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Gran Hotel Diligencias

4.0 star property

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Photo gallery for Gran Hotel Diligencias

A swimming pool with a view of a white building with a dome, surrounded by palm trees and lounge chairs.
A spacious lobby with a high ceiling, a reception desk, comfortable seating, and a large painting.
Breakfast buffet
A white bell tower with a dome and cross, overlooking a cityscape with palm trees and buildings.
A spacious lobby with a central glass table, elegant chairs, a chandelier, and a large floral painting on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
The current price is $34
$28 nightly
$34 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
  • Place, Zócalo
    ‪1 min walk‬
  • Place, Veracruz Cathedral
    ‪2 min walk‬
  • Place, Veracruz Harbour
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

View all photos for Master Suite

A hotel room with a bed, two bedside tables with lamps, a chair, a dresser, and a floor lamp.

Master Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 684 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a wooden floor, a bed with a red bedspread, a desk with a chair, a small table, a mirror, and a window with curtains.

Standard Single Room

8.4 out of 10
Very good
(83 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a wooden floor, a large bed, a smaller bed, a desk, a chair, a sink, and a mirror.

Standard Double Room

8.4 out of 10
Very good
(103 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 684 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Front of property - evening/night
Veracruz Centro Histórico
Malecon
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,000 reviews
$89 nightly
The price is $106
Sep 1 - Sep 2
Total with taxes and fees
Veracruz Centro Histórico

About the neighborhood

Veracruz

With a stay at Gran Hotel Diligencias in Veracruz (Old Town Veracruz), you'll be steps from Veracruz Cathedral and 4 minutes by foot from Flea Market. .This spa hotel is 0.6 mi (1 km) from City Museum and 0.8 mi (1.2 km) from Veracruz Harbour.

What's nearby

  • Zócalo - 1 min walk - 0.1 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Veracruz Harbour - 5 min walk - 0.3 miles
  • Malecón de Veracruz - 5 min walk - 0.3 miles
  • Carranza Lighthouse - 8 min walk - 0.5 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬1 min walk
  • ‪Bar El Estribo - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬1 min walk
  • ‪El Alba Fuente De Sodas - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk

About this property

Gran Hotel Diligencias

Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Tridosha. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Stay in one of 121 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch at Mariscos Villarica, a bar/lounge which specializes in Spanish cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Mariscos Villarica - This rooftop bar specializes in Spanish cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 684 out of 1198 reviews
Rating 8 - Good. 283 out of 1198 reviews
Rating 6 - Okay. 138 out of 1198 reviews
Rating 4 - Poor. 47 out of 1198 reviews
Rating 2 - Terrible. 46 out of 1198 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and great location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
We really like the location If you like live music there is plenty around
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Pedro

Liked: Amenities
Nice rooms and service.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

MARIBEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente !!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large rooms, comfortable beds. Good swimming pool and fitness room with sauna. Good location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Very clean bedroom. Helpful staff. Lovely comfortable beds. Beautiful central location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great location, right on the zocolo. Super friendly, helpful staff.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Alma Leticia Lopez

Liked: Cleanliness, staff & service
Great location. Rooms are dated. Comfortable stay.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the boulevard and every good restaurant in town. The perfect place to stay when entaining friends and family.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Towels weren’t exactly white but location and service were excellent!
View from our room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Place

Its a good place to stay. The staff is exceptional
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

GREGORIO CHAVEZ

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Que bueno

Always a good experience at this historic hotel
View from our room
Alibrijes
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Great view, and huge space, suite at top overlooking plaza.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Omar Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 4 nights in Jul 2025