With a stay at Ca' Dei Polo in Venice (Santa Croce), you'll be within a 5-minute walk of Piazzale Roma and Grand Canal. .This guesthouse is 0.6 mi (1 km) from Port of Venice and 0.7 mi (1.1 km) from Tronchetto Waterbus Stop.
Ca' Dei Polo offers 6 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 6 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
In-room refrigerator
Rollaway/extra bed (surcharge)
Separate bedroom
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
Elevator
More
Smoking not allowed
Room amenities
Bedroom
Down comforter
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Free bottled water
Refrigerator
More
Air conditioning
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 AM
Late check-in fee: EUR 20 for check-in between 10 PM and 12:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:30 AM - 12:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Access methods
Access code, front desk (limited hours), private entrance
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
Late check-in fee: EUR 20 for check-in between 10 PM and 12:30 PM
Rollaway bed fee: EUR 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Ca' Polo Guesthouse Venice
Ca' Dei Polo Venice
Ca' Dei Polo Guesthouse
Ca' Dei Polo Guesthouse Venice
Ca' Dei Polo Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location was great and the room was quaint. Easy to check inband the main hotel stored our luggage after we checked out so we could tour a bit more.
Gordon
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Sarah
Dec 8, 2025
Liked: Cleanliness, staff & service, amenities
Very clean and warm large room, with a large bathroom.
Bed was comfortable, as was sofa there was also a lift to each floor and small fridge in the room.
The front desk lady, who seemed to be from Vietnam and spoke a little Chinese, was very helpful. She kindly escorted us to our room and assisted with our luggage. She’s very dedicated and professional — really appreciated her excellent service.
Hongwei
Stayed 1 night in Sep 2025
Verified
8/10 Good
JOHN
Nov 7, 2025
Liked: Cleanliness, staff & service
Had originally booked this hotel (joint check in with another) My room was unavailable, on check-in. Promptly upgraded to a room in Hotel Walter. Dual lit views of two canals, no complaints
I don’t have much to say positive. Location is great. Breakfast was ok. They had a lot of food selection. Hotel condition is very poor. Staff at check in was not accommodating or even terribly friendly and seemed to make up policy on the fly.
We stayed here for a couple of days during our trip to Italy. Its super close to the train station, and vwry walkable to major sight seeing areas. Some great food options nearby with the supermarket not too far away.
Fantastic room, great views, on its own floor with a roof terrace, we adored everything about the place, really clean, great location, room furnishings and bathroom were lovely, lots of vintage pieces
Callum
Stayed 2 nights in Nov 2024
Verified
10/10 Excellent
Cordero
Oct 9, 2025
Confusing at most. Staff was a bit non chalant but somewhat helpful. Property of stay and check in is not the safe place. We had to drag our luggage to another area to check in. Recommended to those that travel lite and can move around easily
Great Hotel, large and clean room and amazing view to inner garden. Great bed, modern bathroom. Peaceful and good night sleep. So authentic and lovely. Private roof top terrace with excellent view to the Venice canal and inner garden. Close to the bus station and walkable everywhere. Truly recommend!
Great location. Close to bus terminal and easy walking to everything. Very clean. The one issue was the pull out couch was not comfortable to sleep on and the property manager was not able to secure us a different mattress or another room.
Had a lovely secluded roof top terrace overlooking a canal. Room was clean and large, and the bathroom was refreshing. At the base of the building there's a couple different restaurants to dine at serving great options. Had A/C and excellent location
We had a relly pleasant stay. When we asked for a Twin room upon arrival they made it possible. The check in was at another hotel where we could leave our luggage while we started to explore the city.
This property was nicely located where it was close to the train station to make arrival and departure convenient and also close enough to what we wanted to see while we were in town. Located along a quiet canal. The check in process (may just be for after hours) was at another location near the train station.
The staff were super friendly and helpful from helping me get my luggage to my room to getting me an early check in.
Thank you so much for having me stay with you guys.
I look forward to returning but this time with only my carry-on suitcase
We had a wonderful stay at Ca’ Dei Polo. The convenient location just beyond the bridge from the train station made for a short trek with our luggage. The room was spacious and provided a lovely view of the canals. The receptionist at check-in (located at Hotel Agli Artisti) was incredibly kind and provided great info ahead of our stay in Venice.
Jessica
Stayed 2 nights in May 2023
Verified
8/10 Good
Michelle
May 7, 2024
Liked: Cleanliness, staff & service, amenities
Good convenient location, but room needs some updates and repairs.