Sleeps 3

Similar properties

Breakfast, lunch, dinner and brunch served
Chateau Victoria Hotel and Suites
Downtown Victoria
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 2,790 reviews
$220 nightly
The price is $256
Jun 21 - Jun 22
Total with taxes and fees
Chateau Victoria Hotel and Suites

About the neighborhood

Victoria

With a stay at Best Western Plus Carlton Plaza Hotel, you'll be centrally located in Victoria, steps from The McPherson Playhouse and within a 5-minute walk of Market Square. .This hotel is 0.3 mi (0.5 km) from Chinatown and 0.3 mi (0.5 km) from Fan Tan Alley.

What's nearby

  • Government Street - 1 min walk - 0.1 miles
  • The McPherson Playhouse - 1 min walk - 0.1 miles
  • Chinatown - 3 min walk - 0.2 miles
  • Market Square - 4 min walk - 0.3 miles
  • Victoria Conference Centre - 10 min walk - 0.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fatburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Hope Key Restaurant - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 108 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This Edwardian hotel also features a hair salon, a television in a common area, and a vending machine.
At Best Western Plus Carlton Plaza Hotel, enjoy a satisfying meal at the restaurant. Full breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 1:00 PM and on weekends between 8:00 AM and 1:00 PM.
Best Western Plus Carlton Plaza Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CAD 20 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel

Best Western Carlton Plaza Hotel

Best Western Plus Carlton

Best Western Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Victoria

Carlton Plaza Hotel

Hotel Best Western Carlton

Hotel Carlton Plaza

Victoria Best Western

Best Western Victoria

Best Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Hotel Hotel Victoria

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 947 out of 1460 reviews
Rating 8 - Good. 338 out of 1460 reviews
Rating 6 - Okay. 111 out of 1460 reviews
Rating 4 - Poor. 32 out of 1460 reviews
Rating 2 - Terrible. 32 out of 1460 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Finn

Stayed 2 nights in Feb 2026

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
The staff were very courteous and helpful!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing private comfortable and spacious....the restaurant was so delicious and the staff was so kind and helpful 10/10 would definitely stay many more times!!! And the location was so central!!!;
Stayed 1 night in Feb 2026

10/10 Excellent

Blair

Super friendly staff, helpful. Clean rooms
Stayed 1 night in Feb 2026

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Most impressed with the staff and their professionalism, how someone named Nick would send the occasional check in texts, room service was super prompt, and the special gifts and treatment for our anniversary were a lovely touch.
Stayed 2 nights in Feb 2026

6/10 Okay

Minyoung

Liked: Staff & service
Room cleaning was not done well.
Stayed 5 nights in Feb 2026

10/10 Excellent

Luisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff were friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service at the front desk was phenomenal! Room and entire hotel spotless. Bed soooo comfortable!!
Stayed 1 night in Feb 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, thanks Silvia! Very comfortable and clean room.
Stayed 1 night in Feb 2026

10/10 Excellent

Jiani

Stayed 4 nights in Feb 2026

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
room was fantastic and staff was helpful and very friendly! Hotel and room were clean!
Stayed 1 night in Jan 2026

10/10 Excellent

Françoise

Liked: Cleanliness, amenities, property conditions & facilities
We had a suite with a kitchenette, it was lovely! Location is the best, walking distance to everywhere! They offer valet parking but it’s $20 day! The only thing is that there is construction just across the street which makes it a bit noisy starting at 7:00 am! Staff were are very nice and courteous , Overall very happy with our 5 days stay!
Stayed 4 nights in Feb 2026

10/10 Excellent

Alan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were invariably courteous. The valet service was excellent.
Stayed 2 nights in Feb 2026

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Location is perfect - close to everything downtown Valet parking is a bonus !! ( don’t have to try and find parking etc ) Staff was amazing - very helpful and great customer service Our rooms were clean and spacious Will definitely be back !!
Stayed 3 nights in Feb 2026

10/10 Excellent

Sunny

Liked: Cleanliness, property conditions & facilities
Great stay at Best Western Plus on Johnson Street in Victoria. The staff are friendly and responsive, requests were handled quickly, and housekeeping was flexible and accommodating. Comfortable and convenient experience — would recommend!
Stayed 22 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Feb 2026

10/10 Excellent

Marc Anthony

Stayed 2 nights in Jan 2026

10/10 Excellent

jawd

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026

8/10 Good

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Great location, clean, good staff communication. Cons: noise level from hallway/neighbour (large gap underneath door), heater in room can be loud when it's running
Stayed 6 nights in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Gaganjot, Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good service !
Stayed 1 night in Jan 2026

10/10 Excellent

Krystal

Stayed 1 night in Jan 2026

4/10 Poor

Laureen

The guest I booked for reported that the front desk was not very cheerful when the guest reported that the bar was very loud and she couldn't get to sleep. She was offered ear plugs, but it was not a restful time there. The other guest who was on the 9th floor also reported hearing the loud music from the bar.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara, Sooke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recent renovations really uplifted the hotel. Clean and modern. Friendly staff. Great breakfast
Stayed 1 night in Jan 2026