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Pinnacle Hotel at the Pier

4.0 star property

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Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Property video
Banquet hall
Lobby sitting area
Gym

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
$172
$148 nightly
$172 total
Total with taxes and fees
Jan 23 - Jan 24

Explore the area

View in a map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Place, The Shipyards
    ‪1 min walk‬
  • Place, Lonsdale Quay Market
    ‪2 min walk‬
  • Place, Lonsdale Quay Seabus Terminal
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbor View

9.6 out of 10
Exceptional
(72 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbor View

Superior Room, 2 Double Beds, Harbor View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Harbor View

9.4 out of 10
Exceptional
(27 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(99 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

9.6 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Mountainside King

Minibar, in-room safe, desk, laptop workspace

Junior Suite Mountainside King

  • Sleeps 3

View all photos for Superior King Room with Partial Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior King Room with Partial Harbour View

  • Sleeps 2

View all photos for Superior King Room with Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior King Room with Harbour View

  • Sleeps 2

Superior Two Double Room with Harbour View

  • Sleeps 4

View all photos for Studio Suite Mountainside King

Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

Studio Suite Mountainside King

  • Sleeps 3

View all photos for Standard Mountainside Two Double Room

Exterior

Standard Mountainside Two Double Room

  • Sleeps 4

View all photos for Standard Mountainside King

Minibar, in-room safe, desk, laptop workspace

Standard Mountainside King

  • Sleeps 2

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About the neighborhood

North Vancouver

With a stay at Pinnacle Hotel at the Pier in North Vancouver (Lower Lonsdale), you'll be within a 10-minute drive of Capilano Suspension Bridge and Stanley Park. .This hotel is 6.6 mi (10.7 km) from Canada Place and 6.8 mi (10.9 km) from Port of Vancouver.

What's nearby

  • The Shipyards - 1 min walk - 0.1 miles
  • Lonsdale Quay Market - 2 min walk - 0.1 miles
  • Lonsdale Quay Seabus Terminal - 3 min walk - 0.2 miles
  • Waterfront Park - 6 min walk - 0.3 miles
  • Vancouver Waterfront - 14 min drive - 7.6 miles

Getting around

  • North Vancouver Station - 5 min drive
  • Vancouver Waterfront Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 49 min drive

Restaurants

  • ‪Tap & Barrel - ‬1 min walk
  • ‪JOEY Shipyards - ‬3 min walk
  • ‪Caffè Artigiano - ‬3 min walk
  • ‪Nemesis Coffee - ‬2 min walk
  • ‪Nook Shipyards - ‬3 min walk

About this property

Pinnacle Hotel at the Pier

Hotel in North Vancouver with a fitness center and a sauna
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at The Lobby Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in North Vancouver? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 42 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1579 out of 2091 reviews
Rating 8 - Good. 355 out of 2091 reviews
Rating 6 - Okay. 100 out of 2091 reviews
Rating 4 - Poor. 25 out of 2091 reviews
Rating 2 - Terrible. 32 out of 2091 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Denis

Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandre

Stayed 1 night in Oct 2025

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. The emp!oyees were the best! Front desk and porters were excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Perfect room. Ridiculously stunning view.
Stayed 1 night in Oct 2025

8/10 Good

Madison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our experience using the pool and hot was confusing and off putting. The pool and hot tub aren’t exclusive to hotel guest. It appears the public can pay to use the facilities which we weren’t aware of. We arrived to the front desk on the fitness floor where a staff member asked how she could help us. I said we’d like to use the pool. She had us sign in to which I write down both my and my partners name along with the room number. She then asked if we were guests of the hotel, which was very confusing as I was standing in a hotel robe and we came up the elevator that can only be used with a key card. I said yes and she point rudely to my partner and said what about him. I confusedly said yes and then she let us proceed to the pool. The whole time in the pool area we felt like we couldn’t relax as there were non hotel guests exercising. Overall it wasn’t your typical hotel pool experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, property conditions & facilities
Amazing harbour views! Really nice room. Great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good! Service at the front desk was terrific and helpful. We will stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
25 metre pool
Stayed 2 nights in Oct 2025

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was full, and it wasn't possible to upgrade our room, but we were given more coupons for the wonderful restaurant. Manny checked us in and he was very helpful. The location was beautiful and so fun!! We can't wait to come back. We loved the pool and HOT tub! There was also a wonderful steam room!! :)
Stayed 1 night in Oct 2025

10/10 Excellent

mara

Beautiful rooms, comfy beds and great staff! Will definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

joesph

Stayed 1 night in Sep 2025

8/10 Good

Burak

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Balcony
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It one of our favourite hotels on the shore, did notice lots of noise in the AM, although the view is nice I thing the mountain side would be quieter.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana

Our view was mainly condos
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and room with great view. Convenient location.
Stayed 1 night in Oct 2025

2/10 Terrible

ADAM JOSEPH, East York

Disliked: Staff & service, amenities, property conditions & facilities
When I arrived at the property, there had been a chlorine spill, and the air was filled with gas. I unknowingly walked into it while checking in and immediately began coughing and feeling a burning sensation in my throat. Paramedics had to assess me on site due to chlorine inhalation. I ended up with a sore throat for days and am now concerned about potential long-term effects. This was a serious safety issue that should never have happened. There was no warning, signage, or staff guidance to stay clear of the area. The fire department was on scene after exposure which clearly indicates how serious this was.
Stayed 3 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Amenities
My room was spacious and had a lovely view
Stayed 4 nights in Oct 2025

6/10 Okay

Patricia

Liked: Staff & service
Staff were excellent, friendly and professional. The hotel itself could use some updating. The rooms are a bit dark and the carpets and furniture are stained. Location is excellent. Parking is easy.
Stayed 1 night in Oct 2025

10/10 Excellent

Kerri

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing view from our room - did get offered the upgrade but had to pay an extra $40.00 an night - we ordered room service one morning and it was fresh, hot and delicious
Stayed 3 nights in Oct 2025