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Aqua Palace Hotel

Property class: 4

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Photo gallery for Aqua Palace Hotel

A hotel lobby with a chandelier, seating area, and a reception desk.
A building with a sign reading "AQUAPALACE HOTEL".
Breakfast area
A room with a view of a canal, two wooden stools, a small table, and a mirror.
A hotel lobby with a chandelier, a patterned rug, and a seating area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service
The current price is $231
$201 nightly
$231 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122
  • Place, St. Mark's Square
    ‪3 min walk‬
  • Place, Rialto Bridge
    ‪3 min walk‬
  • Place, Riva degli Schiavoni
    ‪5 min walk‬

Room options

View all photos for Suite, Canal View

A hotel room with a bed, bedside tables, a TV, a dining area with a table and chairs, and a minibar.

Suite, Canal View

10.0 out of 10
Exceptional
(11 reviews)
  • Canal view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

A hotel room with a bed, a chair, a table, and a vase with flowers.

Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a TV, and a minibar.

Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a small table.

Junior Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

A hotel room with a bed, a desk, a chair, and a small table.

Junior Suite, Canal View

10.0 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Venice

With a stay at Aqua Palace Hotel, you'll be centrally located in Venice, within a 5-minute walk of St. Mark's Square and Rialto Bridge. .This hotel is 0.2 mi (0.3 km) from St. Mark's Basilica and 0.2 mi (0.3 km) from Grand Canal.

What's nearby

  • St. Mark's Square - 3 min walk - 0.2 miles
  • St. Mark's Basilica - 3 min walk - 0.2 miles
  • Rialto Bridge - 3 min walk - 0.2 miles
  • Grand Canal - 3 min walk - 0.2 miles
  • Riva degli Schiavoni - 5 min walk - 0.3 miles

Restaurants

  • ‪Starhotels Splendid Venice - ‬2 min walk
  • ‪La Piazza - ‬2 min walk
  • ‪Bar Al Campanile - ‬2 min walk
  • ‪Dal Moro‘s Fresh Pasta To Go - ‬3 min walk
  • ‪Pasta Go Express - ‬2 min walk

About this property

Aqua Palace Hotel

Aqua Palace Hotel offers 25 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 25 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1EVBHWRZ7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 658 out of 830 reviews
Rating 8 - Good. 148 out of 830 reviews
Rating 6 - Okay. 16 out of 830 reviews
Rating 4 - Poor. 6 out of 830 reviews
Rating 2 - Terrible. 2 out of 830 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Location was unbeatable! Staff were extremely helpful, even before we got there. Room and bathroom were a great size with great amenities. Breakfast was wonderful. Also so fun being able to arrive by water taxi off of the canal. Would highly recommend!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Nice and Clean Hotel. Friendly Stuff. Thanks for Experience!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is breathtaking. It is a very convenient location next to the bridge with a beautiful canal view. Very quiet and convenient location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming small hotel in the heart of Venice. Giancarlo at the front desk was incredibly helpful and friendly. The room was beautiful. It was a little difficult to find on foot but as a first time visitor to Venice once we figured out how to get around it was great 😃
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The location, the staff and the accommodations were outstanding. We would stay here again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly helpful staff, we had the junior suite which was perfect
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a perfect location. The room was perfect, and extremely comfortable. The staff were all amazing people - extremely kind and helpful, and even handled our transfers for us. All we had to think about was where we wanted to go first after arrival!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast, wonderful and helpful staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always spend the hoidays traveling around Italy and always spend at least a few days at the Aqua Palace. Its one of our favorite hotels in one of our favorite cities!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Great breaky. Helpful staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The table was not mopped however the staffs were very professional and smiling all the time.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was perfectly clean and nice hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from London for my husbands 50th birthday and I cannot fault this hotel. Beautiful location, incredible furnishings and decor and the staff were so accommodating.
Front of the hotel
another view
the bridge outside the hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all around very solid. breakfast was an incredible highlight.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms, location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a must! Its environment, convenient location and simple beauty makes it a phenomenal hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a good location with accommodating staff. Breakfast was excellent. They have their own pier onto which boat taxis can dock for easy access to the train station, etc
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and located right on the canal, very easy short walk to San Marco. Everyone was so welcoming and friendly. Gianluca or Giacomo.( sorry) at the front desk was so helpful translating, finding what we needed and assisting with our train reservations, water taxi. Thank you so much we had a perfect stay!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and nice size rooms. The staff was incredibly kind, helpful, and welcoming. Highly recommend!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aqua Palace exceeded our expectations on every level for our 2 night stay. The location was fantastic, the room was large/clean and the staff was exceptional! Lello in the bar was so friendly and looked after us very well. At the end of our day or before heading out to dinner his cocktails (and non-alcoholic cocktails for the kids) were great! He also gave us solid recommendations for dinner and events occurring in the evenings. This really was a great stay in Venice.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location Staff was very accommodating Beautiful rooms
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place was beautiful, warm and cozy. I’d stay here again, it was in a good spot as well, close to a lot of places
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. Immaculately clean, quiet ,spacious and luxurious. The staff was engaging, professional and extremely helpful with everything from directions to dinner reservations. Great stay…
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Big rooms. Great location.
Stayed 7 nights in Apr 2026