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DoubleTree by Hilton Hotel Veracruz

Property class: 3.5

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Photo gallery for DoubleTree by Hilton Hotel Veracruz

A modern indoor lounge area with seating arrangements, a bar area, and a wall with vertical greenery.
A breakfast setting with pancakes, a glass of orange juice, and a coffee drink, with a view of the beach and palm trees in the background.
A swimming pool with clear blue water, surrounded by lounge chairs and umbrellas, and adjacent to a modern building with balconies.
A modern hotel with a large building and a waterfront view.
An indoor space with a high ceiling, palm trees, and modern seating.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $71
$60 nightly
$71 total
Total with taxes and fees
Oct 29 - Oct 30

Explore the area

View in a map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900
  • Place, Malecón de Veracruz
    ‪8 min walk‬
  • Place, Veracruz Aquarium
    ‪12 min walk‬
  • Place, Veracruz Cathedral
    ‪18 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Double Beds (Interior View)

A hotel room with a large bed, a TV mounted on the wall, a wardrobe, and a bathroom visible through an open door.

Room, 2 Double Beds (Interior View)

8.8 out of 10
Excellent
(23 reviews)
  • 308 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Beach View

A hotel room with two beds, a desk, a chair, a lamp, a nightstand, a wall-mounted phone, a kettle, and a coffee maker.

Room, 2 Double Beds, Beach View

9.0 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 672 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, a blue sofa, a wooden chair, and a small round table.

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Interior View)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Room, 1 King Bed (Interior View)

8.8 out of 10
Excellent
(19 reviews)
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Beach View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the sea.

Room, 1 King Bed, Beach View

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Beach View

A modern living room with a blue sofa, a small wooden side table with a lamp, and a TV mounted on the wall.

Suite, 1 King Bed, Beach View

  • Ocean view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa, a wooden chair, and a small round table.

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Beach View

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Room, 2 Queen Beds, Beach View

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Beach View

A hotel room with a blue sofa, a small wooden table with a lamp, and a mirror.

Suite, 2 Queen Beds, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Beach View

A hotel room with a bed, bedside tables, a lamp, and a window with curtains.

Room, 1 Queen Bed, Beach View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Mobility Accessible (Beach View)

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a wardrobe.

Room, 1 Queen Bed, Mobility Accessible (Beach View)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Similar properties

A waterfront view with a marina, docked boats, and a large ship named 'CROSLEY' in the background.
Emporio Veracruz Hotel
Malecon
  • Pool
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  • Spa
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4.6 out of 5, Wonderful, 2,043 reviews
$76 nightly
The price is $90
Nov 4 - Nov 5
Total with taxes and fees
Emporio Veracruz Hotel

About the neighborhood

Veracruz

A stay at DoubleTree by Hilton Hotel Veracruz places you in the heart of Veracruz, within a 5-minute drive of Malecón de Veracruz and Veracruz Harbour. .This hotel is 1.3 mi (2 km) from Veracruz Cathedral and 1.3 mi (2.1 km) from Zócalo.

What's nearby

  • Regatas Beach - 1 min walk - 0.1 miles
  • Malecón de Veracruz - 8 min walk - 0.5 miles
  • Veracruz Aquarium - 12 min walk - 0.7 miles
  • Veracruz Harbour - 15 min walk - 0.8 miles
  • Veracruz Cathedral - 18 min walk - 1.0 mile

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Jarrita De Oro - ‬7 min walk
  • ‪Antojitos Ninfas - ‬3 min walk
  • ‪Antojitos Veracruzanos Lolita - ‬8 min walk
  • ‪Buffet Novo Mar - ‬2 min walk
  • ‪Molcajete Comida Veracruzana - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Veracruz

DoubleTree by Hilton Hotel Veracruz offers 155 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Veracruz hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy international cuisine at Enxebre, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Planning an event in Veracruz? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and 10 meeting rooms. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Enxebre - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to noon for a fee: MXN 350 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Enxebre

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (484 square feet of space)
  • Coworking space

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • 10 steps to reach entrance
  • Accessible shuttle
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Pool access ramp on site
  • Sign language-capable staff
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 350.00 for adults and MXN 280.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

DoubleTree by Hilton Hotel Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent in this hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services were excellent!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excelente hotel
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great views and comfortable room
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had such a wonderful time at the double tree , they are very attentive and go far and beyond to make customers happy, it was my 50th birthday and they decorated our room and brought an amenity for me to celebrate.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Veey friendly staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very good, quiet and good to rest
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
I like the area really nice
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Room and amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good !!! Thanks
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a beautiful view and staff were extremely helpful. Nice clean room
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Excellent staff.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work there really served
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super comfortable
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Clean room👏 no hot water tho other wise excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
Stayed 1 night in Mar 2025