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Hotel Lois Veracruz

Property class: 3.5

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Photo gallery for Hotel Lois Veracruz

A rooftop swimming pool with a view of a cityscape.
A modern interior with a colorful mural, a purple armchair, a grey sofa, and a dining table.
A wardrobe with a mirror, a vase with flowers, and a light switch on the wall.
A hotel room with a bed, a small round table, a chair, a desk with a mirror, and a window with curtains.
A reception area with a grey sofa, a reception desk, and a wooden wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $63
$54 nightly
$63 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294
  • Place, Playa Marti
    ‪5 min walk‬
  • Place, University of Veracruz
    ‪12 min walk‬
  • Place, Villa del Mar Beach
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a bathroom with a sink.

Standard Double Room

8.6 out of 10
Excellent
(19 reviews)
  • Partial ocean view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a wooden desk, and a mirror.

Standard Room

  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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Total with taxes and fees
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About the neighborhood

Boca del Río

In the heart of Boca del Río, Hotel Lois Veracruz is within a 5-minute drive of Malecón de Veracruz and Plaza Las Americas Shopping Mall. .This family-friendly hotel is 2.5 mi (4.1 km) from World Trade Center Veracruz and 3 mi (4.8 km) from Mocambo Beach.

What's nearby

  • Playa Marti - 5 min walk - 0.3 miles
  • University of Veracruz - 12 min walk - 0.7 miles
  • Estadio Universitario Beto Avila - 12 min walk - 0.7 miles
  • Villa del Mar Beach - 15 min walk - 0.8 miles
  • Plaza Mocambo Veracruz - 5 min drive - 1.2 miles

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Hotel Lois - ‬1 min walk
  • ‪Mr. Pampas Veracruz - ‬2 min walk
  • ‪El Cacharrito - ‬1 min walk
  • ‪Los Mandiles - ‬3 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk

About this property

Hotel Lois Veracruz

Hotel Lois Veracruz offers 120 air-conditioned accommodations with safes and complimentary toiletries. Beds feature down comforters and premium bedding. Digital television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boca del Río? This hotel has facilities measuring 65 square feet (6 square meters), including conference space. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Hotel Lois Veracruz has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 189 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 199 for adults and MXN 189 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Hotel Lois Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
It’s was a great stay needs a little updates
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El personal es atento, la habitación estaba en buenas condiciones y limpia; no cuenta en la habitación con plancha y secadora de cabello y la tienes que solicitar y se tardan en llevarla a la habitación. No funcionaba un elevador y no es suficientemente grande el espacio de los elevadores (4 personas como máximo) por lo que no era suficiente para atender las necesidades de los huéspedes. Ojalá la próxima ocasión que tenga la oportunidad de visitarlos ya tengan funcionalidad en sus servicios. Por lo demás muy bien
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Hotel con mobiliario muy viejo, la regadera sale muy bien el agua pero al ser tan reducida la regadera se sale el agua y queda inundado. No me gustó que tienen el control con cable para que no se lo lleven, se me hizo muy ordinario digno de un hotel de 1 estrella. Las toallas son viejas lo único bueno del hotel son las almohadas.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Estuvimos el domingo sin luz por mas o menos 5 horas , Nadien nos dijo la razón o si estábamos bien . Estába muy caliente para mis hijas . I la recepciónista no fue muy amable fue poco grocera
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Servicios: toalla de salida de baño, pañuelos desechables, secadora de cabello, plancha, cojines terribles, no ayudan a subir maletas. El servicio restaurante malo. Lo bueno por un pago extra vista al mar y los alimentos muy bien preparados.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo normal
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Hotel un poco descuidado
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wxcelnte lugar oara hospedarse
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muy limpio e higienico solo hace falta mantenimiento en pintura
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia volvería a quedarme ahi
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, buen desayuno
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Habitaciones limpias, servicios buenos, atención regular desayuno bien. Solo tuve un detalle con la facturación, no saben facturar los servicios a pesar de que se les envió un correo con las indicaciones que solicitan.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Hotel viejo. Sin nada actualizado.
Stayed 1 night in Jun 2026