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Hotel Lois Veracruz

Property class: 3.5

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Photo gallery for Hotel Lois Veracruz

A poolside area with lounge chairs and a building with blue walls and windows.
A hotel room with a bed, a small round table, a chair, a desk with a mirror, and a window with curtains.
A modern interior with a colorful mural, a purple armchair, a grey sofa, and a dining table.
A coastal cityscape with a prominent white building with a purple roof, a large hotel with a blue logo, and a clear view of the ocean.
A reception area with a grey sofa, a reception desk, and a wooden wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $54
$45 nightly
$54 total
Total with taxes and fees
Aug 27 - Aug 28

Explore the area

View in a map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294
  • Place, Playa Marti
    ‪5 min walk‬
  • Place, Villa del Mar Beach
    ‪15 min walk‬
  • Place, Veracruz Aquarium
    ‪11 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a bathroom with a sink.

Standard Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Partial ocean view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a wooden desk, and a mirror.

Standard Room

  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a bathroom with a sink and mirror.

Standard Double Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk, two chairs, and a painting on the wall.

Standard Room

  • Sleeps 2
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Boca del Río

In the heart of Boca del Río, Hotel Lois Veracruz is within a 5-minute drive of Malecón de Veracruz and Plaza Las Americas Shopping Mall. .This family-friendly hotel is 2.5 mi (4.1 km) from World Trade Center Veracruz and 3 mi (4.8 km) from Mocambo Beach.

What's nearby

  • Playa Marti - 5 min walk - 0.3 miles
  • University of Veracruz - 12 min walk - 0.7 miles
  • Estadio Universitario Beto Avila - 12 min walk - 0.7 miles
  • Villa del Mar Beach - 15 min walk - 0.8 miles
  • Veracruz Aquarium - 11 min drive - 2.1 miles

Getting around

  • Veracruz Central Station - 14 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬10 min walk
  • ‪Volador - ‬13 min walk
  • ‪Los Giros - ‬13 min walk
  • ‪Mr. Pampas Veracruz - ‬2 min walk
  • ‪Impetus Barra de Café - ‬7 min walk

About this property

Hotel Lois Veracruz

Hotel Lois Veracruz offers 120 air-conditioned accommodations with safes and complimentary toiletries. Beds feature down comforters and premium bedding. Digital television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boca del Río? This hotel has facilities measuring 65 square feet (6 square meters), including conference space. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Hotel Lois Veracruz has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 189 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 199 for adults and MXN 189 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Hotel Lois Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1007 reviews
Rating 8 - Good. 335 out of 1007 reviews
Rating 6 - Okay. 189 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Shayda

Liked: Cleanliness, amenities
It’s was a great stay needs a little updates
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Pako

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Benito

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool , i just wished the big pool wasn't that deep.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Anareina

Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Daniel Caro

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Anareina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025
Verified review

4/10 Poor

Monica Isela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me volvería a hospedar aquí, el aire acondicionado falló prácticamente 2 días, ya no supe si lo repararon porque me fui
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Raúl Alejandro

Liked: Staff & service
Muy buena atención , y servicio
Stayed 1 night in May 2026
Verified review

6/10 Okay

Enrique

Liked: Cleanliness
Disliked: Staff & service, amenities
Que el desayuno sea más variado
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Prisciliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es fácil estacionar el vehículo debido a que cuenta con valer parking
Stayed 2 nights in May 2026
Verified review

8/10 Good

Prisciliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta mantenimiento a la instalación, el gimnasio en malas condiciones y las habitaciones les falta modernización retirar las alfombras.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jorge Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejorar la atención al cliente …si lo realizan pero tardan cuando se solicitan
Stayed 1 night in May 2026
Verified review

8/10 Good

Victor

Liked: Staff & service
Disliked: Amenities
El hotel ok pero las instalaciones siento que están dejadas pero cumple como buen hotel
Stayed 3 nights in May 2026
Verified review

8/10 Good

Argelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría que hubiera más mantenimiento a los aires acondicionados, a pesar de que puse la temperatura mínima casi no se sentía en la habitación (si, estaba en modo cold), no hay espejo de cuerpo completo y creo que es necesario, también no pude hacer uso de mi desayuno que adquirí al reservar porque salí 7:00 am a una junta laboral, el buffet se instala 7:30 y abre a las 8:00 am, desperdicié efectivo en ese servicio, en otros hoteles desde las 6 am este ya está instalándose.
Stayed 1 night in May 2026
Verified review

8/10 Good

ORLANDO

Liked: Cleanliness, staff & service
El bufete es muy básico y tardadompara que lo sirvan de sabor está bien pero sin mucha presentación y el lobby se ve sucio y descuidado manchas en los sillones cojines viejos para ser la 1ra impresión decepciona, ves el lobby y esperas que no te den la habitación igual de vieja y sucia, en la alberca las regaderas están picadas no sale bien el agua y sería bueno pintura en estás áreas, tiene una cascada que no encienden ahh y no hay salvavidas cerca por si alguien se está ahogando ya que una parte de la alberca es de 2mts y solo hay unos carteles llegando por la puerta del 1er piso. La atención de recepción y las chicas que hacen la habitación 10 de 10.
Stayed 1 night in May 2026
Verified review

8/10 Good

Ana laura

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel está decente solo que hace falta mantenimiento al elevador y a la alberca ya que le falta mucho azulejo y no había abasto de toallas por lo que tuvimos que caminar por los pasillos mojados hasta la habitación. El desayuno está rico y los meseros muy amables y atentos.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Carlos

buena elección
Stayed 3 nights in Apr 2026