See all properties

SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Exterior
Daily cooked-to-order breakfast for a fee
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
The current price is $219
$189 nightly
$219 total
Total with taxes and fees
Jun 2 - Jun 3

Explore the area

View in a map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Park Royal
    ‪14 min walk‬
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Capilano Suspension Bridge
    ‪6 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

Suite-1 Queen Bed, Non-Smoking, Sofabed

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(76 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 200 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 196 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 196 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(42 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 queen beds, nonsmoking

Individually furnished, desk, laptop workspace, iron/ironing board

2 queen beds, nonsmoking

  • Sleeps 4

View all photos for 1 King Bed, Nonsmoking

Individually furnished, desk, laptop workspace, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for Standard Queen Room - Non-Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Queen Room - Non-Smoking

  • Sleeps 2

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite With 1 King Bed, Kitchenette, Microwave And Refrigerator, Sofabed, High Speed Internet Access-Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Upstairs, Coffee Maker, Hairdryer, Iron and Ironing Board, High Speed Internet Access

  • Sleeps 2

Guest Room With 2 Queen Beds High Speed Internet Access Coffee Maker Hairdryer Iron And Ironing Board-Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, High Speed Internet Access, Coffee Maker, Hairdryer, Iron And Ironing Board

  • Sleeps 4

Guest Room With 2 Double Beds, High Speed Internet Access, Microwave, Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer-Non-Smoking

  • Sleeps 4

Room With 1 King Bed-Non-Smoking-High Speed Internet Access-Coffee Maker-Hairdryer-Iron And Ironing Board

  • Sleeps 2

Suite With 1 Queen Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6

View all photos for 2 Double Beds,Nosmoke,Hi Speed Net,Coffemakr,Hair,Iron

Individually furnished, desk, laptop workspace, iron/ironing board

2 Double Beds,Nosmoke,Hi Speed Net,Coffemakr,Hair,Iron

  • Sleeps 2

Standard Queen Room - Non-Smoking

  • Sleeps 2

View all photos for 2 Double Beds Non-Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

2 Double Beds Non-Smoking

  • Sleeps 4

Similar properties

Property grounds
North Vancouver Hotel
Pemberton Heights
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 2,314 reviews
$151 nightly
The price is $175
May 25 - May 26
Total with taxes and fees
North Vancouver Hotel

About the neighborhood

District of North Vancouver

With a stay at SureStay Hotel by Best Western North Vancouver Capilano in District of North Vancouver (Pemberton Heights), you'll be a 5-minute drive from The Shipyards and 6 minutes from Robson Street. .This hotel is 3.6 mi (5.7 km) from Vancouver Waterfront and 4.3 mi (6.9 km) from Stanley Park.

What's nearby

  • Park Royal - 14 min walk - 0.8 miles
  • Capilano River Regional Park - 19 min walk - 1.0 mile
  • Ambleside Park - 3 min drive - 1.2 miles
  • Stanley Park - 3 min drive - 1.8 miles
  • Capilano Suspension Bridge - 6 min drive - 1.6 miles

Getting around

  • North Vancouver Station - 4 min drive
  • Waterfront Metro Station - 8 min drive
  • Vancouver Intl. Airport (YVR) - 44 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬17 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Five Guys - ‬18 min walk
  • ‪Capilano Market - ‬3 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 74 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
At SureStay Hotel by Best Western North Vancouver Capilano, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
SureStay Hotel by Best Western North Vancouver Capilano has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 21 to October 01
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano

Best Western Capilano Inn

Best Western Capilano Inn North Vancouver

Best Western Capilano North Vancouver

Capilano Best Western

Capilano Inn

Best Western Capilano Hotel North Vancouver

Best Western Capilano Inn And Suites

Best Western North Vancouver

North Vancouver Best Western

Best Western Capilano Inn District of North Vancouver

Best Western Capilano District of North Vancouver

Surestay By Vancouver Capilano

SureStay Hotel by Best Western North Vancouver Capilano Hotel

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 541 out of 1228 reviews
Rating 8 - Good. 399 out of 1228 reviews
Rating 6 - Okay. 151 out of 1228 reviews
Rating 4 - Poor. 73 out of 1228 reviews
Rating 2 - Terrible. 64 out of 1228 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alexander

Traveled with partner
Liked: Property conditions & facilities
Comfy enough, lights flickered upon turning on, but turned on. Had a bit of an old motel type stain. Bath and shower had good temps and water pressure, but tub was not super comfortable to sit in. Smelled like old cigs, and wasn’t super impress with the stove setup they had. I mean nothing special but also where are you gonna pay 100-150 a night in van and not have a terrible time. Anyways all in all not terrible for the price but could be better
Stayed 3 nights in Feb 2026

10/10 Excellent

Joey

Stayed 1 night in Feb 2026

8/10 Good

Chad, Nanaimo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a hair find in the shower, I know it was just a single hair, but still.i know it wasn't mine because my hair is dyed a vibrant red and this hair was either dark brown or black. 👎
Stayed 1 night in Feb 2026

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing fancy . Does the job, bed was comfy and location was good for where we needed. Honestly the price point for what we got was a huge win. Would stay again
Stayed 2 nights in Feb 2026

10/10 Excellent

Everett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean room, and a very good location
Stayed 1 night in Feb 2026

10/10 Excellent

Weslei, North Vancouver

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Feb 2026

6/10 Okay

Dustin

Traveled with group, Business traveler
Disliked: Amenities
Was a bit noisy
Stayed 1 night in Feb 2026

10/10 Excellent

Brenda

Fine
Stayed 2 nights in Feb 2026

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jan 2026

8/10 Good

Danny

Stayed 1 night in Feb 2026

10/10 Excellent

Pabanpreet

Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Schedule a last-minute day to get some away time to study. The staff was always available and attentive. I wasn’t expecting much from this experience, but surprisingly I came away impressed. Well done.
Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

Stayed 1 night in Jan 2026

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly front desk staff and a great breakfast place right there on site.
Stayed 1 night in Jan 2026

8/10 Good

martin

Stayed 1 night in Jan 2026

6/10 Okay

Jonah

Liked: Cleanliness
Inexpensive. Room overlooked main road, was loud trafic all night, windows where dtafty. Warmed up alright after messing with thermostat. Room was good, no particular complsints, just a cheap hotel, worth what I paied.
Stayed 1 night in Jan 2026

8/10 Good

Corey

Stayed 1 night in Jan 2026

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were very clean, it was pretty quiet, helpful and friendly staff, great location for our needs and the restaurant had a great breakfast menu.
Stayed 3 nights in Jan 2026

8/10 Good

Bonna

Traveled with partner
Liked: Cleanliness, staff & service
For an older hotel, it has been well maintained and clean.
Stayed 1 night in Jan 2026

4/10 Poor

Nathalia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
staff was rude
Stayed 1 night in Jan 2026

6/10 Okay

Jacquline

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was in good condition. Clean sheets and lots of fluffy towels made this a comfortable stay. Great TV channels available. Staff were friendly and professional. Downside: Rooms are not very soundproof so fellow travellers could easily be heard talking outside the unit and when their room.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Room was huge. Loved it
Stayed 2 nights in Dec 2025

8/10 Good

Dandy A

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is friendly. Room is average
Stayed 1 night in Dec 2025

6/10 Okay

Emma

Stayed 1 night in Dec 2025

10/10 Excellent

David

Warm ckean room
Stayed 1 night in Jan 2026