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Collection O Hotel Mocambo, Boca del Río

3.5 star property

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Photo gallery for Collection O Hotel Mocambo, Boca del Río

2 indoor pools, 2 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
Terrace/patio
Interior detail
Terrace/patio
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
The current price is $53
$45 nightly
$53 total
Total with taxes and fees
Jul 6 - Jul 7

Explore the area

View in a map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Río, VER, 94298
  • Place, Mocambo Beach
    ‪7 min walk‬
  • Place, Plaza Las Americas Shopping Mall
    ‪7 min walk‬
  • Place, World Trade Center Veracruz
    ‪8 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets, alarm clocks

Superior Room

  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Pool View

Standard Room, Pool View | Free WiFi, bed sheets, alarm clocks

Standard Room, Pool View

7.2 out of 10
Good
(5 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View | Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Pool View

7.2 out of 10
Good
(13 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, Ocean View

Free WiFi, bed sheets, alarm clocks

Superior Room, Ocean View

7.6 out of 10
Good
(7 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Free WiFi, bed sheets, alarm clocks

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 416 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free WiFi, bed sheets, alarm clocks

Deluxe Room, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 416 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room (With View)

Free WiFi, bed sheets, alarm clocks

Superior Room (With View)

9.0 out of 10
Wonderful
(4 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Free WiFi, bed sheets, alarm clocks

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Double Beds, Ocean View

  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room (Four beds)

Standard Room (Four beds) | Free WiFi, bed sheets, alarm clocks

Standard Room (Four beds)

  • 208 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Boca del Río

Located in Boca del Río (Mocambo), Collection O Hotel Mocambo, Boca del Río is within a 10-minute walk of Mocambo Beach and Andamar Lifestyle Center. .This beach hotel is 0.4 mi (0.7 km) from Plaza Las Americas Shopping Mall and 0.8 mi (1.3 km) from World Trade Center Veracruz.

What's nearby

  • Plaza Vela - 1 min walk - 0.1 miles
  • Mocambo Beach - 7 min walk - 0.4 miles
  • Plaza Las Americas Shopping Mall - 7 min walk - 0.4 miles
  • World Trade Center Veracruz - 8 min walk - 0.5 miles
  • Andamar Lifestyle Center - 8 min walk - 0.5 miles

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 21 min drive

Restaurants

  • ‪El Café Palacio by Bola de Oro - ‬6 min walk
  • ‪Villa Rica - ‬5 min walk
  • ‪La Parroquia de Veracruz - ‬8 min walk
  • ‪Carl's Jr. - ‬8 min walk
  • ‪XKATLÉN - ‬5 min walk

About this property

Collection O Hotel Mocambo, Boca del Río

Collection O Hotel Mocambo, Boca del Río offers 70 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
2 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a children's pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 70 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
Pamper yourself with onsite massages or take in the view from a terrace and a garden.
At Collection O Hotel Mocambo, Boca del Río, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Collection O Hotel Mocambo, Boca del Río has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 230 for adults and MXN 170 for children
  • A restaurant

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1935
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 230 for adults and MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio

Collection O Hotel Mocambo, Boca del Río Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 397 out of 902 reviews
Rating 8 - Good. 289 out of 902 reviews
Rating 6 - Okay. 111 out of 902 reviews
Rating 4 - Poor. 61 out of 902 reviews
Rating 2 - Terrible. 44 out of 902 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HECTOR ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Clean good service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Great period architecture. The staff is very friendly and helpful
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, with an amazing view and easy access to the beach. It also has 2 beautiful pools.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HUGO ESTEBAN

Liked: Cleanliness, amenities, property conditions & facilities
Exelente hotel
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities
Beautiful views, friendly staff, gorgeous pools and a great buffet breakfast
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Lucrecia

Liked: Cleanliness, amenities, property conditions & facilities
This is my best please to stay an Veracruz
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ROSARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

karina

Liked: Cleanliness, amenities, property conditions & facilities
personal amable
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service
A grand property with great history in Veracruz. The property is in great need of renovations as there are some sections of the hotel and rooms that are worn down. Bed sheets, linens are rather worn as well. Courteous staff. Hopefully, the hotel can be restored to its former glory.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Debbie

