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Balajú Hotel & Suites

3.0 star property

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Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Balcony
View from property
Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is $95
$81 nightly
$95 total
Total with taxes and fees
Jun 15 - Jun 16

Explore the area

View in a map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900
  • Place, Veracruz Aquarium
    ‪5 min walk‬
  • Place, Villa del Mar Beach
    ‪10 min walk‬
  • Place, Malecón de Veracruz
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | View from room

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Exterior
Emporio Veracruz Hotel
Malecon
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 1,876 reviews
$88 nightly
The price is $104
Jun 15 - Jun 16
Total with taxes and fees
Emporio Veracruz Hotel

About the neighborhood

Veracruz

Located in Veracruz (Malecon), Balajú Hotel & Suites is within a 5-minute walk of Veracruz Aquarium and within 3 minutes by car from Carranza Lighthouse..This hotel is 1.5 mi (2.5 km) from Veracruz Harbour and 1.7 mi (2.7 km) from Veracruz Cathedral.

What's nearby

  • Veracruz Wax Museum - 3 min walk - 0.2 miles
  • Veracruz Aquarium - 5 min walk - 0.3 miles
  • Villa del Mar Beach - 10 min walk - 0.6 miles
  • Malecón de Veracruz - 15 min walk - 0.8 miles
  • Veracruz Harbour - 5 min drive - 1.2 miles

Getting around

  • Veracruz Central Station - 9 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Gran Cafe Del Portal Boulevard - ‬5 min walk
  • ‪Sirloin Villarrica Acuario - ‬4 min walk
  • ‪Vip's - ‬5 min walk
  • ‪Palapa de Perea - ‬5 min walk
  • ‪Parrilla Pimentón - ‬6 min walk

About this property

Balajú Hotel & Suites

Balajú Hotel & Suites offers 63 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Veracruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 63 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Balajú Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 7 AM to 10:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 715 reviews
Rating 8 - Good. 226 out of 715 reviews
Rating 6 - Okay. 70 out of 715 reviews
Rating 4 - Poor. 36 out of 715 reviews
Rating 2 - Terrible. 13 out of 715 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Excellent hotel in a great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

williams

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excelente Hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and excellent customer service.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nic place to stay great staff
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this botel several times. Great location.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022
Verified

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

We loved our stay very cozy and welcoming pool was clean. We loved it is in the Malecon close to everything we needed.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service
Fine good hotel
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

CHAINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

valentina

Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bryan Samuel

Liked: Amenities
Good
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

norma borjas

Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Yolanda

Mal personal
Stayed 1 night in Jan 2024
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Rhona

Liked: Cleanliness, staff & service

Disappointing

The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy bien. Personal amable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
La atención muy buena, la habitación siempre estuvo limpia y el personal muy atentos.
Stayed 4 nights in Jan 2026