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Hotel Papagayo

2.5 star property

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Photo gallery for Hotel Papagayo

Staircase
Reception
Interior entrance
Economy Double Room | Desk, soundproofing, free WiFi, bed sheets
32-inch TV with cable channels

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$27
$23 nightly
$27 total
Total with taxes and fees
Mar 11 - Mar 12

Explore the area

View in a map
Netzahualcoyotl 3185 Esquina Alcocer, Veracruz, VER, 91700
  • Place, Benito Juarez Auditorium
    ‪10 min walk‬
  • Place, Veracruz Harbour
    ‪6 min drive‬
  • Place, Veracruz Aquarium
    ‪6 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Shower, free toiletries, towels

Standard Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Desk, soundproofing, free WiFi, bed sheets

Economy Double Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room

Shower, free toiletries, towels

Triple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

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  • Free WiFi
  • Air conditioning
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About the neighborhood

Veracruz

With a stay at Hotel Papagayo in Veracruz (Zona Centro), you'll be within a 5-minute drive of Veracruz Harbour and Veracruz Aquarium. .This hotel is 1.7 mi (2.8 km) from Malecón de Veracruz and 4.4 mi (7 km) from Plaza Las Americas Shopping Mall.

What's nearby

  • Benito Juarez Auditorium - 10 min walk - 0.6 miles
  • Malecón de Veracruz - 5 min drive - 1.2 miles
  • Veracruz Harbour - 6 min drive - 1.4 miles
  • Veracruz Aquarium - 6 min drive - 1.4 miles
  • Zócalo - 7 min drive - 1.9 miles

Getting around

  • Veracruz Central Station - 9 min drive
  • General Heriberto Jara Intl. Airport (VER) - 23 min drive

Restaurants

  • ‪Mamá Gallina - ‬1 min walk
  • ‪Pizza Hut Diaz Mirón - ‬5 min walk
  • ‪El Tacote - ‬6 min walk
  • ‪La Costilla - ‬2 min walk
  • ‪ATOMIC jugos y licuados - ‬4 min walk

About this property

Hotel Papagayo

Hotel Papagayo offers 60 accommodations with complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Papagayo Veracruz
Hotel Papagayo
Papagayo Veracruz
Hotel Papagayo Hotel
Hotel Papagayo Veracruz
Hotel Papagayo Hotel Veracruz

Hotel Papagayo Reviews

Reviews

6.4
Rating 10 - Excellent. 27 out of 140 reviews
Rating 8 - Good. 35 out of 140 reviews
Rating 6 - Okay. 31 out of 140 reviews
Rating 4 - Poor. 26 out of 140 reviews
Rating 2 - Terrible. 21 out of 140 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Joni

Stayed 1 night in Oct 2025

2/10 Terrible

Israel

Disliked: Staff & service, property conditions & facilities, room comfort

Mala experiencia

La recepcionista muy grosera, nos preguntó de qué aplicación veníamos, y dijo que hoteles.com no tenían convenio, así que me reservación no servía, y como el hotel estaba lleno tenía que buscar otro hotel, en plena Semana Santa.
Stayed 1 night in Mar 2024

8/10 Good

Samir

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big space and comfortable environment. Great location, being so close to a bus stop.
Stayed 4 nights in Aug 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

Good location in the city center the staff very helpful
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Is not what I was expecting, to much bed for two people
Stayed 1 night in Apr 2019

8/10 Good

Lee

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

Eduardo

Stayed 1 night in Nov 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Es cómodo para estancias cortas. Solo mejoraría el internet que no funciona en las habitaciones
Stayed 2 nights in Sep 2025

10/10 Excellent

Liliana

Liked: Cleanliness
Muy bien todo gracias
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness
Es cómoda para la noche de paso
Stayed 1 night in Aug 2025

6/10 Okay

Roberto

Stayed 3 nights in Jun 2025

6/10 Okay

MIGUEL

Traveled with partner
Esta cerca de el centro está limpio y barato las habitaciones están más o menos no tienen donde poner la ropa nada más un par de ganchos
Stayed 2 nights in Jun 2025

8/10 Good

Blanca lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy económico y buen servicio
Stayed 1 night in May 2025

2/10 Terrible

Willy

Traveled with partner
Disliked: Amenities
Terrible no me respetaron mi reservacion
Stayed 2 nights in Apr 2025

4/10 Poor

Angeles

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bien
Stayed 1 night in May 2025

8/10 Good

Alejandra

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

EDUARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesismo servicio, llegue al hotel y resulta que no tenían ninguna reserva a mi nombre, por lo cual la encargada de recepcion me dijo no tenemos activado Expedia. Entonces no hay reservaciones, luego la forma en la que me atendio fue grosera, me cobro de más, me hizo un cargo extra por prestarme el control del televisor, me prendió el aire acondicionado y me dijo pues ya si tiene frio se aguanta hay se si se tapa o se mueve de lugar.
Stayed 1 night in May 2025

8/10 Good

Enrique

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

teresa

Stayed 1 night in Apr 2025

10/10 Excellent

María Fernanda

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

CLAUDIA YESICA

Stayed 1 night in Dec 2024

4/10 Poor

LUCIA

Disliked: Staff & service
Z
Stayed 1 night in May 2024

6/10 Okay

Leydi

Traveled with partner
Liked: Staff & service, amenities
Solo le falta mejor instalación de luz y TV ...
Stayed 6 nights in Jun 2024

10/10 Excellent

daniel alonso

Traveled with family
Liked: Cleanliness, staff & service, amenities
La infraestructura está deteriorada y sucia
Stayed 1 night in Jun 2024

6/10 Okay

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No estaba descrito cuando hice la reservación que la habitación era con ventilador, decía AA, pero bueno nos dieron la opción en caja de cambiar a una con AA, el primer día no había toallas, ni jabón, además el AA se apaga de un breaker que no hay problema pero deberían arreglar la instalación eléctrica ya que está inseguro. La atención del personal la verdad muy amable, el inmueble se ubica cerca de todo, hay transporte directo a varios destinos de Veracruz y hay un negocio de hamburguesas muy sabroso afuera de las instalaciones.
Stayed 2 nights in Mar 2024