Liked: Amenities
Most of the staff was very friendly. It is a beautiful looking hotel, but it is older and needs a little bit of work. There are also a ton of stairs. Everywhere. The outdoor pool is huge, great for swimming laps. They’re actually two indoor and two outdoor pools. It is walkable to a large modern mall.
The hotel from the beach.
The outdoor swimming pool at night.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dolores Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Supwr friendly staff. Very accessible and accommodating.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Augusto Ludovico Cárdenas de la

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rosana

Liked: Staff & service, amenities
A pleasant weekend stay. The air conditioner could of cooled off the room faster but it needed time. Spacious rooms. No safety box. Loved the pools and views..
Stayed 3 nights in May 2025
Verified

6/10 Okay

Felix

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute have to avoid if you have any kind of mobility limitation, olders adults and childrens. Property have zillions stairs to move any place throughout the building. The only one floor elevator from the entrance to lobby DO NO HAVE INTERIOR DOORS!! AND EXTERIOR DOORS CAN BE OPEN ANY TIME THE ELEVATOR IS NOT IN THE FLOOR!! NOTE: Otherwise the property is a historic unique place whit lovely architecture design.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Beatriz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Dec 2024
Verified

4/10 Poor

eduardo gaytan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I believe this hotel had his glorious days back in the 50’s , far from today conditions, even that the administration is remodeling room by room , it’s still far from modern days, WIFI sucks, the mattress are solid rocks…. Other than that I would recommend to stay in another hotel if you really want comfort, I found really rude to charge in advance when you do check in……. In this case you will pay what you get….. I definitely don’t recommend it.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Nayeli

Liked: Staff & service
Pros: - Next to the beach Cons: - The rooms did not have any kind of small appliances (ie. mini fridge, coffee maker, etc) - The room were dirty - The sheets smelled of sweat/dirt as if they were not properly washed - The bathroom door did not properly worked - The restaurant was part of the hotel but you could not order from it for room service - The Jacuzzi/Spa water was dirty - The "clean" white towels were grey - The bathroom really smell like sewage. It stop working was not repaired till a day later. - They did not have many extras What was offered for the price was not really worth it. I would recommend that they better soap for the laundry. Provided proper maintenance to the rooms. This hotel shows it's age, it's charming and looks nice but it does not feel like the luxury hotel it tries to sell itself as. It feels more like it uses it's claim to fame from the past to justify the "luxury". Next time we visit the area will probably be staying at the holiday inn 5 blocks down the road instead.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Vianney

Disliked: Cleanliness, staff & service, property conditions & facilities
Las albercas eran lo único rescatable, el hotel estaba totalmente deteriorado, el cuarto olía a humedad y tenían camas sucias, los baños viejos y no tan limpios. El personal de la alberca mesero ni si quiera se acercó solo estaba en el celular... Hicimos check out a las 2 horas
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Julio

Disliked: Property conditions & facilities
El hotel es muy antiguo y le falta bastante mantenimiento Su diseño no es adecuado para personas de la tercera edad pues son un montón de escaleras para cualquier lugar Además me dieron un cuarto lejanísimo entonces para todo había que caminar y subir escaleras no existen los elevadores No me volveré a hospedar en ese hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

BLANCA HIZEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca es excelente y la vista que tiene hacia la vegetación
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jaime Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
En cuanto a limpieza, excelente. Personal muy atento y considerado. La Alberca es extraordinaria, bella, limpia; tanto la alberca exterior como las interiores. Desde las terrazas se ve el mar y está muy cerca, con un camino muy bien identificado. Solo un detalle en lo personal, en cuanto a las amenidades, podrían ofrecer café. En general un Excelente Hotel Clásico.
Hermosa vista nocturna de la Alberca.
Stayed 2 nights in Feb 2026