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Emporio Veracruz Hotel

Property class: 3.5

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Photo gallery for Emporio Veracruz Hotel

A waterfront view with a marina, docked boats, and a large ship named 'CROSLEY' in the background.
An indoor swimming pool with red lounge chairs and potted plants.
Interior
A spa room with a wooden floor, a massage table, a white bathtub, and a shelf with toiletries.
A modern lounge with a wooden structure, comfortable seating, and a view of a port at dusk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
The current price is $105
$93 nightly
$105 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Place, Veracruz Harbour
    ‪1 min walk‬
  • Place, Malecón de Veracruz
    ‪1 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Room Standard with Ocean View

  • Ocean view
  • 667 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed
  • Free WiFi

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Super Saver

A hotel room with two beds, a nightstand, and a wall-mounted lamp.

Super Saver

9.0 out of 10
Wonderful
(24 reviews)
  • 283 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a window with sheer curtains.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a computer, a TV, and a view of a building across the water.

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Privilege Suite, 1 King Bed

A hotel room with a large bed, a desk with a telephone, and a view of the sea through large windows.

Privilege Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A hotel room with a large bed, a small table, two framed pictures on the wall, and a door leading to another room.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(86 reviews)
  • Resort view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 2 Double Beds, Ocean View

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a large window offering a city view.

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(58 reviews)
  • Ocean view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Privilege Double

A hotel room with two beds, a red accent wall, a bedside table with a phone, and a lamp.

Privilege Double

7.6 out of 10
Good
(18 reviews)
  • Resort view
  • 511 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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  • Spa
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4.3 out of 5, Excellent, 1,216 reviews
$29 nightly
The price is $34
Aug 30 - Aug 31
Total with taxes and fees
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About the neighborhood

Veracruz

With a stay at Emporio Veracruz Hotel, you'll be centrally located in Veracruz, a 1-minute drive from Veracruz Harbour and 8 minutes from Plaza Las Americas Shopping Mall. .This family-friendly hotel is 5.6 mi (9.1 km) from Mocambo Beach and 0.1 mi (0.2 km) from Monument to the Veracruz Heros.

What's nearby

  • Veracruz Harbour - 1 min walk - 0.1 miles
  • Malecón de Veracruz - 1 min walk - 0.1 miles
  • Carranza Lighthouse - 2 min walk - 0.1 miles
  • Zócalo - 5 min walk - 0.3 miles
  • Veracruz Cathedral - 7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station - 11 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬2 min walk
  • ‪Bar El Estribo - ‬8 min walk
  • ‪Los Portales de Veracruz - ‬7 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬8 min walk

About this property

Emporio Veracruz Hotel

Emporio Veracruz Hotel offers 223 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 223 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in Veracruz? This hotel has 1787 square feet (166 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Emporio Veracruz Hotel has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 14 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Emporio Veracruz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1387 out of 1978 reviews
Rating 8 - Good. 375 out of 1978 reviews
Rating 6 - Okay. 115 out of 1978 reviews
Rating 4 - Poor. 48 out of 1978 reviews
Rating 2 - Terrible. 53 out of 1978 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service
Excellent location for visitors
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good room and location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff especially heipfu pleasant hotel clean Just very enjoyable stay
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view ! Great location ! Walking distance to all the attractions and tour options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

HERBERTO ZAMUDIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast delicious.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

HECTOR RODRIGUEZ

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Cuauhtemoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place to relax and everything you needed was just steps away
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Iduvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and staff is amazing. The location of the hotel is very good and safe. Restaurants, entertainment, and shopping are all less than five minutes away.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities
Clean room, the staff very friendly
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Luis Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Clean!-- and attentive staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

JULIO

Liked: Cleanliness
Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities
Juan, the bellman, was extremely helpful. Staff at check in were friendly and helpful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Marcelino Joaquin

Liked: Cleanliness, property conditions & facilities
EXCELENTE !
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Rosa edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and room was clean. Had people to talk with in English for any questions I had.
Great view
Awesome sunrise
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff very helpful. Breakfast immaculate. AC in room
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alejandro Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, clean and comfortable only thing to improve is pillows
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Everything went perfect!! Room, staff and amenities
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the breakfast and dinner buffets was below from what I experienced on previous visits. I was disappointed in the selection and the quality of the offerings. On previous visits the buffets were great.
Stayed 2 nights in Apr 2026