With a stay at Hotel Baluarte in Veracruz (Malecon), you'll be a 1-minute drive from Veracruz Harbour and 8 minutes from Plaza Las Americas Shopping Mall. .This hotel is 5.5 mi (8.9 km) from World Trade Center Veracruz and 0.2 mi (0.3 km) from Carranza Lighthouse.
What's nearby
Malecón de Veracruz - 3 min walk - 0.2 miles
Carranza Lighthouse - 3 min walk - 0.2 miles
Veracruz Harbour - 5 min walk - 0.3 miles
Veracruz Cathedral - 7 min walk - 0.4 miles
Zócalo - 7 min walk - 0.4 miles
Getting around
Veracruz Central Station - 15 min walk
General Heriberto Jara Intl. Airport (VER) - 28 min drive
Restaurants
Gran Café de la Parroquia - 5 min walk
Jochos De La Naval - 2 min walk
Bar Titos - 7 min walk
Plaza gastronómica el refugios del pescador - 6 min walk
Pollo Feliz - 1 min walk
About this property
Hotel Baluarte
Hotel Baluarte offers 105 air-conditioned accommodations with complimentary toiletries. LCD televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 105 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch at El Polvorin, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and 8 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:30 AM and noon on weekends.
El Polvorin - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free self parking on site
Food and drink
Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 245 for adults and MXN 165 for children
A bar/lounge
A restaurant
Restaurants on site
El Polvorin
Things to do
Gym
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Business services
24-hour business center
8 meeting rooms
Conference space
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Banquet hall
Smoking not allowed
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Desk
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 245 for adults and MXN 165 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Baluarte Hotel
Baluarte Hotel Veracruz
Baluarte Veracruz
Hotel Baluarte
Hotel Baluarte Veracruz
Hotel Baluarte Hotel
Hotel Baluarte Veracruz
Hotel Baluarte Hotel Veracruz
Hotel Baluarte Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 532 out of 1001 reviews
10 - Excellent
532
Rating 8 - Good. 329 out of 1001 reviews
8 - Good
329
Rating 6 - Okay. 94 out of 1001 reviews
6 - Okay
94
Rating 4 - Poor. 26 out of 1001 reviews
4 - Poor
26
Rating 2 - Terrible. 20 out of 1001 reviews
2 - Terrible
20
9.0/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
Reviews
Verified review
8/10 Good
Karen
Feb 10, 2026
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were helpful and friendly. Shower worked well. Pool was a lovely area
A good breakfast was available
Clean and nice rooms, friendly staff, close to the Zócolo and malecón, and has a pool. I will stay here again next time I visit Veracruz! Only improvement I would appreciate is a jacuzzi.
The location is really good: near the sea and classic restaurants. Service was good and very empathetic.
Diego
Stayed 3 nights in Apr 2025
Verified review
10/10 Excellent
Melissa Stephanie
Dec 2, 2025
Liked: Cleanliness, staff & service, amenities
No complaints whatsoever , great attention.
Melissa Stephanie
Stayed 5 nights in Nov 2025
Verified review
10/10 Excellent
Olivia
Jun 3, 2025
The room was clean,
Olivia
Stayed 2 nights in May 2025
Verified review
10/10 Excellent
Eluminio
Nov 7, 2025
Liked: Cleanliness, staff & service, amenities
Everything ok
Eluminio
Stayed 1 night in Nov 2025
Verified review
8/10 Good
Eduardo Armin
Nov 12, 2025
X
Eduardo Armin
Stayed 4 nights in Nov 2025
Verified review
6/10 Okay
Arturo
Sep 23, 2025
Disliked: Staff & service
The property is very nice, old but they keep it nice and clean.
Front desk personal ok, a little more friendly could be nice.
Missing a coffee maker and servi
The hotel itself it's clean the morning staff Letty was friendly helpful and polite but the evening staff lady on the other hand was rude and very Curt. The room smell like mold, mildew and oder couldn't put my finger on the right word there was mold on the walls. the AC control is only one speed. You can hear everything from the rooms above to the side and below you. I couldn't get a good night's sleep the three nights I stay there because it was so loud and noisy.
The service was ok in general, in spite of minor shortcomings, in particular poor hot water in the bathroom at night. However, the most relevant issue in general was that I was charged twice for taxes when paying online with Expedia: the original price for 4 nights included taxes, but when looking at the final price for the room that I booked I was charged again with taxes!!! Please, check this issue! Thanks.
El personal de recepción con muy mala actitud de servicio, el valet parking poco amable, el personal del restaurante (Luis Quiroz, actitud y disposición excelente, y un Sr. de Córdoba Veracruz igualmente excelente actitud.
CREO QUE SE NECESITA CAPACITACIÓN PARA RELACIONES INTERPERSONALES A SU EQUIPO DE TRABAJO.
Y EXPEDIA MÁS ATENCIÓN A NUESTRAS PETICIONES Y ESTAR AL PENDIENTE. DE NUESTROS VIAJES PARA NO TENER PROBLEMAS CON LOS HOTELES.
La atención en la recepción al llegar fue fría al igual que la de un mesero que nos tocó, lento por cierto, a la hora del desayuno. El único que fue amable fue el Bell boy a nuestra llegada.
El Hotel tiene buena ubicación, estacionamiento seguro, habitación pequeña pero confortable, buena atención de su personal, es mi hotel preferido cuando viajamos a Veracruz. Muy recomendado