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Arbutus Inn

2.0 star property

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Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior
Exterior
Business center
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
$67
$58 nightly
$67 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(64 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(17 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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Exterior
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  • Free WiFi
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  • Air conditioning
4.4 out of 5, Excellent, 3,522 reviews
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About the neighborhood

Victoria

With a stay at Arbutus Inn in Victoria (Burnside), you'll be a 4-minute drive from Victoria Harbour and 5 minutes from Victoria Clipper Ferry Terminal. .This hotel is 3.4 mi (5.4 km) from University of Victoria and 11 mi (17.6 km) from Butchart Gardens.

What's nearby

  • Government Street - 4 min walk - 0.3 miles
  • MayFair Shopping Centre - 6 min walk - 0.3 miles
  • Galloping Goose Trail - 12 min walk - 0.7 miles
  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Chinatown - 19 min walk - 1.0 mile

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a computer station, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 827 out of 1680 reviews
Rating 8 - Good. 586 out of 1680 reviews
Rating 6 - Okay. 167 out of 1680 reviews
Rating 4 - Poor. 53 out of 1680 reviews
Rating 2 - Terrible. 47 out of 1680 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

nicholas

Traveled with partner
Liked: Staff & service
Staff was nice. Motel showed its age
Stayed 1 night in Oct 2025

8/10 Good

Damandeep Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

CHANON

Traveled with family
Liked: Cleanliness, staff & service
Noice air conditioner
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Smell
Stayed 2 nights in Oct 2025

8/10 Good

Lam

Stayed 1 night in Oct 2025

10/10 Excellent

Leona Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service and friendly staff at check in. Very welcoming.
Stayed 1 night in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine basic room. Clean and functional
Stayed 2 nights in Oct 2025

10/10 Excellent

matthew

Stayed 1 night in Jun 2025

8/10 Good

omeed

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Natalie, Cochrane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for the price point. Thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen was excellent. Very convenient to have a rental car location in the hotel lobby. Good location. Not far from downtown and close to Trans Canada Highway access. Also close to malls.
Stayed 3 nights in Oct 2025

10/10 Excellent

Suchitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quick and great
Stayed 1 night in Oct 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean - has all the essentials - thx!
Stayed 2 nights in Oct 2025

8/10 Good

Peggy

Traveled with family
Liked: Amenities
Clean & convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and met all our needs. The room was great. Good location, close to downtown.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel however bathroom and beds have been upgraded. Staff was very friendly. Our stay was excellent. Price was very good despite limited amenities.
Stayed 2 nights in Oct 2025

10/10 Excellent

LEI

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Check in Clean and Quiet Has separate bed room option
Stayed 1 night in Oct 2025

8/10 Good

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Livio

Liked: Cleanliness, staff & service, property conditions & facilities
overal everthing was ok
Stayed 3 nights in Oct 2025

8/10 Good

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic proximity to the Victoria Curling Club. This small, unassuming hotel is perfect for a weekend away or a quick business trip. There are plenty of options for a meal within a five minute drive or Tim’s is just around the corner. The rooms with two double beds are nice but small. The bedding is nice quality but the mattresses are firmer than I like (Probably preferred by most people though).
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a long walk to downtown (although I am an avid walker). The hotel isn’t modern by any means but the staff have always been kind, attentive and professional. The rooms are clean and everything works. Wifi is good. There’s no view and some traffic noise, but it is convenient to arrive at from the ferry—for those wanting a downtown Victoria experience.
Stayed 5 nights in Oct 2025

6/10 Okay

Christian

Stayed 3 nights in Oct 2025

10/10 Excellent

Nevaeh

Stayed 1 night in Oct 2025

10/10 Excellent

Benny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property that has clearly had some recent renovations. The bathrooms were a standout — clean, bright, and updated. Check-in and check-out were both quick and hassle-free, which I really appreciated. The location is very convenient, especially with the #70 bus stopping right outside. Free Wi-Fi and parking were also a nice bonus. The A/C unit worked well and kept the room comfortable throughout my stay. On the downside, I couldn’t get the TV to work, which was a bit frustrating. Also, the carpets could really use a deep cleaning — they were noticeably worn. That said, everything else was clean and well-maintained. Overall, a solid place to stay. If the carpets were refreshed, this would be an easy five-star recommendation.
Bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025