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The Castle at Swan Lake

3.5 star property

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Property entrance
King Executive Suite | Living area | 40-inch flat-screen TV with cable channels, TV, fireplace
King Deluxe Suite | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
$125
$110 nightly
$125 total
Total with taxes and fees
Dec 18 - Dec 19

Explore the area

View in a map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Swan Lake
    ‪4 min walk‬
  • Place, Splashdown Vernon
    ‪4 min walk‬
  • Place, Silver Star Mountain Resort
    ‪21 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪40 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Deluxe Suite

9.4 out of 10
Exceptional
(74 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Executive Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 950 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Vernon

With a stay at The Castle at Swan Lake in Vernon, you'll be within a 15-minute drive of Okanagan Lake and Splashdown Vernon. .This hotel is 14.8 mi (23.8 km) from Silver Star Mountain Resort and 1.4 mi (2.2 km) from Swan Lake.

What's nearby

  • Swan Lake - 4 min walk - 0.3 miles
  • Splashdown Vernon - 4 min walk - 0.3 miles
  • Historic O'Keefe Ranch - 5 min drive - 4.6 miles
  • Silver Star Mountain Resort - 21 min drive - 13.4 miles
  • Predator Ridge Golf Resort - 27 min drive - 18.6 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

Hotel in Vernon with a seasonal outdoor pool and a restaurant
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site.
Make yourself at home in one of the 44 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
At The Castle at Swan Lake, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
The Castle at Swan Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Reviews

The Castle at Swan Lake Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 711 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

Reviews

4/10 Poor

Ron, Sun City Center

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was great, but the property was very, very inconvenient. It was the most difficult hotel to get your belongings into and when it came time to leave nobody is on duty until 7:00 am, so you can't weave your way down to the lobby and exit. You have to park in the upper lot and haul everything uphill to that lot.
Stayed 3 nights in Sep 2025

8/10 Good

Karen

Stayed 7 nights in Sep 2025

10/10 Excellent

wild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 2 nights in Sep 2025

10/10 Excellent

muskan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view. It was really quite and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Janet Yoshiko

Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return

Beautiful room and lovely view of the lake. Staff was very sweet and the grounds are nicely decorated and maintained. It’s a little oasis!
Stayed 1 night in Sep 2025

10/10 Excellent

zhengyang

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located by highway 97A. Has pretty lake view (if your room is facing the lake). The market is right cross the highway. Unfortunately the market is not in the walking distance. Overall it’s a very clean apartment style hotel room.
Stayed 1 night in Sep 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet with a view. Clean and enjoyed the location just off the highway. Appreciated the free parking too. Staff were helpful, woukd definitely stay again. Only disappointment was the hot tub was out of service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shane

Stayed 3 nights in Sep 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and thoughtful. They knew it was our anniversary and they upgraded our room for no charge plus they left us some wine. I would 100% recommend this place.
Stayed 1 night in Sep 2025

10/10 Excellent

Shelley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, comfy, quite and clean. Love the room setup and view of the lake. Thank for a great stay!
Stayed 3 nights in Sep 2025

6/10 Okay

Arlen

Liked: Staff & service, property conditions & facilities, room comfort

Nice property & rooms

Room was modern and spacious though the ceiling appeared to have water damage from the suite above. Nice grounds & polite staff. Hot tub was not working (not informed during booking). Pool was apparently open however upon attempted use, access was restricted. Disappointed to pay full price with reduced amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Pauline, Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms well designed with everything you need. Staff was excellent. Could not have found a better accommodation. They deserve 15 out of 10!
Stayed 1 night in Sep 2025

10/10 Excellent

Jereymi

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about The Castle was amazing......Jessica at the front desk is a jewel and will make sure you have everything you need! The full kitchens and BBQ area served our large family well and the common area gathering room was great for our group dinners. The outdoor pool area was perfect for cooling off and having the swan lake market across the road made grocery runs quick and convenient! We will definitely stay again!!!
Stayed 4 nights in Aug 2025

8/10 Good

Michael, Sherwood Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a 10 minute drive from downtown Vernon and provides large, clean rooms with full kitchenettes and an amazing view of Swan Lake. The staff were friendly and very accommodating. The site had a pool, but we were told the hot tub was broken - one of the things we were looking forward to using after a long drive. Unfortunately, if you like to get out an explore during your stay, there is no shopping nearby and only one restaurant on-site that it isn't open at all on Mondays and Tuesdays (of course the two days we were there). We tried to use local transportation to get downtown, but found you absolutely need to have a car to stay here since Uber wasn't accepting rides outside of downtown and and the taxis are quite slow to respond and overpriced.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Tara, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 loved our stay at the Castle! The suites were very spacious, the pools were fun and the views from the balcony were fabulous. We will definitely be back!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Yijun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accomdating. Our room was clean and came with all the cooking supplies needed for our stay. Beds were comfortable. Dining was great. We highly reccomend this place. We have booked 2 year's in a row for our anniversary!
Stayed 4 nights in Aug 2025